Trailer Rental & Towing in Kailua-Kona, HI at U-Haul Moving & Storage at Kailua-Kona

1293 reviews

74-5484 Kaiwi St   Kailua-Kona, HI 96740

(808) 374-2049

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(808) 374-2049

74-5484 Kaiwi St
Kailua-Kona, HI 96740

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Kailua-Kona, HI 96740

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

Customer Reviews

Average Customer Rating

1293 reviews

Let us know what you think.
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Write a review
Rating:
1.0

If you post a KAMAAINA rate live up to it or take it off your website. Your employee would not give me the info and said even though I have been a Hawaii resident for longer than he has been alive I don3 qualify. Now that's RACISM!!!

Clay C. 
Rating:
5.0

ride was smooth and comfortable and we were able to pick up and deliver 2000 pounds of food for honokaa feeding program

William M. 
Rating:
5.0

A awesome customer service! Fast, kind, and courteous. Thank you

RANDALL M. 
Rating:
5.0

Everything worked out great!!!!

Darryl M. 
Rating:
4.0

Got a flat. Spare tire was not inflated properly. No owners manual in the truck. Staff members at both check in and check out were helpful and positive.

Cavan S. 
Rating:
5.0

Mahalo

sharline A. 
Rating:
5.0

The best customer service we have ever had from ANY rental company.

SHOAB N. 
Rating:
1.0

I reserved a vehicle with the drop off location being in Hilo and pickup in Kona. Thank goodness I double checked as the drop off location was reassigned because “corporate” owned locations and “non-corporate” uhaul location can't intermingle. I have done drop offs like this before with no problem and it sounds like there was an issue keeping vehicles on that side of the island. I drove 4 miles to be charged $25. Waste of time and left me extremely frustrated with no resolution.

Ryan D. 
Rating:
5.0

I was totally pleased with the entire experience from booking online all the way to returning the truck. The person who helped me check out could not have been nicer or more helpful and the same when I returned the truck. I will definitely use this dealer again!

SCOTT S. 
Rating:
3.0

Need more than 1 person working the check-in check-out counter. 2nd time we've used u-haul and bothtimes it takes about 1/2 hr. to check out.

Charlie L. 
Rating:
5.0

No need to improve. The staff is as awesome and the truck was clean and served it's purpose. Maybe give them some bonuses:)

Jeremy T. 
Rating:
5.0

Thank you guys gor going out of your way for helping me and honoring the price of Kama'aina too! Mahalo and Aloha, Mia Wright

Mia W. 
Rating:
2.0

The check engine light came on after only 20 miles and the customer service sucked they were rude and not helpful at all. I went to the hilo location 50miles away just to get a different truck rental because I didn't wanna deal with the people at the kona location! Don't recommend going there

Tyler A. 
Rating:
4.0

Better signage to help us find the location

LINDa W. 
Rating:
4.0

This is the only option on the Big Island of Hawaii. Paying for the mileage to drive all the way to Hilo and back is painful. It added roughly an extra $100 each way to the advertised price. Please take this into consideration when determining whether or not to reopen one of the locations on the other side of the Island.

Amy E. 
Rating:
2.0

Manager Cerese was very rude calling me and demanding the truck to be returned. I kept trying to explain to her what I said and she kept raising her voice and giving me rude remarks that I should return it. Managers are to be trained professionals and treat everyone with respect. I would like to know if this issue have been addressed.

mc hoover N. 
Rating:
5.0

The girl who assisted me was very knowledgeable and was very, very nice. I couldn't ask for any better service. Exceptional!

Linda A. 
Rating:
5.0

Customer service was fabulous!!

NATASHA M. 
Rating:
5.0

Nothing I can think of need improving.

Mechthilde W. 
Rating:
5.0

Cerise took care of us Well even if her computer wasn't working properly she handled it professionally smooth. I'll definitely use uhaul again in the future at this location.

CHELSEA F. 
Rating:
2.0

There was a ton of cockroaches in our truck, it was disgusting and scary. That's all

Matthew P. 
Rating:
5.0

Sarise ( sp?) Who helped me when I returned the truck today was awesome...super Aloha spirit...thank you..

Claudio M. 
Rating:
5.0

Everything was great - the only issue I had was the 15' truck I had booked wasn't available. Fortunately there was a 20' one available - though it was somewhat bigger than I really wanted.

David S. 
Rating:
5.0

great service at the location

BRENT G. 
Rating:
5.0

It was perfect

GARY C. 
No reviews have been submitted for this location.

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