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Vivian M | Overall ExperienceSelf Storage Units in Kailua-Kona, HI, 96740
U-Haul Moving & Storage at Kailua-Kona
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Affordable Self Storage
69 Railroad Ave. Suite D, Hilo, HI 96720 View Available Units61.2 miles from this location -
U-Haul Moving & Storage of Maui-Kahului
424 Dairy Rd, Kahului, HI 96732 View Available Units90.3 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Friendly and accommodating staff, I am very grateful to them for all their help in settling in Hawaii
Susan P | Overall ExperienceThe Uhaul on Kaiwi Street in Kailua Kona Hawaii I highly recommend bcuz the are soon nice and helpful. I will return Aloha and Thank You
Thomas D | Overall ExperienceNew manager and staff cruel no aloha terrible environment and peoole
rory p | Overall ExperienceFast and convenient service and really nice staff!
Keli T | First ImpressionsWonderful employees. Great location. Thank you for the years of your service. We had a locker with you since 2018. Mahalo 🌺
Keith S | Overall ExperienceOne day last week I came to the locker, there was no parking space at the AC building. 5 of the parking spots for customer to access their locker were occupied by UHAUL rental trucks. Others were occupied by private cars but non were using the Uhaul storage. I noted these UHaul rental trucks were moved with in a few days and they were parked across the street instead of the parking space rightly reserved for those customers. Charles Sun
Charles S | Overall ExperienceWell being a client for about 4 years, the rates were augmented at least four times without any notification. I felt that was unprofessional and tended toward scamming the clients. I still feel that we should have been recompensated when it was brought to their attention at least three times. And now that I'm not a client I still feel that this should be recompensated. Therefore I cannot give a superior compliment towards this company. And I shall let others know about this. Unless you forward some form of recompensation in the form of money and apology.
Louis T | Overall ExperienceI have no complaints with my unit, as far as the staff, they were all great and helpful. Mahalo!
CRISANTO L | Overall ExperienceChristopher was very helpful, glad I decided to go there for my storage.
CRISANTO L | First ImpressionsI had some issues with my move (not UHaul's fault) and even though I got back to the shop 10 minutes before closing, the gentleman at the counter helped me rent a storage unit and troubleshoot my situation. Thanks for the help and professionalism!
PAUL H | First ImpressionsEveryone is Very Customer Service Oriented!
Cynthia T | First Impressions