The Alta Sierra Station was awesome. They took good care of us as a small community should. The Truck Share situation was ridiculous and did not work at all. I am tech friendly and their system sucked!Aaron C.
Customer Reviews for Alta Sierra Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clean window, clean interiorSolomon B.
Customer did not leave a comment.Sara G.
Because of this location I will NEVER rent haul again!! I reserved on line showed up to pick up truck and the guy behind the counter had No idea what to do, so he got someone on the phone and he was able to talk is through it but when I tried returning it OMG!! Now we can't get the guy on the phone and cashier dude doesn't know what to do so I had to get online and go threw a bunch of bullshit to return the truck. It took me almost 45 min!! UNACCEPTABLE!!!! Fuck Uhaul next time I will use Home DepotMary M.
The girl at the gas station had no idea how to complete a uhaul transaction. The guy she called completed paperwork over the phone. It was pretty slow. There was no walk around, so we took pictures of previous scratches. The check engine light came on just outside of Reno. The truck had not been swept and the blankets were not well folded. ( We refolded all of them, even though we only used a couple.) The Alta Sierra location was not the location we'd selected and added extra mileage and time to our trip.John C.
Customer did not leave a comment.THOMAS A.
See my comments aboveTori P.