Customer Reviews for Altons Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Altons Automotive

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Eric B.
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Customer did not leave a comment.

Brittany B.
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RANDALL S.
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Upgrade your other locations to the level of service I found here.

Lowery W.
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The service staff that helped me were all very professional and friendly.

PIIA H.
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Customer did not leave a comment.

teresa L.
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good customer service

KHYRA D.
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Veronica S.
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Nothing, everyone was very helpful, very polite, and professional. Thank you for all help!

Geraldine S.
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mark T.
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Cheryl E.
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Very efficient and speedy process. Friendly and inviting atmosphere. We were early and the Truck was ready to Be picked up already. Definitely an excellent location to rent from.

Jeffrey M.
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Great customer service

Christen F.
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AWESOME SERVICE

Jermika B.
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Customer did not leave a comment.

Brian S.
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Experience was great. Great, friendly staff!

Greg B.
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Travis B.
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Laura M.
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Angela N.
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SANDRA P.
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GLENN W.
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Provide some tie down straps in the 20 foot trucks

Kenneth C.
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Patricia B.
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Jaime C.
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EMMET A.
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This was a change of requested pickup location and we were not notified of the change. This cost us time, extra miles and cost.

Clete C.
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I drive 4 miles the truck gas light came on.

Duane R.
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William O.
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Stephen B.
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RICHIE S.
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Vivian F.
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During my move I experienced getting stuck in muddied area of my apartment complex, it would be cool if necessary tools were available for incidents of such matters. Thanks Uhaul USA, your convenience was well worth using. VIVIAN

Dennis W.
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Jessica P.
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It would be nice if a customer calls, that their call would be returned in a timely matter. I called 3 times and finally had to call customer service to get everything straighten out . Chantel at the customer service number did an excellent job in straighten everything out for us,since we were in a time crunch.THANK YOU Chantel !!

KEITH F.
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Hector R.
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Jill H.
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Allyson E.
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ostella H.
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jaisa W.
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carol T.
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Outstanding experience so far. Still have tovreturn some unused boxes. We will see if Fort Worth is as good as Beaumont.

Rafael G.
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Very friendly & easy access

Mildred H.
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Greg B.
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Nicholas B.
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Mark B.
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BRANDON R.
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Antonio H.
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Rodney D.
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Ramon O.
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DEWAYNE O.
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I rented trailer needed longer and was told no because he rented to someone else

Richard R.
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A+++ location and service

Tim L.
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Joseph M.
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The paperwork process takes wayyyyy to long! A couple Coupons to Popeyes would be an awesome game but

Emile L.
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It's perfect

Alice S.
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Service was slow, lady was friendly but not well versed on the process. We were told the trailer would not crank up, the guy used a pallet jack to attach to truck, but crank did work.

matthew B.
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Customer did not leave a comment.

CHESTER G.
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They gave me wonderful customer Service considering the lack of communication and the dropped ball from Best Storage Beaumont LP on N 7th Street.

ron J.
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Jenita G.
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I would recommend anyone to use U-Haul.. they are the best. Very understanding and helpful if ya need anything dealing with they truck.

Buddy A.
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Nancy B.
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Matthew M.
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Chris W.
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The truck we rented seemed to have a transmission that "struggled" a lot during our drive...seemed to be stuck in a gear many times.

JUSTIN P.
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ROBERT B.
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Jeanette K.
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Truck should be filled with gasoline and that way we would not have to go to gas station right away

robert L.
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Maria R.
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Michelle S.
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Carol H.
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Pat was so very nice & opened a little earlier to accommodate me. After a frustrating morning he was a welcomed reprieve.

Earnest L.
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They were very personable,friendly and prompt when I arrived. In uniforms and looked professional. Unlike the Highway 3 store in Webster,Tx

dorothy J.
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Didn't give us the trailer we requested, therefore the front end of the car is tore off so we will be ding insurance against this company.

fred F.
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Customer did not leave a comment.

Michele B.
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Moving made easy with y'all

CHRISTOPHER M.
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Inspect all equipment before renting to a customer. I made it 400 miles before i had to pull over and call roadside assistance to bring me 2 new tires for the tow dolly i was renting the tread came off on one of the tires and i caught it before it blew out. I would have lost the car i was pulling and possible lost my truck i was towing it with.

JOSH B.
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Great service, it was a very pleasant experience

Frankie R.
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David B.
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DAVID S.
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Fast and easy, thanks for being so accommodating

LARRY T.
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Pat and Suzzie went above and beound to help me on the rental.. Awesome experience would recommend to everybody this is the place to go !!!!

christin C.
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Stephanie G.
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George M.
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Have equipment at the location it's supposed to be at ...

Bobby S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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