Representatives need to have better training and communication with the customers. It took 2 hours before I was able to rent me a uhaul..Dianna G.
Trailer Rental & Towing in Beaumont, TX at Altons Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Beaumont, TX 77701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck oil light came on the morning I picked up truck. I the customer had to buy oil for truck. I called company where I picked truck up from,she responded let me know if anything happen. But other than that truck worked out fine.Roger W.
Upgrade your other locations to the level of service I found here.RANDALL S.
The service staff that helped me were all very professional and friendly.Lowery W.
good customer serviceteresa L.
Nothing, everyone was very helpful, very polite, and professional. Thank you for all help!Veronica S.
Very efficient and speedy process. Friendly and inviting atmosphere. We were early and the Truck was ready to Be picked up already. Definitely an excellent location to rent from.Cheryl E.
Great customer serviceJeffrey M.
AWESOME SERVICEChristen F.
Experience was great. Great, friendly staff!Brian S.
Provide some tie down straps in the 20 foot trucksGLENN W.
This was a change of requested pickup location and we were not notified of the change. This cost us time, extra miles and cost.EMMET A.
I drive 4 miles the truck gas light came on.Clete C.
During my move I experienced getting stuck in muddied area of my apartment complex, it would be cool if necessary tools were available for incidents of such matters. Thanks Uhaul USA, your convenience was well worth using. VIVIANVivian F.
It would be nice if a customer calls, that their call would be returned in a timely matter. I called 3 times and finally had to call customer service to get everything straighten out . Chantel at the customer service number did an excellent job in straighten everything out for us,since we were in a time crunch.THANK YOU Chantel !!
Outstanding experience so far. Still have tovreturn some unused boxes. We will see if Fort Worth is as good as Beaumont.carol T.
Very friendly & easy accessRafael G.
I rented trailer needed longer and was told no because he rented to someone elseDEWAYNE O.
A+++ location and serviceRichard R.
The paperwork process takes wayyyyy to long! A couple Coupons to Popeyes would be an awesome game butJoseph M.
Service was slow, lady was friendly but not well versed on the process. We were told the trailer would not crank up, the guy used a pallet jack to attach to truck, but crank did work.Alice S.
They gave me wonderful customer Service considering the lack of communication and the dropped ball from Best Storage Beaumont LP on N 7th Street.CHESTER G.
I would recommend anyone to use U-Haul.. they are the best. Very understanding and helpful if ya need anything dealing with they truck.Jenita G.
The truck we rented seemed to have a transmission that "struggled" a lot during our drive...seemed to be stuck in a gear many times.Chris W.
Truck should be filled with gasoline and that way we would not have to go to gas station right awayJeanette K.