Customer Reviews for Altons Automotive
(U-Haul Neighborhood Dealer)

106 reviews

1470 North St   Beaumont, TX 77701

(409) 838-6833

Location Hours

  • Mon-Fri: 7:30 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(409) 838-6833

1470 North St
Beaumont, TX 77701

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Emily S. 
Rating:
3.0

Customer did not leave a comment.

Emily S. 
Rating:
5.0

Owners were more than helpful. I appreciate the convenience and also the great customer service. I highly recommend this specific location if you are in need of a uhaul truck.

Raven G. 
Rating:
5.0

Customer did not leave a comment.

Manuel P. 
Rating:
5.0

Customer did not leave a comment.

PORTIA R. 
Rating:
3.0

Air conditioner did not work. Seat belt was too tight for large men. Brake and footfeet configuration was poor. Ran good uncomfortable to drive. Picking up and receiving was good

David H. 
Rating:
5.0

Best customer service and an pleasure to communicate with

JAMES C. 
Rating:
3.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Easy drop off procedures

Richard D. 
Rating:
3.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

GARY G. 
Rating:
5.0

Nice people!

Kevin M. 
Rating:
5.0

Very friendly personnel.

Robbie M. 
Rating:
5.0

Easy up on gas refills after use.

Ronald D. 
Rating:
5.0

Customer did not leave a comment.

Richard V. 
Rating:
5.0

Customer did not leave a comment.

Garrett O. 
Rating:
2.0

Customer did not leave a comment.

MARK R. 
Rating:
5.0

Customer did not leave a comment.

Omar D. 
Rating:
3.0

Representatives need to have better training and communication with the customers. It took 2 hours before I was able to rent me a uhaul..

Dianna G. 
Rating:
2.0

Truck oil light came on the morning I picked up truck. I the customer had to buy oil for truck. I called company where I picked truck up from,she responded let me know if anything happen. But other than that truck worked out fine.

Roger W. 
Rating:
4.0

Customer did not leave a comment.

wesley T. 
Rating:
5.0

Customer did not leave a comment.

Eric B. 
Rating:
5.0

Customer did not leave a comment.

Brittany B. 
Rating:
5.0

Upgrade your other locations to the level of service I found here.

RANDALL S. 
Rating:
5.0

The service staff that helped me were all very professional and friendly.

Lowery W. 
Rating:
5.0

Customer did not leave a comment.

PIIA H. 
Rating:
5.0

good customer service

teresa L. 
Rating:
5.0

Customer did not leave a comment.

KHYRA D. 
Rating:
5.0

Nothing, everyone was very helpful, very polite, and professional. Thank you for all help!

Veronica S. 
Rating:
5.0

Customer did not leave a comment.

Geraldine S. 
Rating:
5.0

Customer did not leave a comment.

mark T. 
Rating:
5.0

Very efficient and speedy process. Friendly and inviting atmosphere. We were early and the Truck was ready to Be picked up already. Definitely an excellent location to rent from.

Cheryl E. 
Rating:
5.0

Great customer service

Jeffrey M. 
Rating:
5.0

AWESOME SERVICE

Christen F. 
Rating:
5.0

Customer did not leave a comment.

Jermika B. 
Rating:
5.0

Experience was great. Great, friendly staff!

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Greg B. 
Rating:
5.0

Customer did not leave a comment.

Travis B. 
Rating:
4.0

Customer did not leave a comment.

Laura M. 
Rating:
5.0

Customer did not leave a comment.

Angela N. 
Rating:
5.0

Customer did not leave a comment.

SANDRA P. 
Rating:
5.0

Provide some tie down straps in the 20 foot trucks

GLENN W. 
Rating:
5.0

Customer did not leave a comment.

Kenneth C. 
Rating:
5.0

Customer did not leave a comment.

Patricia B. 
Rating:
5.0

Customer did not leave a comment.

Jaime C. 
Rating:
3.0

This was a change of requested pickup location and we were not notified of the change. This cost us time, extra miles and cost.

EMMET A. 
Rating:
3.0

I drive 4 miles the truck gas light came on.

Clete C. 
Rating:
5.0

Customer did not leave a comment.

Duane R. 
Rating:
4.0

Customer did not leave a comment.

William O. 
Rating:
4.0

Customer did not leave a comment.

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

RICHIE S. 
Rating:
5.0

During my move I experienced getting stuck in muddied area of my apartment complex, it would be cool if necessary tools were available for incidents of such matters. Thanks Uhaul USA, your convenience was well worth using. VIVIAN

Vivian F. 
Rating:
4.0

Customer did not leave a comment.

Dennis W. 
Rating:
3.0

Customer did not leave a comment.

Jessica P. 
Rating:
3.0

It would be nice if a customer calls, that their call would be returned in a timely matter. I called 3 times and finally had to call customer service to get everything straighten out . Chantel at the customer service number did an excellent job in straighten everything out for us,since we were in a time crunch.THANK YOU Chantel !!

Rating:
5.0

Customer did not leave a comment.

KEITH F. 
Rating:
5.0

Customer did not leave a comment.

Hector R. 
Rating:
5.0

Customer did not leave a comment.

Jill H. 
Rating:
5.0

Customer did not leave a comment.

Allyson E. 
Rating:
5.0

Customer did not leave a comment.

ostella H. 
Rating:
5.0

Customer did not leave a comment.

jaisa W. 
Rating:
5.0

Outstanding experience so far. Still have tovreturn some unused boxes. We will see if Fort Worth is as good as Beaumont.

carol T. 
Rating:
5.0

Very friendly & easy access

Rafael G. 
Rating:
5.0

Customer did not leave a comment.

Mildred H. 
Rating:
3.0

Customer did not leave a comment.

Greg B. 
Rating:
4.0

Customer did not leave a comment.

Nicholas B. 
Rating:
4.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

BRANDON R. 
Rating:
5.0

Customer did not leave a comment.

Antonio H. 
Rating:
5.0

Customer did not leave a comment.

Rodney D. 
Rating:
5.0

Customer did not leave a comment.

Ramon O. 
Rating:
3.0

I rented trailer needed longer and was told no because he rented to someone else

DEWAYNE O. 
Rating:
5.0

A+++ location and service

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Tim L. 
Rating:
5.0

The paperwork process takes wayyyyy to long! A couple Coupons to Popeyes would be an awesome game but

Joseph M. 
Rating:
5.0

It's perfect

Emile L. 
Rating:
2.0

Service was slow, lady was friendly but not well versed on the process. We were told the trailer would not crank up, the guy used a pallet jack to attach to truck, but crank did work.

Alice S. 
Rating:
5.0

Customer did not leave a comment.

matthew B. 
Rating:
5.0

They gave me wonderful customer Service considering the lack of communication and the dropped ball from Best Storage Beaumont LP on N 7th Street.

CHESTER G. 
Rating:
5.0

Customer did not leave a comment.

ron J. 
Rating:
5.0

I would recommend anyone to use U-Haul.. they are the best. Very understanding and helpful if ya need anything dealing with they truck.

Jenita G. 
Rating:
5.0

Customer did not leave a comment.

Buddy A. 
Rating:
4.0

Customer did not leave a comment.

Nancy B. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
4.0

The truck we rented seemed to have a transmission that "struggled" a lot during our drive...seemed to be stuck in a gear many times.

Chris W. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
4.0

Truck should be filled with gasoline and that way we would not have to go to gas station right away

Jeanette K. 
Rating:
4.0

Customer did not leave a comment.

robert L. 
Rating:
5.0

Customer did not leave a comment.

Maria R. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
5.0

Pat was so very nice & opened a little earlier to accommodate me. After a frustrating morning he was a welcomed reprieve.

Carol H. 
Rating:
5.0

They were very personable,friendly and prompt when I arrived. In uniforms and looked professional. Unlike the Highway 3 store in Webster,Tx

Earnest L. 
Rating:
1.0

Didn't give us the trailer we requested, therefore the front end of the car is tore off so we will be ding insurance against this company.

dorothy J. 
Rating:
5.0

Customer did not leave a comment.

fred F. 
Rating:
5.0

Moving made easy with y'all

Michele B. 
Rating:
3.0

Inspect all equipment before renting to a customer. I made it 400 miles before i had to pull over and call roadside assistance to bring me 2 new tires for the tow dolly i was renting the tread came off on one of the tires and i caught it before it blew out. I would have lost the car i was pulling and possible lost my truck i was towing it with.

CHRISTOPHER M. 
Rating:
5.0

Great service, it was a very pleasant experience

JOSH B. 
Rating:
3.0

Customer did not leave a comment.

Frankie R. 
Rating:
5.0

Customer did not leave a comment.

David B. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top