Customer Reviews for Always Super Save
(U-Haul Neighborhood Dealer)

119 reviews

11175 FM 730 N   Azle, TX 76020

(817) 444-0689

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(817) 444-0689

11175 FM 730 N
Azle, TX 76020

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

PATSY K. 
Rating:
5.0

Nothing! This was a great experience. It was short notice and we still had what we needed.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

carlton C. 
Rating:
5.0

Customer did not leave a comment.

Shawn G. 
Rating:
5.0

Excellent customer service!!

Jerold S. 
Rating:
5.0

Customer did not leave a comment.

Nickie W. 
Rating:
5.0

The sales person was friendly and prompt. It was a pleasant experience.

JOANN H. 
Rating:
5.0

Customer did not leave a comment.

Hannah T. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Janice N. 
Rating:
5.0

Customer did not leave a comment.

Travis J. 
Rating:
5.0

The staff is very helpful in helping me hook up the trailer and performing a safety check. That is very important to me since I do not rent trailers often.

Joe G. 
Rating:
5.0

Very helpful

Jimmy S. 
Rating:
5.0

Great customer service. Very fast very friendly P/U and return. The best and easiest UHAUL experience I have had to date. I do recommend the business location.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Steven P. 
Rating:
3.0

Customer did not leave a comment.

Renda D. 
Rating:
5.0

Customer did not leave a comment.

dylan R. 
Rating:
4.0

Easiest drop off ever. Check the miles, check the vehicle, check the equipment, drop the keys and you're out in less than 15 minutes.

Gareth K. 
Rating:
4.0

Customer did not leave a comment.

EDWARD R. 
Rating:
5.0

Customer did not leave a comment.

Monty L. 
Rating:
1.0

This place only had one 4x8 trailer available and turns out this one trailer has a lock attached to the back. The trailer was not checked by the previous person who rented it. There was no other uhaul nearby that had a 4x8 trailer available so I had no other choice but to purchase $60 bolt cutters because I desperately needed the trailer for a move that same day.

nina M. 
Rating:
3.0

Customer did not leave a comment.

Tyann N. 
Rating:
5.0

Everything went smoothly..rented 6x10 trailer for one day

DANIEL D. 
Rating:
2.0

No help in dropping off trailer - was told to leave it in grass - hard time understanding the his speech

DARYL M. 
Rating:
4.0

Customer did not leave a comment.

Dana P. 
Rating:
3.0

Customer did not leave a comment.

RILEY DALE C. 
Rating:
3.0

Customer did not leave a comment.

Amy D. 
Rating:
5.0

Customer did not leave a comment.

Evan R. 
Rating:
5.0

We dropped off after hours so I had no interaction with employees. My only complaint is the trailer was extremely heavy. We almost couldn't get it off of the truck. There was no one to help us and nothing to crank the trailer off of the truck. The trailer probably weighed 100 pounds and two of us couldn't pick it up. I'm glad I wasn't by myself or I would have never got it off of the ball.

Dawn W. 
Rating:
3.0

Trailers do not have Jack's attached nor are they offered. You have to pick up yr trailer tongue by yourself, they dont even offer to help. That is a major hazard being that you can hurt your back doing so. Also online as well as on the picture inside trailer, shows a ramp. Was never offered a ramp and there was not one on trailer. Trailer is marked on side as well as online as a 6x12 and is no bigger then a 5x12 I measured it.... That's falsified information

Samantha I. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Customer did not leave a comment.

Philip M. 
Rating:
3.0

Customer did not leave a comment.

Jon L. 
Rating:
5.0

Customer did not leave a comment.

Chad J. 
Rating:
5.0

Thank you for the great experience. We have rented hauls several times, and this was the best set up. Using my smartphone as instructed on your app is impressive for checking in and out.

Lindsey N. 
Rating:
3.0

Customer did not leave a comment.

Malisa D. 
Rating:
5.0

Customer did not leave a comment.

Sarah R. 
Rating:
5.0

Customer did not leave a comment.

Rockey P. 
Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
5.0

Customer did not leave a comment.

Hunter W. 
Rating:
5.0

Customer did not leave a comment.

Ronnie W. 
Rating:
3.0

Customer did not leave a comment.

José Luis A. 
Rating:
4.0

They were great and very helpful.

Christine B. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
3.0

Customer did not leave a comment.

RONNIE W. 
Rating:
5.0

Great Service!

Daniel S. 
Rating:
5.0

I rented the 6 x 12 and was very happy with the help hooking it up. These trailers need jacks to raise and lower them. They are very heavy dual axle and almost impossible to unhook from if you need to make a run somewhere while someone else is loading or unloading.

NORMA P. 
Rating:
5.0

None

Dionne G. 
Rating:
5.0

Customer did not leave a comment.

Rosemary K. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

lewis H. 
Rating:
5.0

Make sure the alignment on the vehicles is done correctly. I had to drive 5 hours in a vehicle that shimmied at all speeds.

mitchel D. 
Rating:
5.0

Customer did not leave a comment.

Joe S. 
Rating:
4.0

Effortless and quick. Friendly staff.

Christopher G. 
Rating:
3.0

Customer did not leave a comment.

Christopher P. 
Rating:
3.0

Customer did not leave a comment.

KYNARA L. 
Rating:
2.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Customer did not leave a comment.

robert H. 
Rating:
5.0

Customer did not leave a comment.

LAY V. 
Rating:
5.0

Customer did not leave a comment.

Rita N. 
Rating:
3.0

Customer did not leave a comment.

MARK K. 
Rating:
1.0

Customer did not leave a comment.

pedro R. 
Rating:
2.0

This is a corner office to a nine-liner and drug paraphernalia store. Not well equipped to handle truck and trailer rentals, much less supplies. Trailer had some light issues, which the attendant said he would report to have fixed. Not a very good place for your brand.

DAVID R. 
Rating:
5.0

I used the Uhaul app for my rental and it was great. Very easy to follow and understand. Only thing I noticed ( or missed ) was at the end it didn't tell me what to do with the keys once I completed the return procedures. It only took me a minute to find the key drop box but just wanted to mention it in case that step wasn't specified. Awesome experience overall and the move couldn't have gone better.

Danny M. 
Rating:
5.0

Very easy and quick.

Georgia H. 
Rating:
5.0

Customer did not leave a comment.

Abigail O. 
Rating:
3.0

Customer did not leave a comment.

GENI W. 
Rating:
5.0

Trailer was clean and ready when I arrived. Fast and friendly customer service.

mike J. 
Rating:
2.0

This location is sub par. You walk into a head shop selling bongs and meth pipes. Soon soon to have a liquor store as well. This is not the type of place U-Haul wants to be associated with.

Mark B. 
Rating:
4.0

Customer did not leave a comment.

NICK K. 
Rating:
5.0

very good experience and excellent customer service.

mike J. 
Rating:
5.0

Customer did not leave a comment.

Brandon P. 
Rating:
3.0

Customer did not leave a comment.

Dennis H. 
Rating:
3.0

Hard to locate at the store - the rental equipment was out but only had a small sign in the window as to where to go in to return

Ricky C. 
Rating:
5.0

Customer did not leave a comment.

George C. 
Rating:
5.0

Customer did not leave a comment.

Nico M. 
Rating:
4.0

Customer did not leave a comment.

billy W. 
Rating:
4.0

Customer did not leave a comment.

Auston S. 
Rating:
2.0

1. Fix the leak in the truck properly 2. Fix the one way mileage to get you all the way from pick up location to drop off location without extra fees for over mileage 3. Train your employees to handle customer complaints and satisfy customers 4. CHANGE Managers for the drop off region!! 5. Satisfy me and my experience I could really care less about making it better for the next customer when you didn't even take care of me and my move and my over charges and my messed up furniture and things

Steven R. 
Rating:
5.0

Chabi was very helpful when we picked up & returned the trailer. He made sure I got the trailer I requested. I have used this location before and I will use it again if needed. I highly recommend this location. Thank You Chabi Joe Bonneville

JOESEPH B. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
3.0

Customer did not leave a comment.

DAVID T. 
Rating:
3.0

Customer did not leave a comment.

Bonnie G. 
Rating:
3.0

Customer did not leave a comment.

Anthony A. 
Rating:
5.0

Customer did not leave a comment.

Cristine G. 
Rating:
5.0

Customer did not leave a comment.

Sean H. 
Rating:
1.0

The trailer was old and stiff. It was in need of oiling on moving parts. The attendant could not get it out of the dirt to hook it up without our help.

Cynthia T. 
Rating:
3.0

Customer did not leave a comment.

Jackie B. 
Rating:
4.0

Our original location had a w egg itten guarantee that the equipment was available. Turns out it was not, and had to go 20 miles both qays out of the way to pick up the equipment. We are expecting the $50 guarantee from Uhaul yo resolve this.

Craig A. 
Rating:
2.0

It's inside of a liquor store and has slot machines with people smoking and no ventilation. They have a display of 50 bongs to choose from while you wait. Just not a nice location..

JANTZ G. 
Rating:
4.0

Think it was great

Daniel S. 
Rating:
2.0

Customer did not leave a comment.

LETICIA G. 
Rating:
3.0

Customer did not leave a comment.

Glenn W. 
Rating:
3.0

Customer did not leave a comment.

Marcus C. 
Rating:
1.0

People would not give me price I was quoted! The screwed up my mileage somehow!!!! I am beyond pissed! First time using Uhaul and it is for sure my VERY LAST!!!

Shaina S. 
Rating:
5.0

Customer did not leave a comment.

RAY E. 
Rating:
5.0

xxx

CLAUDE W. 
Rating:
5.0

Great customer service

JEANETTE T. 
Rating:
5.0

Quick and easy to rent from

paul L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT U. 
No reviews have been submitted for this location.

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