Customer Reviews for Anchor Holds
(U-Haul Neighborhood Dealer)

98 reviews

150 Hwy 300   Warwick, GA 31796

(229) 513-1466

Location Hours

  • Mon: 10 am - 6 pm
  • Tue: Closed
  • Wed-Fri: 10 am - 6 pm
  • Sat-Sun: 10 am - 5 pm
Special Operating Hours
  • 10/6/2022: Closed

Services at this Location:

Contact Us

(229) 513-1466

150 Hwy 300
Warwick, GA 31796

Services at this Location:

Location Hours

  • Mon: 10 am - 6 pm
  • Tue: Closed
  • Wed-Fri: 10 am - 6 pm
  • Sat-Sun: 10 am - 5 pm
Special Operating Hours
  • 10/6/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

Customer did not leave a comment.

Ronnie M. 
Rating:
3.0

Tell the owner not be a-hole

Charlie D. 
Rating:
3.0

Ealy time help people

eugene B. 
Rating:
5.0

Customer did not leave a comment.

Jackson L. 
Rating:
5.0

Customer did not leave a comment.

alexandef P. 
Rating:
1.0

This place is a junk pile. After having to buy some pads at the pickup location because moving blankets were not available I noticed that there was a pile of dirty wadded up Uhaul blankets on the ground outside this location. If I was an executive at Uhaul I would be embarrassed to call these people my corporate partner. Place was filthy.

Dillon H. 
Rating:
5.0

Keep doing what your doing. Experience was great. It always is. I will continue to Rent U-Haul…

Brian W. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
3.0

Customer did not leave a comment.

GREGORY H. 
Rating:
3.0

Business was filled with cigarette smoke

David B. 
Rating:
1.0

I felt that the place that I picked up the equipment was very unprofessional and should not be in business to offer any equipment. They provided me damage equipment without checking to ensure the equipment was safe for the highway. The truck didn't drive over 55 MPH and kept missing gears, the tow bar signal light was broke. I was forced to drop the truck and tow bar off prior to my destination losing my furniture and car which I was attempting to get to my assigned Base due to the danger of the U haul and Tow.. The trucker asked that we take the U haul off the road before there was an accident.

Deborah G. 
Rating:
2.0

Customer did not leave a comment.

Mark R. 
Rating:
3.0

Takes to long to process the paper work.

William L. 
Rating:
5.0

Get the gas mileage right from the beginning because we took a picture all the gas hand and the guy said that we need to put more gas in they was going to charge us but they had something wrong in the system because we put more than enough gas in we was over what we supposed to have put in but still got charged $2.25

NELSON M. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH C. 
Rating:
1.0

We had to wait over an hour for the individual to come to the store to sign out the truck. It threw us completely off schedule. There were two other people working in the store that were not trained to sign out the Uhaul.

Tony A. 
Rating:
2.0

Have equipment requested n make sure the drop off location have a drop box

Victoria H. 
Rating:
3.0

The pick up location at Anchor Holds was fine. They were helpful and understanding. The issue we had was that Anchor Holds was 98 miles away from our original pick up location. We had made a reservation 3 months prior for an 8:00 am pick up but didn't find out from U-Haul until the evening before our reservation that we would have to pick up our rental in another city at a sight that didn't open until 10:00 am. We made the reservation so early because we anticipated a high volume of rental customers because it was a college town at the end of a semester. You would think that U Haul could anticipate the same and have trucks available. We've been a U-Haul customer many times but this time we were pretty disappointed in the reservation process. The associates at the U-Haul locations were all courteous and professional.

Timothy M. 
Rating:
3.0

Customer did not leave a comment.

PETER W. 
Rating:
4.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Team was friendly, welcoming and patience. It was our first time renting a trailer, they went over process in a vey professional manner

Agustin M. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER H. 
Rating:
5.0

Boat Rental

GORDON E. 
Rating:
5.0

Nicest people I've ever meet

charles W. 
Rating:
5.0

Customer did not leave a comment.

Betty S. 
Rating:
4.0

Nothing

BRIAN A. 
Rating:
3.0

Be upfront with preauthorizations I am still owed money 2 days after I returned to trailer.

terrance H. 
Rating:
4.0

Customer did not leave a comment.

Jessica M. 
Rating:
5.0

Very nice well managed staff

johnny B. 
Rating:
3.0

BECAUSE I FEEL HE OVER CHARGED ME, I GOT A UHAUL TRAILER THE TIME BEFORE FOR MUCH LESS $169 WHEN I RENTED FROM WARWICK HE CHARGED $220 WHY WOULD THERE BE A DIFFERENCE IN CHARGES

Annies R. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth H. 
Rating:
5.0

Nothing

james W. 
Rating:
5.0

Everything, and everybody was absolutely great and super nice, a great place to trade

curt T. 
Rating:
4.0

Customer did not leave a comment.

Sanjay P. 
Rating:
5.0

THE PERSON WHO HELPED ME WITH THIS PROCESS WAS VERY HELPFUL, BUT ALL REPRESENATIVES NEEDS TO MAKE SURE IF A WOMAN IS PICKING UP CARGO TRAILER TO MAKE SURE THEY RETURN WERE THERE IS A PERSON TO HELP THEM

jeanette R. 
Rating:
5.0

so after the horrible experience at the pick up locations i get sent to a location The Station in warwick ga to drop off the trailer. i drive around for over an hour to find a old building with a brokendown sigh i drove past 10 times saying the station. and you guessed it the store was closed down. i went up the street and found another uhaul location and the lady helped me ther and said this happens alot. at this point i have no faith in uhaul.com this little trailer rental was a nightmare

Jason O. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Very nice people, real polite and very helpful

jackson W. 
Rating:
5.0

Customer did not leave a comment.

frank M. 
Rating:
5.0

Customer did not leave a comment.

Carmen M. 
Rating:
5.0

Customer did not leave a comment.

Del B. 
Rating:
1.0

Customer did not leave a comment.

ERIC B. 
Rating:
4.0

They was nice

Angela D. 
Rating:
5.0

Loved that uhaul was open on a Sunday! We broke down, were stuck, and our uhaul rep was so very nice and helpful to us

JILL S. 
Rating:
5.0

Everything thing was great

Shovinna B. 
Rating:
1.0

Customer did not leave a comment.

asia D. 
Rating:
3.0

Customer did not leave a comment.

Jacob J. 
Rating:
3.0

Communication

Franklin B. 
Rating:
5.0

They got me out of a jam!

first freewill b C. 
Rating:
2.0

The pricing and sizing wasn't explained to me. Feel as though I was taken advantage of. The representative booked the largest truck when I specifically started I only had two rooms to move. I will never use that location again.

lisa D. 
Rating:
5.0

Customer did not leave a comment.

LINDA A. 
Rating:
5.0

Customer did not leave a comment.

William V. 
Rating:
2.0

Customer did not leave a comment.

Valarie O. 
Rating:
3.0

Customer did not leave a comment.

Jerry A. 
Rating:
4.0

All was good!

MARVIN H. 
Rating:
2.0

Customer did not leave a comment.

Robert P. 
Rating:
1.0

Day before pickup paid and was given quote. Next day at pu had to wait 45 min for owner had closed mid afternoon. Went up on fee 18.00 and had to totally redo booking. Took forever because owner did not know how to operate computer. If I had not booked loading helped would have walked. Have always rented from U-Haul but not sure I would ever again. Bad experience!!!!!

wayne L. 
Rating:
3.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Lavater B. 
Rating:
4.0

Customer did not leave a comment.

bill W. 
Rating:
5.0

Customer did not leave a comment.

alton K. 
Rating:
5.0

Customer did not leave a comment.

Mindy W. 
Rating:
1.0

The ramp had no pain in it to keep the ramp in so we had to keep stopping in the middle of the road and putting the ramp back up into the car dolly movie called about this they said to use a bungee cord and was not sure about any kind of refund or compensation for all the hassle that we had

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

Lee E. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

lee F. 
Rating:
3.0

Customer did not leave a comment.

ROBERT B. 
Rating:
3.0

Customer did not leave a comment.

Daniel M. 
Rating:
4.0

A very pleasing experience.

Randy W. 
Rating:
5.0

Customer did not leave a comment.

fred G. 
Rating:
2.0

Customer did not leave a comment.

JOHN M. 
Rating:
3.0

Customer did not leave a comment.

MAX R. 
Rating:
3.0

Customer did not leave a comment.

MAX R. 
Rating:
5.0

mr.ricky is great...he was fast got me in and out....he contacted me the day before and told me my uhaul would be ready at 10a.m and it was ready....I highly recommend anchor holds bait shop....great friendly customer service he made sure i was clear on everything and explained everything very well....I will be doing business again with him in the future....thanks mr.ricky for everything

quantavius S. 
Rating:
3.0

They did not assist us with loading the car onto the tow dolly or securing it. The light connector did not work on the dolly.

Jamika H. 
Rating:
5.0

Customer did not leave a comment.

greg S. 
Rating:
1.0

The location was closed after I drove almost 200 miles to pick up my trailer. The 800 help number had be waiting over 15 minutes to find another trailer .

cindy B. 
Rating:
4.0

Customer did not leave a comment.

Steve W. 
Rating:
5.0

Drop off time was very quick.

William D. 
Rating:
4.0

Friendly folks and clean place

Bridgette W. 
Rating:
5.0

I can think of nothing to improve Snyder's Mech Shop 2 was excellent in service and explained everything about the trailer.Ben was his name and knows how to handle business.And when I dropped trailer off at Anchor Bait Shop in Cordele Georgia I didn't get his name but he was having problem with his computer and couldn't find me in system he took the time to call me and make sure that everything was good he did an excellent job and that's what made the experience all good is to have great customer service on both ends

Charlie K. 
Rating:
5.0

Customer did not leave a comment.

Bobby H. 
Rating:
3.0

Customer did not leave a comment.

paul M. 
Rating:
1.0

speechless

Jose R. 
Rating:
4.0

Customer did not leave a comment.

Leslie M. 
Rating:
5.0

Customer did not leave a comment.

Dana W. 
Rating:
2.0

Customer did not leave a comment.

taylor S. 
Rating:
5.0

Customer did not leave a comment.

Edie B. 
Rating:
5.0

Customer did not leave a comment.

gary P. 
Rating:
4.0

Although the truck was not swept when I rented it, I made sure that it was swept before I returned it.

Tom S. 
Rating:
4.0

Customer did not leave a comment.

courtney B. 
Rating:
5.0

Wonderful people. Got there she got it all together and her helper had everything ready in no time. Thank you for all your help

jennifer C. 
Rating:
5.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

First of all, when I made my reservation I opted out of all insurance but when I arrived I was told that the $8 a day insurance was mandatory. I did not complain, I just paid for it. Then I explicitly asked if I could return the trailer any time on Sunday to which the U-Haul rep replied yes. I assume that to mean that I will no be charged extra if I return it not exactly at the rental time. If this is not the case, I need to know or I would have had it there an hour earlier. I was only one hour late and I was ONLY late because I was specifically told that there was no problem bringing it back any time. My phone number is 912-433-7431. They rep KNEW what I was asking and KNEW what I was implying by asking.

James T. 
Rating:
3.0

The only problem that i had was the uhaul rental didnt have any air conditioning

Courtney M. 
Rating:
3.0

Customer did not leave a comment.

bill W. 
Rating:
5.0

Customer did not leave a comment.

Todd C. 
Rating:
5.0

Customer did not leave a comment.

todd S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top