Customer Reviews for Apex Tint LLC
(U-Haul Neighborhood Dealer)

56 reviews

11513 Lebanon Rd   Mount Juliet, TN 37122

(615) 758-7981

Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed

Special Operating Hours

  • 4/19/2021 - 4/22/2021: Closed

Services at this Location:

Contact Us

(615) 758-7981

11513 Lebanon Rd
Mount Juliet, TN 37122

Services at this Location:

Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed

Special Operating Hours

  • 4/19/2021 - 4/22/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Erich B. 
Rating:
4.0

The rates are outrageous!! Lower them to a reasonable amount

TRACY E. 
Rating:
4.0

Do not send out previously damaged and not fixed vehicles.

Luke W. 
Rating:
4.0

Customer did not leave a comment.

SANY Y. 
Rating:
1.0

Truck Service Needed! lights were showing on vehicle's dashboard. Front Window was not well cleaned for driving. There was only 1/4 tank of gas in the truck when taken.

Leah C. 
Rating:
5.0

Customer did not leave a comment.

MARY J. 
Rating:
5.0

I was super easy, thank you

Robert M. 
Rating:
4.0

The location is a little difficult to find if you are not familiar with the area because it sits behind other businesses. The staff was only contacted on the phone after hours but were friendly and helpful. Turn in was easy and seamless.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Astrid B. 
Rating:
4.0

Building was difficult to find as it is tucked behind other businesses.

Gregory M. 
Rating:
4.0

Customer did not leave a comment.

THOMAS B. 
Rating:
5.0

Customer did not leave a comment.

rhine J. 
Rating:
2.0

Not attentive to needs of customer

Reginald N. 
Rating:
4.0

Customer did not leave a comment.

Athol I. 
Rating:
5.0

I am very appreciative of your kindness and professionalism!

Karen L. 
Rating:
3.0

Getting the truck through mobile was honestly the worst experience. I spent over an hour trying to do it and was transferred 5 times for different pieces of getting it to work. So insane.

Nicole G. 
Rating:
5.0

Customer did not leave a comment.

Whitney K. 
Rating:
3.0

Customer did not leave a comment.

Ralph S. 
Rating:
1.0

Anyone that rents out these crappy trucks should be ashamed of themselves. NOT A SATISFYING CUSTOMER

Nichole D. 
Rating:
3.0

Customer did not leave a comment.

Michael H. 
Rating:
4.0

This location could use a sign near the road entrance. At night, you cannot see where to enter. It is a small alley-type road between two businesses.

TARA B. 
Rating:
3.0

Sign in truck said that we would get $25 back on rental if returned with blankets folded & truck swept. Which we did. When we returned the truck place was hard to find & they were closed. Supposed to be open until 6. We were 2 days early and at 4 pm. Sign said to lock all equipment in truck cab. So we moved everything to cab & white footprints from their white rock parking in back of truck. Guess we lost $25 because they weren't open when they were supposed to be and had to fit 2 dollys and 36 folded blankets in cab or leave my padlock on truck. Just didn't seem right to us.

Sheri R. 
Rating:
4.0

Easy pick up process.

sam F. 
Rating:
3.0

Hard to find Hard to get truck into lot from busy road.

francine K. 
Rating:
1.0

I was charged for extra miles and I disputed them before finishing my checkout, and I never received and call, text, or email regarding the matter. I also never received my final receipt.

Tremaine A. 
Rating:
4.0

Customer did not leave a comment.

Autumn D. 
Rating:
3.0

Customer did not leave a comment.

daniella F. 
Rating:
5.0

The location was great but the online check in process was awful! I will never rent this way from U-haul again. There is a lengthy sign up process and when you go to pick up the truck I expected it smooth, but it was terrible. Waiting in the heat, for confirmation, asking for a copy of your passport or home lease agreement. All of that should have been handled before time. Only time I would consider U-Haul in the future is a counter check out in.

Chris B. 
Rating:
5.0

Customer did not leave a comment.

Derek M. 
Rating:
4.0

Customer did not leave a comment.

Erin B. 
Rating:
3.0

Customer did not leave a comment.

daniella F. 
Rating:
5.0

Thanks convenient, fast and friendly!

Carry M. 
Rating:
5.0

Nothing!

JOSEPH M. 
Rating:
5.0

Good job at location

Edward C. 
Rating:
5.0

The truck that I rented was not the truck I requested. I ask for a 10 foot truck and got a15 foot truck it was too big.

John H. 
Rating:
5.0

The guy was very friendly and professional got me in and out!

Jasmine M. 
Rating:
5.0

Customer did not leave a comment.

Anthony J. 
Rating:
1.0

My experience with Uhaul ruined when I received the final contract and there was a $21.95 charge for "After Hours Service Fee" what BS. They had to check the truck in at some point, that is a cost of doing business!!!!!!!!!!!!!!!!!!!!!!

Dennis C. 
Rating:
4.0

Customer did not leave a comment.

Tom C. 
Rating:
5.0

The business can have a sign off the main road to identify the location easier.

Ryan A. 
Rating:
5.0

Customer did not leave a comment.

Trey A. 
Rating:
5.0

Customer did not leave a comment.

Alan C. 
Rating:
5.0

Customer did not leave a comment.

Merwin C. 
Rating:
5.0

Customer did not leave a comment.

Jonathan J. 
Rating:
5.0

Super quick and easy. Did everything on mobile, so only had to confirm a couple things in the office. Was in and out in under 10 minutes.

Damon G. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
1.0

I was overcharged a whole day , I've called the number 6 times and no answer, my card was overcharged and I only had the truck 1 day!! I will be reporting this to better business bureau if not credited the extra day!! Tanya Gordon 931.933.0677.

Tanya G. 
Rating:
4.0

Customer did not leave a comment.

Keith S. 
Rating:
5.0

The location was actually 12 miles from my house so round trip accounted for nearly 30% of my cost since it was a local move.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

beshoy I. 
Rating:
4.0

Customer did not leave a comment.

Fredie B. 
Rating:
5.0

Customer did not leave a comment.

Concepcion M. 
Rating:
5.0

Customer did not leave a comment.

Leana G. 
Rating:
5.0

Customer did not leave a comment.

Eddie F. 
Rating:
4.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER F. 
No reviews have been submitted for this location.

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