Good experienceKIMBERLY H.
Arlington Food Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Effortless. Great experience.DANIEL H.
The gentleman at this location was THE NICEST Uhaul person I have ever spoken with. He was helpful and went above and beyond.DUSTON M.
Customer did not leave a comment.BELINDA W.
Customer did not leave a comment.MALLORYE P.
Provide full tank of gas to start with. But thankfully we were not required to return with full rank.Kyle B.
Everything was perfectJEFFREY H.
Great service â¤ï¸ARIEL M.
Customer did not leave a comment.ines Q.
Very nice and friendly staff, trailer was in great conditionTorben R.
Customer did not leave a comment.JAHLEISHA P.
I use this location multiple times from last few months. Never had any issue.Sarah L.
Customer did not leave a comment.Mohamad K.
Very sketchy area. Not much room for trucks. Small parking lot which is mostly consumed with the gas station part of the business. Luckily I arrived when it wasn't busyKELLY J.
It took about 30 minutes to check in after putting all the information on the reservation site, only drove the truck about 3o miles but because of the fuel cage messing up he made us put 10 gallons of gas in the truck to check us out, don't check a truck out unless it is full of fuel before you leave,Joseph b T.
I use their trucks twice or three times a month and great service every time I do recommend this placeElias B.
Customer did not leave a comment.Lynnette P.
Nothing. Very convenient pick up.Thelma S.
Provide your customers with items that actually rented.Julia W.
Customer did not leave a comment.LEE D.
Customer did not leave a comment.ANTONIO B.
Payment is not what it should beZahirah T.
Customer did not leave a comment.judy B.
Customer did not leave a comment.Annette F.
Customer did not leave a comment.Nancy M.
Locations are fine but the equipment is still shitty as hell. No suspension just solid steal frame. The towing vehicle feels every single bump and grind. Hate renting these stupid thingsJoseph H.
Customer did not leave a comment.Adetayo F.
Customer did not leave a comment.Antonio C.
Thank you!Salvatore L.
I don't get paid by UHaul for marketing their products...or any other products thus I never make recommendations to anyone for any thing.Randall W.
I love this place, they are super friendly, very respectful, and also business oriented. You can get your gas, and a uhaul. love these guysTELIA R.
Great place very friendly staff and fast check outElias B.
Customer did not leave a comment.ATMERSON A.
Customer did not leave a comment.Lemuel Y.
The A/C didn't work In the truck, the truck barely runs, shut off twice, there was Empty cans of energy drinks, I walked in asked for a trailer, after realizing my brother Has removed the tow package, I asked the gentleman to put me in a box truck, he decided to skip me, give a friend of his that just walked in the truck I needed and gave me the one with out A/C that was not clean, and barely ran.. did not tell me the A/C wasn't working. Do you understand how bad it was moving an entire house, driving 35 miles one way with out no A/C and the outside temperature is a 103 In a truck that smells and barely runs???Raid S.
Customer did not leave a comment.Chelsea W.
Customer did not leave a comment.Henrico I.
Customer did not leave a comment.Phyllis F.
Customer did not leave a comment.rhonda M.
Make sure you have the trucks availableSherice N.
fast professional servicepaul B.
Customer did not leave a comment.TONY M.
Customer did not leave a comment.JOHN M.
let me know where i was to turn in the uhaul not call a number to find out after the fact. this all cost me a senior 42.00 is a lot on my ss.Patricia D.
Awesome customer service, fast honest and professional.frankie T.
Let the persons who are working there come out and inspect the truck in my presentWILBURN G.
Customer did not leave a comment.mary D.
Customer did not leave a comment.KEONA H.
My pick up location was changed at last minute, new location was a convenience store across town Locations wifi kept going down, clerk took photo of my drivers license on what I can only assume was his personal cell phone. Do not believe the vehicle was sanitized prior to my picking up.DAVID P.
There's no where to park if you need to leave your car. The truck smell bad with cigarette smoke.Paula H.
This location was terrible when I went to inspect my truck someone was smoking a blunt in the back. I told the store manager Then when we went back to the truck for him to see there was 1 female and 3 males in the back I'm not sure if prostitution was going on or what this is a very dirty company the manager did Not seem to care I contacted the company they didn't care either they gave me a $50 refund for my troubles. I will never recommend this company for anything ever again my experience was complete shit !angelica L.
Customer did not leave a comment.Angela C.
Customer did not leave a comment.Lori B.
Owners were very helpful and nice ThanksKenneth B.
no for suggestion for improvementGertrude D.
Customer did not leave a comment.HEATH M.
We had to go to 3 different locations to get our reservation filled. Be more accurate when accepting reservations.Katherine O.
I believe I was over charged.Melissa G.
Guy inside was very helpful and nice. 10/10 would recommend!!!Mariah C.
Customer did not leave a comment.James K.
Customer did not leave a comment.Margaret R.
The hours of operation need to be updated for this locationDawn A.
Customer did not leave a comment.MARTI L.
Very nice gentlemen took care of me. Had reserved from another location. Was prompted to pick up from this location and was assured that the trailer would be waiting on me. Got there and they hooked me up quickly and was on the road. Will use this location from now on.Tim T.
Customer did not leave a comment.Jon H.
Customer did not leave a comment.NATALIE B.
Customer did not leave a comment.ELIZABETH F.
I dropped the rental off and left. The gentleman there said that's all I needed to do. A brief while later, I received my U-Haul confirmation via email. It really doesn't get any easier than that!Edwin C.
Easy and organized processThomas B.
Customer did not leave a comment.Alfred D.
Customer did not leave a comment.Zamira D.
They had a lot of trouble getting my information into their application/web site to process the rental. It seems they run a gas station and store out of that location as well and are not familiar with the tools.matthew L.
Customer did not leave a comment.Denee L.
Customer did not leave a comment.Ernesto j G.
Customer did not leave a comment.ebony B.
Customer did not leave a comment.Jerry A.
Customer did not leave a comment.Edward J.
Excellant service, very friendly and helpfull. I will ALWAYS use him for my rental needs.Eric J.
Customer did not leave a comment.ROBERT B.
The gentleman was extremely nice and honest. He was not out to gouge his customers. As a matter who f fact I drove the van only 9 miles. The van gets 13.9 miles per gallon. He chose not to charge me for gas at all. Man has integrity!Margaret D.
They were very nice and helpful. Thanks for everything you're doing. Great Job.Alanda D.
Customer did not leave a comment.Valerie R.
I was charged for gas that I clearly replaced apparently they do not check the photos because it would have shown that I replaced the gas. And 2 I feel like the clerk should have came out during check out and after and 3 he did not give me my receipt at the store after I ask he stated it would be emailed so I did not even have a disputing chance.Latonya S.
Customer did not leave a comment.Jesse Z.
he was so nice, professional & works with you!Taylor B.
Customer did not leave a comment.Caitlin L.
Rubber hook and chain Keepers were missing on both safety chainsRicardo G.
Customer did not leave a comment.david M.
Customer representative was very helpful. He made sure my UHaul rental experience was pleasant and without issue.Stephen M.
Customer did not leave a comment.Hannah E.
Customer did not leave a comment.alex C.
I didn't due a walk thru on the truck before we left and when I finally opened the truck it was dirty and had a bad odor. Truck acted like it didn't want to drive the transmission was pulling just a very bad experience.davian T.
Customer did not leave a comment.Lynnette P.
Staff was friendly courteous and very helpfulRicardo G.
Customer did not leave a comment.Henry L.
Customer did not leave a comment.ALEXANDER T.
Customer did not leave a comment.Michael C.
Lower the mileage cost per mile !!!Ronnie C.
Owner was super nice and helpful. Taught me a couple cool tricks. Would definitely go back. A+ service.Eric D.