Customer Reviews for Armor Storage Gretna
(U-Haul Neighborhood Dealer)

66 reviews

15122 S 231st St   Gretna, NE 68028
(Just west of Outlet Mall on HWY 6)

(402) 575-9938

Hours

  • Mon–Fri
    9:30 am–4:30 pm
  • Saturday
    9:30 am–12:30 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/8/2022 - 1/26/2023: Closed

Services at this Location:

Contact Us

(402) 575-9938

15122 S 231st St
Gretna, NE 68028
(Just west of Outlet Mall on HWY 6)

Services at this Location:

Hours

  • Mon–Fri
    9:30 am–4:30 pm
  • Saturday
    9:30 am–12:30 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/8/2022 - 1/26/2023: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Noah H. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Nothing at this Location !!!

Richard B. 
Rating:
5.0

Great assistance at facility!

James Y. 
Rating:
5.0

Customer did not leave a comment.

Margaret H. 
Rating:
5.0

Customer did not leave a comment.

Trisha B. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
5.0

Nothing comes to mind. Facility was very clean, there was no debris in lots or among the storage units. Front desk man was super helpful and accomadating.

Zachary B. 
Rating:
5.0

Nothing as far as I'm concerned. Roger was very helpful, friendly, knowledgeable and professional. Went without a hitch.

Chuck G. 
Rating:
5.0

Second time I've rented from here. I've always had great customer service!

TERRI C. 
Rating:
5.0

Customer did not leave a comment.

Jordan V. 
Rating:
5.0

Customer did not leave a comment.

Jordan V. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN T. 
Rating:
5.0

Customer did not leave a comment.

derek F. 
Rating:
5.0

Customer did not leave a comment.

DONALD D. 
Rating:
4.0

My mileage charge was $1.19 per mile. I had no idea it was that high. The last time I rented a uhaul it was at least half that price. Next time I will shop around before renting uhaul. Very disappointed with this high charge to my rental.

KURT S. 
Rating:
5.0

Roger was INCREDIBLY kind, helpful and knowledgeable. We were very impressed with his help, his kindness and assistance for us. He is a great testimony to your facility!!,

JANE M. 
Rating:
1.0

Customer did not leave a comment.

Nick G. 
Rating:
4.0

Customer did not leave a comment.

PAT K. 
Rating:
5.0

Customer did not leave a comment.

PETE G. 
Rating:
5.0

Just keep up the Exceptional Service !!!!

RICHARD B. 
Rating:
1.0

They were supposed to be open but weren't. I spent over an hour trying to get ahold of someone to let me know where to park that big truck and how to download an app. My phone went dead and had to be recharged. It was so much different from Cheyenne.

VALERIE S. 
Rating:
5.0

Customer did not leave a comment.

CASEY P. 
Rating:
4.0

Customer did not leave a comment.

TRAVIS R. 
Rating:
5.0

Customer did not leave a comment.

BROCK B. 
Rating:
3.0

Make sure gas gauge is properly reported at beginning of rental

KEVIN L. 
Rating:
5.0

Customer did not leave a comment.

Travis R. 
Rating:
5.0

Honestly wouldn't need to improve a single thing. This place is fantastic and Rodger is polite as well as being amazing help.

TIMOTHY M. 
Rating:
5.0

Everything was quick and easy, couldn't have asked for better

TROY W P. 
Rating:
4.0

Customer did not leave a comment.

Matthew R. 
Rating:
5.0

Roger was great to work with. He's a man of his word and provided a good experience.

Gabriel W. 
Rating:
5.0

Roger is a great help to anyone looking for a trailer. His location was well kept and provided anything needed for a move or even packing. He was very responsive and able to answer questions when asked. I will return again the next time I need something to help with a haul.

John P. 
Rating:
5.0

Not a thing.

ADAM W. 
Rating:
5.0

Roger was the best!

Gregory E. 
Rating:
5.0

Best customer service!

Nick C. 
Rating:
5.0

Customer did not leave a comment.

KENT J. 
Rating:
2.0

Having the gas tank full or closer to full when someone is using a truck to drive 600 miles instead of having 100 miles until empty. I also was not informed that my time and location were going to be changed until I got a phone call the night before I was moving when I made a reservation 3 weeks before. Not to mention they made my reservation for 4 days when I only needed the truck for 2 and refused to give me any discount on the price for turning in early even though they claimed they were struggling to get trucks out to people. Would not recommend using U-Haul after this experience.

Casey B. 
Rating:
5.0

Customer did not leave a comment.

minna P. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Roger was friendly and helpful. We had a great rental experience.

KENNETH C. 
Rating:
5.0

Customer did not leave a comment.

GARRETT H. 
Rating:
5.0

Customer service was amazing!

JORDAN S. 
Rating:
5.0

Rodger was awesome! Very nice! Professional! And Super helpful!

Roger E. 
Rating:
5.0

Customer did not leave a comment.

Kelley M. 
Rating:
4.0

Perhaps the man behind the counter could be less assuming on a woman's capabilities in using trailers. The exact comment being: "You might have to unhook the trailer by yourself. You'll have to have your husband do that for you."

ALYSSA S. 
Rating:
5.0

Everything went well but would of enjoyed having a spare tire for the trailer I rented, would of enjoyed that peace of mind.

DONRAY W. 
Rating:
4.0

Customer did not leave a comment.

KAREN E. 
Rating:
5.0

Don't need to improve anything Roger is fantastic and very friendly and very nice to work with. Will definitely rent from this location again in the future if need be!

John H. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Roger was a great help. An awesome ambassador for u-haul! Will be back.

JON C. 
Rating:
5.0

Great experience and I will definitely use this location going forward. I had been using the Millard location and after the lecture I got the last time, I don't plan to return...this location was a breath of fresh air!

KENT J. 
Rating:
5.0

Roger -- does a great job from start to finish !

Jeffrey A. 
Rating:
5.0

Great customer service.

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

Adam T. 
Rating:
5.0

The individual I worked with was professional and helpful. The truck was great for the trip of 400 miles, in a snow storm!

TIMOTHY N. 
Rating:
5.0

Roger was very friendly and professional. He is a real star for your company.

Ned B. 
Rating:
5.0

Customer did not leave a comment.

SHERI C. 
Rating:
5.0

Customer did not leave a comment.

BRANDON D. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Roger is awesome! He handled everything perfectly and is truly one of the most service oriented people I've every met.

Steve H. 
Rating:
5.0

Customer did not leave a comment.

Terrance C. 
Rating:
5.0

Customer did not leave a comment.

Andrew N. 
Rating:
4.0

Customer did not leave a comment.

Andrew R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM A. 
Rating:
5.0

Customer did not leave a comment.

Trevor H. 
No reviews have been submitted for this location.

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