Customer did not leave a comment.KENT J.
Customer Reviews for Armor Storage Gretna
(U-Haul Neighborhood Dealer)
Gretna, NE 68028
(Just west of Outlet Mall on HWY 6)
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 1 pm
- Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Having the gas tank full or closer to full when someone is using a truck to drive 600 miles instead of having 100 miles until empty. I also was not informed that my time and location were going to be changed until I got a phone call the night before I was moving when I made a reservation 3 weeks before. Not to mention they made my reservation for 4 days when I only needed the truck for 2 and refused to give me any discount on the price for turning in early even though they claimed they were struggling to get trucks out to people. Would not recommend using U-Haul after this experience.Casey B.
Customer did not leave a comment.minna P.
Customer did not leave a comment.Thomas G.
Roger was friendly and helpful. We had a great rental experience.KENNETH C.
Customer did not leave a comment.Tom M. | Overall Experience
Customer did not leave a comment.GARRETT H.
Customer service was amazing!JORDAN S.
Rodger was awesome! Very nice! Professional! And Super helpful!Roger E.
Customer did not leave a comment.Kelley M.
We rented up to 4 units between myself and our son for well over a year. During that time I had to move out of two units into other ones because they kept getting water in them. I complained about this multiple times but you could never seem to get the situation fixed. Then this spring after the big snow storm, I went out to get something and one unit was full of water and ice. It ruined one bedroom set and got many things wet. Again I moved to another unit. I asked for some sort of compensation or rent relief but nothing happened. My son and I secured storage at another facility and moved everything out. We would have continued to rent for at least one more year if not two. A lady called a couple weeks ago and said she would look into the issue and promised me she'd get back the following week. Never heard from her again so decided to leave.Craig H. | Overall Experience
Perhaps the man behind the counter could be less assuming on a woman's capabilities in using trailers. The exact comment being: "You might have to unhook the trailer by yourself. You'll have to have your husband do that for you."ALYSSA S.
Everything went well but would of enjoyed having a spare tire for the trailer I rented, would of enjoyed that peace of mind.DONRAY W.
Thank you so much. Be looking forward to seeing you in the fall.roger w. | Overall Experience
Customer did not leave a comment.KAREN E.
Don't need to improve anything Roger is fantastic and very friendly and very nice to work with. Will definitely rent from this location again in the future if need be!John H.
I moved everything out on Easter Sunday, April 4th because somehow water got into the unit and anything sitting on the floor was water damaged. My “rent” for April was due on April 4th. I prepaid March 24th thinking I would be in the unit well into April. When I asked for a refund for April I was told “we don’t do refunds” !!! Also they advertised one month rent free and I never received a “free” month. Total scam and very disappointed.Richard P. | Overall Experience
Customer did not leave a comment.Matthew B.
Roger was a great help. An awesome ambassador for u-haul! Will be back.JON C.
Great experience and I will definitely use this location going forward. I had been using the Millard location and after the lecture I got the last time, I don't plan to return...this location was a breath of fresh air!KENT J.
They do not prorate your storage unit When moving out like the previous company who owned it did.Justin H. | Overall Experience
Roger -- does a great job from start to finish !Jeffrey A.
Great customer service.CHRISTOPHER M.
Customer did not leave a comment.Adam T.
The individual I worked with was professional and helpful. The truck was great for the trip of 400 miles, in a snow storm!TIMOTHY N.
Roger was very friendly and professional. He is a real star for your company.Ned B.
Customer did not leave a comment.SHERI C.
Customer did not leave a comment.BRANDON D.
Roger was always great to work with— very professional, courteous, and helpful with any concern. He is a real plus for your company!!Ned B. | Overall Experience
Rodger provided exceptional service and was extremely courteous.Philip S. | Overall Experience
Customer did not leave a comment.Jeffrey S.
Roger is awesome! He handled everything perfectly and is truly one of the most service oriented people I've every met.Steve H.
Customer did not leave a comment.Terrance C.
Customer did not leave a comment.Andrew N.
Customer did not leave a comment.Andrew R.
Customer did not leave a comment.WILLIAM A.
Customer did not leave a comment.Trevor H.
From the first phone cal to signing the papers was a very pleasurable and professional experience. Facility is very clean inside and out. Highly recommend this facility.Jeff B. | Reservation