Customer Reviews for Armor Storage Gretna
(U-Haul Neighborhood Dealer)

81 reviews

15122 S 231st St   Gretna, NE 68028
(Just west of Outlet Mall on HWY 6)

(402) 575-9938

Location Hours

  • Mon-Fri: 9:30 am - 4:30 pm
  • Sat: 9:30 am - 12:30 pm
  • Sun: Closed
Special Operating Hours
  • 8/16/2022 - 8/31/2022: Closed

Services at this Location:

Contact Us

(402) 575-9938

15122 S 231st St
Gretna, NE 68028
(Just west of Outlet Mall on HWY 6)

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 4:30 pm
  • Sat: 9:30 am - 12:30 pm
  • Sun: Closed
Special Operating Hours
  • 8/16/2022 - 8/31/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very easy move in and move out was easy as well. Facility is very well maintained and the gate access worked every time.

Tommy H.  |  Overall Experience 
Rating:
5.0

Roger was a great help and one hard and constantly working individual!

john w.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Noah H. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Nothing at this Location !!!

Richard B. 
Rating:
5.0

Great assistance at facility!

James Y. 
Rating:
5.0

Customer did not leave a comment.

Margaret H. 
Rating:
5.0

Customer did not leave a comment.

Trisha B. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
5.0

Nothing comes to mind. Facility was very clean, there was no debris in lots or among the storage units. Front desk man was super helpful and accomadating.

Zachary B. 
Rating:
5.0

Nothing as far as I'm concerned. Roger was very helpful, friendly, knowledgeable and professional. Went without a hitch.

Chuck G. 
Rating:
5.0

Second time I've rented from here. I've always had great customer service!

TERRI C. 
Rating:
5.0

Customer did not leave a comment.

Jordan V. 
Rating:
5.0

Customer did not leave a comment.

Jordan V. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN T. 
Rating:
5.0

Customer did not leave a comment.

derek F. 
Rating:
5.0

Customer did not leave a comment.

Adam A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONALD D. 
Rating:
5.0

Friendly, professional management. Very clean… still quite new, in fact. Wide driveway and plenty of room between storage buildings make for easy loading/unloading.

THERESE M.  |  Overall Experience 
Rating:
4.0

My mileage charge was $1.19 per mile. I had no idea it was that high. The last time I rented a uhaul it was at least half that price. Next time I will shop around before renting uhaul. Very disappointed with this high charge to my rental.

KURT S. 
Rating:
5.0

Customer did not leave a comment.

William N.  |  Overall Experience 
Rating:
5.0

Roger was INCREDIBLY kind, helpful and knowledgeable. We were very impressed with his help, his kindness and assistance for us. He is a great testimony to your facility!!,

JANE M. 
Rating:
1.0

Customer did not leave a comment.

Nick G. 
Rating:
4.0

Customer did not leave a comment.

PAT K. 
Rating:
5.0

Customer did not leave a comment.

PETE G. 
Rating:
5.0

Just keep up the Exceptional Service !!!!

RICHARD B. 
Rating:
1.0

They were supposed to be open but weren't. I spent over an hour trying to get ahold of someone to let me know where to park that big truck and how to download an app. My phone went dead and had to be recharged. It was so much different from Cheyenne.

VALERIE S. 
Rating:
5.0

Customer did not leave a comment.

CASEY P. 
Rating:
4.0

Customer did not leave a comment.

TRAVIS R. 
Rating:
5.0

Customer did not leave a comment.

BROCK B. 
Rating:
3.0

Make sure gas gauge is properly reported at beginning of rental

KEVIN L. 
Rating:
5.0

My unit flooded everytime it rained. Ruined half of our possessions. When I told the guy that runs the place he essentially shrugged his shoulders and said that's why you have insurance on your unit. Will never ever recommend this place to anyone.

Andrew E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Travis R. 
Rating:
5.0

Honestly wouldn't need to improve a single thing. This place is fantastic and Rodger is polite as well as being amazing help.

TIMOTHY M. 
Rating:
5.0

Everything was quick and easy, couldn't have asked for better

TROY W P. 
Rating:
4.0

Customer did not leave a comment.

Matthew R. 
Rating:
5.0

Roger was great to work with. He's a man of his word and provided a good experience.

Gabriel W. 
Rating:
5.0

Roger is a great help to anyone looking for a trailer. His location was well kept and provided anything needed for a move or even packing. He was very responsive and able to answer questions when asked. I will return again the next time I need something to help with a haul.

John P. 
Rating:
5.0

Rodger is great! He is your best asset at Armor Storage Gretna. The facility is clean and neat and the location is perfect. I have and will continue to recommend your storage unit. Thank you. Jodi Messerole

Jodi M.  |  Overall Experience 
Rating:
5.0

Not a thing.

ADAM W. 
Rating:
5.0

Roger was the best!

Gregory E. 
Rating:
5.0

Best customer service!

Nick C. 
Rating:
5.0

Customer did not leave a comment.

KENT J. 
Rating:
2.0

Having the gas tank full or closer to full when someone is using a truck to drive 600 miles instead of having 100 miles until empty. I also was not informed that my time and location were going to be changed until I got a phone call the night before I was moving when I made a reservation 3 weeks before. Not to mention they made my reservation for 4 days when I only needed the truck for 2 and refused to give me any discount on the price for turning in early even though they claimed they were struggling to get trucks out to people. Would not recommend using U-Haul after this experience.

Casey B. 
Rating:
5.0

Customer did not leave a comment.

minna P. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Roger was friendly and helpful. We had a great rental experience.

KENNETH C. 
Rating:
5.0

Customer did not leave a comment.

Tom M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GARRETT H. 
Rating:
5.0

Customer service was amazing!

JORDAN S. 
Rating:
5.0

Rodger was awesome! Very nice! Professional! And Super helpful!

Roger E. 
Rating:
5.0

Customer did not leave a comment.

Kelley M. 
Rating:
5.0

We rented up to 4 units between myself and our son for well over a year. During that time I had to move out of two units into other ones because they kept getting water in them. I complained about this multiple times but you could never seem to get the situation fixed. Then this spring after the big snow storm, I went out to get something and one unit was full of water and ice. It ruined one bedroom set and got many things wet. Again I moved to another unit. I asked for some sort of compensation or rent relief but nothing happened. My son and I secured storage at another facility and moved everything out. We would have continued to rent for at least one more year if not two. A lady called a couple weeks ago and said she would look into the issue and promised me she'd get back the following week. Never heard from her again so decided to leave.

Craig H.  |  Overall Experience 
Rating:
4.0

Perhaps the man behind the counter could be less assuming on a woman's capabilities in using trailers. The exact comment being: "You might have to unhook the trailer by yourself. You'll have to have your husband do that for you."

ALYSSA S. 
Rating:
5.0

Everything went well but would of enjoyed having a spare tire for the trailer I rented, would of enjoyed that peace of mind.

DONRAY W. 
Rating:
5.0

Thank you so much. Be looking forward to seeing you in the fall.

roger w.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KAREN E. 
Rating:
5.0

Don't need to improve anything Roger is fantastic and very friendly and very nice to work with. Will definitely rent from this location again in the future if need be!

John H. 
Rating:
5.0

I moved everything out on Easter Sunday, April 4th because somehow water got into the unit and anything sitting on the floor was water damaged. My “rent” for April was due on April 4th. I prepaid March 24th thinking I would be in the unit well into April. When I asked for a refund for April I was told “we don’t do refunds” !!! Also they advertised one month rent free and I never received a “free” month. Total scam and very disappointed.

Richard P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Roger was a great help. An awesome ambassador for u-haul! Will be back.

JON C. 
Rating:
5.0

Great experience and I will definitely use this location going forward. I had been using the Millard location and after the lecture I got the last time, I don't plan to return...this location was a breath of fresh air!

KENT J. 
Rating:
5.0

They do not prorate your storage unit When moving out like the previous company who owned it did.

Justin H.  |  Overall Experience 
Rating:
5.0

Roger -- does a great job from start to finish !

Jeffrey A. 
Rating:
5.0

Great customer service.

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

Adam T. 
Rating:
5.0

The individual I worked with was professional and helpful. The truck was great for the trip of 400 miles, in a snow storm!

TIMOTHY N. 
Rating:
5.0

Roger was very friendly and professional. He is a real star for your company.

Ned B. 
Rating:
5.0

Customer did not leave a comment.

SHERI C. 
Rating:
5.0

Customer did not leave a comment.

BRANDON D. 
Rating:
5.0

Roger was always great to work with— very professional, courteous, and helpful with any concern. He is a real plus for your company!!

Ned B.  |  Overall Experience 
Rating:
5.0

Rodger provided exceptional service and was extremely courteous.

Philip S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Roger is awesome! He handled everything perfectly and is truly one of the most service oriented people I've every met.

Steve H. 
Rating:
5.0

Customer did not leave a comment.

Terrance C. 
Rating:
5.0

Customer did not leave a comment.

Andrew N. 
Rating:
4.0

Customer did not leave a comment.

Andrew R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM A. 
Rating:
5.0

Customer did not leave a comment.

Trevor H. 
No reviews have been submitted for this location.

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