Customer Reviews for Atlantic Products
(U-Haul Neighborhood Dealer)

1,526 reviews

1100 Loring Ave   East New York, NY 11208
(Essex And Liberty)

Location Hours

  • Mon-Sun: 8 am - 4 pm
Special Operating Hours
  • 12/25/2021: Closed

Services at this Location:

Contact Us

1100 Loring Ave
East New York, NY 11208
(Essex And Liberty)

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 4 pm
Special Operating Hours
  • 12/25/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Todo estaba bien no hay queja, muchas gracias por sus servicios

JOSE A. 
Rating:
5.0

I was very satisfied with the staff, and the vehicle and the service was wondrrful and so very appreciated. I would definitely tent from tjem again.

VERONICA B. 
Rating:
5.0

Customer did not leave a comment.

JOSE C. 
Rating:
5.0

Nothing

Ronald S. 
Rating:
5.0

Customer did not leave a comment.

Maria B. 
Rating:
5.0

Passenger side mirror has to be fixed. Im

DAVIDALEJANDRO G. 
Rating:
5.0

Smooth process

ROOPESH R. 
Rating:
5.0

Customer did not leave a comment.

NIKKOLE L. 
Rating:
5.0

Excellent staff

NOELSERAFIN P. 
Rating:
5.0

Customer did not leave a comment.

KENGELICAMARY S. 
Rating:
5.0

Very good

BRESTONBRAYAN R. 
Rating:
5.0

Excellent customer service at that location

Ronald S. 
Rating:
3.0

Customer did not leave a comment.

DAVIDJAVIER U. 
Rating:
2.0

The van they gave me I don't know how can I express myself of how disgusting & nasty that van was. it was horrible 🤮🤢 and i have videos just in case any body want to see it

LUISRAFAEL D. 
Rating:
1.0

It's really bed service not a propesonal employer

Shirajul S. 
Rating:
5.0

I'm satisfied with the service

ROSA C. 
Rating:
1.0

Everything

JERMINK R L. 
Rating:
5.0

Nothing everything was good

MARTIN M. 
Rating:
5.0

Customer did not leave a comment.

PRISCILLA R. 
Rating:
5.0

Customer did not leave a comment.

EMRAN H. 
Rating:
1.0

Your app is terrible, makes the customer do all the work and did not work when we attempted to return, and it gave no alternative solution. Sat on hold for 15 minutes trying to get someone. Also the van only had 1/4 of a tank of gas, I left it with 1/2 a tank and you charge me 54 dollars to fill it up, even though I returned it with double the gas I got with it. Will not use again.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

I think the people that work at this location for the service provided me thank you again

Elaine S. 
Rating:
4.0

Customer did not leave a comment.

JAMEL B. 
Rating:
1.0

Bad customer service Only the guy in the yard was of any help

Derrick P. 
Rating:
1.0

Charged me for 3 gallons if gas but drove only 6 miles. How is that possible.

ALANWAYNE S. 
Rating:
1.0

Truck smelled and then they ripped me off for 3 gallons of gas when I drove 6 miles in the truck. What a scam.

ALANWAYNE S. 
Rating:
4.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

nothing to complain about staff is professional , treat customers with respect .

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

DAWNV F. 
Rating:
1.0

I would not recommend this place not even for an animal to go to. Horrible and dishonest is an understatement. And don't let me touch on the rude Spanish guy. My God

LATOYANYASHA C. 
Rating:
4.0

A picture of the location would have been helpful, was a little bit challenging to find.

COURTNEY T. 
Rating:
5.0

Customer did not leave a comment.

JAYDEANHAYDEE R. 
Rating:
5.0

Customer did not leave a comment.

ABENAKYEREWAA D. 
Rating:
5.0

Customer did not leave a comment.

Mark J. 
Rating:
5.0

Don't need any improvement customer service was great and met my needs.

Barbara L. 
Rating:
5.0

This was my first experience with this location and it was a great one. Yolanda the representative was amazing and very professional.

JOSEPHC T. 
Rating:
5.0

Very friendly and courteous professional staff

RONALD S. 
Rating:
3.0

I let you know if you give me credit for cleaning the truck.

FREDDY C. 
Rating:
3.0

Customer did not leave a comment.

IASIAE R. 
Rating:
5.0

Customer did not leave a comment.

SOLOMON A. 
Rating:
5.0

Customer did not leave a comment.

MOUSTAPHA D. 
Rating:
1.0

I do not recommend this place because in the first place they have very poor customer service, and in the second place they left the vehicle open and when I went to pick it up there was a homeless man sleeping inside the vehicle and I had to wake him up and he left a strong smell inside the vehicle.

Vanessa D. 
Rating:
1.0

I was supposed to receive a 9ft cargo van and I received a 7ft van. I do have pictures for proof. I was not even told that they would be switching the van to something smaller which subsequently led to me taking more trips than needed. Also, the van that was given had a foul stench and I was given air freshener from the woman at the counter however, the odor never left and made this experience terrible. The woman who helped me was late, serviced me during my reservation so I started later than I was supposed to. The woman had an attitude and I feel like she gave me that disgusting van.

Takima S. 
Rating:
5.0

Customer did not leave a comment.

IMRAN U. 
Rating:
3.0

Better parking access.

Umar I. 
Rating:
5.0

professional yet friendly staff

FAZAD K. 
Rating:
3.0

Customer did not leave a comment.

LISAA T. 
Rating:
5.0

Customer did not leave a comment.

GREGORYANTHONY H N. 
Rating:
5.0

Times of availability is one of the best snd customer service is great

Michelle A. 
Rating:
4.0

just keep up with the good work

Geraldine G. 
Rating:
5.0

Customer did not leave a comment.

DEIRDRAD S. 
Rating:
2.0

Clean the trucks! My truck had some kind of foul smelling grease spilled all over the inside. It wasn't seen until my belongings stayed to get loaded and my crew was sliding and slipping while trying to walk. It was disgusting. Please do better

Jonathan P. 
Rating:
5.0

Customer did not leave a comment.

Renee S. 
Rating:
3.0

Customer did not leave a comment.

Chevon S. 
Rating:
5.0

From my experience you are doing a great job I can't think of anything negative to say. Just keep up the good work.

GEORGIA W. 
Rating:
2.0

Customer did not leave a comment.

Prince O. 
Rating:
5.0

Customer did not leave a comment.

RICHARDJOSE R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN N. 
Rating:
5.0

Customer did not leave a comment.

ADOLFO D. 
Rating:
5.0

Customer did not leave a comment.

Fauna T. 
Rating:
5.0

Customer did not leave a comment.

SOLOMON A. 
Rating:
5.0

Nothing representative very friendly and helpful

FAZAD K. 
Rating:
5.0

Please make sure that the vehicles are serviced properly. So that there be no overheating while AC is in use.

George C. 
Rating:
5.0

Inspect the vehicle with the customer before and after they return it.

TIMOTHYAUDAIN B. 
Rating:
5.0

nothing very nice and pleasant and professional staff , always a pleasure to rent from that location.

FAZAD K. 
Rating:
1.0

The truck was over heating, my trip was only 34.3 miles round trip and I was charged for 53 miles, the truck wheel alignment was all over and they charged me for 2 days and I only had the truck for 6hrs I had to call them to rectify that. I'll be calling the BBB because I should have to pay the price for a technical malfunction with your truck.

ANDRE S. 
Rating:
5.0

Customer did not leave a comment.

deyla S. 
Rating:
5.0

Customer did not leave a comment.

MISSHOND M. 
Rating:
4.0

Customer did not leave a comment.

JOSE S. 
Rating:
5.0

.. Keep up the great work.

MORRISP G. 
Rating:
5.0

Excellent personal and service

LUIS D. 
Rating:
5.0

Customer did not leave a comment.

SAMUELOSIRIS E. 
Rating:
5.0

Great!

RAMONJ M. 
Rating:
5.0

Customer did not leave a comment.

Jay D. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND K. 
Rating:
5.0

Customer did not leave a comment.

AKEEM K. 
Rating:
5.0

Customer did not leave a comment.

JUAN F. 
Rating:
5.0

Nothing had a great moving Experience

BIANCA T. 
Rating:
5.0

I need bigger truck next time. The receptionist was very cordial and professional.

SOLOMONADEPITAN A. 
Rating:
3.0

Get more dollies n equipment but overall very nice customer service from everyone

JENNIFER D. 
Rating:
4.0

Customer did not leave a comment.

JAMAL S. 
Rating:
5.0

Customer did not leave a comment.

DORLINJOSE L. 
Rating:
5.0

Customer did not leave a comment.

JAHED A. 
Rating:
4.0

Customer did not leave a comment.

Jorge R. 
Rating:
5.0

Customer did not leave a comment.

Rafael F. 
Rating:
5.0

Staff was very helpful and friendly. I have rented from other uhaul locations in the past put never had such a pleasant visit this one. Thank you and keep up the great work.

DAVID T. 
Rating:
5.0

The vehicle we had while fine cosmetically, appeared to have transmission issues and a tire issue that caused the vehicle to veer to the left.

Gabriel M. 
Rating:
5.0

Customer did not leave a comment.

ERROL G. 
Rating:
5.0

Customer did not leave a comment.

HAROLDSTEVE B. 
Rating:
5.0

Customer did not leave a comment.

YOLANDAK M. 
Rating:
5.0

The interior of the van (driver compartment) was very dirty . Before returning the van, I sprayed and wiped down the dash area.

MITCHELL J. 
Rating:
5.0

Customer did not leave a comment.

DORLIN L. 
Rating:
5.0

Customer did not leave a comment.

MICHAELW R. 
Rating:
5.0

Customer did not leave a comment.

LISETTEORTIZ C. 
Rating:
5.0

Customer did not leave a comment.

PAUL P. 
Rating:
5.0

Thank you again

FRANCISCO R. 
Rating:
5.0

Great service

SAMUEL P. 
Rating:
3.0

Customer did not leave a comment.

SHAWNDELLWILFRED S. 
Rating:
4.0

U-Haul was very nice at taking care of my other reservation...so I could use their location.

DENNIS C. 
No reviews have been submitted for this location.

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