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Mario M
Customer Reviews for Atlantic Products
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Realmente muy sorprendido e rentado unidades ya por varios años y está locación en especial amerita señalarlo por su exelente servicio y trato muy eficiente eh imparcial cabe mencionar a una empleada esepcioal llamada Ana que siempre está pendiente de facilitar opciones a la hora de nuestras necesidades como cliente
ALLANEDGARDO SAna es una mujer muy amable y q hace un buen trabajo tiene buen desempeño y es muy amable y respetuosa tiene buenas secretarias
Stalin SNothing
MARK GI was able to reserve a week before yet upon arriving with the gate closed in 20 degree weather I was told by the lot attendant that the office didn’t open until 8AM. I’m not sure why U-Haul allowed me to reserve for a time that wasn’t available. Upon opening I was then made to wait another 30 mins because the truck I reserved hadn’t been returned. It cost me money and time as my movers were already ready and waiting. The location staff was rude. They had a large kennel in the space with a dog that filled the space with urine smell. I was freezing and was told oh well here’s the 1800 number. Never again will I use U-Haul if business is conducted like this.
Kimberly Lnothing
RONALD SEasy smooth experience
SHANEQUA MExcelente service
JOSEM OIf their is a refund as fast as you withdraw it deposit it bask as fast as you withdrew it that is what you can do better.
ANTRINNINE PFound crack containers in the truck this is the 2nd time I have photos to show to cause this is crazy I was moving my kids stuff around and then for me to see that isn’t right
William LIt was really easy. No hassle.. excellent service..
Kevin Babsolutely nothing customer service at this location is excellent
RONALD SFor a customer to use your service to travel to another state..what sense does it make to have a person bring the van or truck back instead of leaving it at the nearest uhual..then want to charge for the extra mileage smh very disappointing
Cameron HTatiana and Ana are the best Uhaul customer service representatives out there!
Maurice LThe staff is the best they are always on point
SHAHEEMM Cnothing
RONALD Sabsolute nothing exceptional customer service at this location.
RONALD SExcelente jobs
JOSEM Onothing
RONALD SAna helped me a lot during the process, she was very helpful and made the process smooth.
Mohammad IExcelent Ana thanks you
JOSEM OWas not prepared
CHRISTOPHER Bexceptional customer service .
RONALD SNone
Paul WThe Loring Avenue location is the best in Brooklyn
Jose GLovely people ❤️❤️
md aexcellent customer services.
RONALD SExcelent. Service thank you ana
JOSEM OThe best
RAMONJ Mexceptional customer service.
RONALD SThank you. Excellent service Ana
JOSEM OI force no smoking in vehicles since the last two vans I needed to rent had smoke smell in them. The second thing is to keep up with the maintenance with the vehicles, since the van I just rented had a steering wheel alignment issue (steering wheel wasn’t centered properly), and the rear tire was low in air.
Yosimar GEl personal es muy eficiente
Stalin Sgreat customer service especially from ana.
RONALD SEverything was explained, the check out and check in was super easy and quick.
Selma Sexceptional customer service from Ana at this location.
RONALD Snothing , customer service is exceptional at this location
RONALD SAlways a pleasant experience.
Cassandra CVery nice lady working in front desk.
Shazad HI can't think of 1 thing different that you need to improve.thanks
VIRTINIA YThank you Ana Exelente service
JOSEM OLa joven Ana es muy eficiente y muy dedicada a trabajo muy responsable y respetuosa
Stalin Sprofessional service at this location.
RONALD SVery welcoming and professional. Keep up the great work
Ralph TThe customer service is very professional and friendly from the young Ana, she is very helpful and very dedicated to her work.
Stalin SThe receptionist Anna was super helpful. Will be going back to this place!!!
vin cI still didn't get my receipt or my refund the gas n mileage was practically the same when I returned the vehicle
NAKIYA TThe inside could've been cleaner, hence my rating.
Jason NEverything is excellent
JOSEM OAfter using the equipment and we gave it back im still waiting for my return because i use less miles.
Madelu lContinue providing the excellent service you provided to me. And give the lady at the front desk a raise in salary because she is a great example of professionalism in customer service
Craig JNothing Great customer service, especially from Miss Anna , thank you.
RONALD SEverything was great!
roslyn sFive stars all around! Great staff - very knowledgeable, attentive, and personable.
Anthony CNothing everything is excellent
JOSEM Oexceptional customer service
RONALD SYoung Ana has a very good relationship with her clients and is very attentive and pleasant to her clients.
Stalin SThe only issues were the lockbox it was very hard to open
Shawana MThe staff at the location was very nice so I will recommend anyone to go there
antony s