Customer Reviews for Avery Muffler

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Avery Muffler

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Casey F. on

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Great place for drop off, we plan on renting a truck next week!!

GARY G. on

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Front desk lady was great, trying to be cooperative as owner hovers over her shoulders watching every word typed. Unpleasant office environment. Truck had no coolant resulting in unnecessary stop to address. Windshield wipers frayed which resulted in poor cleaning of windshield during heavy rains experienced---dangerous! I will find an alternative moving source in the future.

Kim G. on

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Great experience. Worth it.

S.M. A. on

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Employees were friendly and courteous during both the pick-up and return of rented equipment. Will trade again with this location.

Joerg L. on

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Again, UHAUL changed drop off location. No call received. Found out when I called in to verify original drop off address. Once again had to drive addtl 85 miles/ 2 1/2 hours. Customer service (UHAUL) not helpful. CS manager "Eric" rude and unprofessional. Paid higher fee for closer location than the one further away. Used UHAUL many times before (4 times in 2016 incl 2 month storage). Will consider other providers in the future. Very unhappy client.

Nancy W. on

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Very knowledgeable people, explained how to work the equipment, easy pick up on equipment and 24 return, will always use rentals from them. Very pleased with my whole rental experience

TOM B. on

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ELAINE FULFER R. on

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Stephen W. on

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Tammie G. on

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Linda S. on

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Very good service!

courtney z. on

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ALVARO V. on

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MATTHEW B. on

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Very helpful staff, easy process!

Cassie A. on

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DAVE K. on

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LINDA S. on

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Overall excellent

rob w. on

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PATRICK W H. on

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BOBBY C. on

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Excellent customer service and equipment was well maintained.

Tom S. on

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Great on helping fast. No waiting. Immediate help hooking up trailer. One trailer tire low on pressure

CODI M. on

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best job !

DAVID CRYE W. on

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Nothing it was perfect

WILLARD G. on

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Customer did not leave a comment.

Don F. on

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It is a muffler shop and not open on Sunday, the day I arrived in town. No one informed me of this. It wasn't clean and inviting because it is a muffler shop! I wouldn't expect anything else.

Kevin H. on

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nothing they are all great in there jobs

Mary S. on

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Avery Uhaul has always treated us good. They are the only one here in Sonora, CA that we would use.

Kristi J. on

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JEFF WEAKLY D. on

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The trailer that we picked up from this location had a broken sliding back door. After we opened the trailer we were unable to close it again.

JIM CHERYL H. on

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Speed up your computers ;)

Leo T. on

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The phrase I I would like to use. Is everything when off without a hitch ! But,The hitch work great too.

timothy d. on

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Dianne G. on

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Laura M. on

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Really appreciated the 24/7 dropoff option.

DAVID R. on

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Alisha was awesome!

ROXANN MICHAEL C. on

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I wasn't impressed with the people who worked there.

Kathrine g. on

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MICHAEL N. on

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Bud R. on

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Nice friendly people . Very helpful

MIKE R. on

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Nice customer service. Truck waiting for me when I arrived. Newer truck with less than 5k miles. Worked like a charm. Very satisfied.

KEN M. on

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Friendly, helpful and informative, I have had good service from Avery muffler/U-Haul.

RICHARD M. on

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Kauty T. on

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teofil g. on

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Christopher W. on

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John D. on

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Tom F. on

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Thanks Cory

Jason P. on

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SUE CASTLEMAN M. on

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PAUL O. on

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1. Put a clear line on the fuel gauge for the customer to refill to with precision. 2. Make sure the cab is clean in the trucks, and that seat belts work properly.

DEEANN M. on

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JOHN H. on

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First rate operation.

LINDEL S. on

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All good experience. Great staff. Thanks for a pleasurable experience.

VANS C. on

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They did a great job very friendly and helpful customer service.

Paul B. on

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You could not have been more accommodating, friendly, and willing to help me problem-solve. Doing business with Avery Muffler U-Haul was a great way to end a hectic year. Thank you. Paul Blaise

WILLIAM K. on

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Doris N. on

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ROXANN T. on

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Everything was great cheapest in town

Catherine M. on

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The staff at Avery Muffler were friendly, accomodating, and efficient. This is the second time I have utilized their uhaul services, and they have been consistently awesome both times!

JOSEPH MELISSA D. on

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Great service super professional ,

greg o. on

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Dropped 15ft. U-Haul box van off early. Saturday night 7:00 pm. Per contract was Sunday 12:00 pm. @ Avery's in Sonora. Left my cell phone in rental . Please advise !!!

Robert J. on

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Sairol M. on

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Bill B. on

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Thought they did a great job, very friendly and helpful. Best Uhaul Experience I have had. Bill

MICHAEL S. on

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My entire experience with the rental of the trailer was very good. I have no negative issues

Richard S. on

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The agent was VERY helpful and knowledgeable. Through her recommendations we changed our plans and saved quite a bit. First class operation.

AURORA MENDOZA C. on

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Excellent customer service and very friendly. Great experience and would use again.

KERRY M. on

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AARON O. on

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Staff was wonderful. Very helpful and courteous!!!

Janis B. on

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They were knowledgeable, fast and friendly service, easy drop off, I would use this place again

John H. on

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Nothing they were very good

Gary P. on

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Customer did not leave a comment.

DORIS H. on

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no commenis

VINCENT B. on

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They were busy and very professional, helpful and went the extra step to ensure great customer service. I will highly recommend them and be back for my next rental.

Russell T. on

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Lawrence R. on

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wash windows inside and out of truck, including outside mirrors. help customer by adjusting mirrors.

Chris D. on

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Very friendly staff. Will continue to work with them in the future.

David N. on

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fix the dirt were you store trailers

Linda G. on

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Customer did not leave a comment.

Elizabeth C. on

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Not Happy because I have set everything up to an easy check in for Affordable Towing in Sonora California instead I received an email not a phone call as requested through my easy checking to go to Aver to go to Avery Muffler in Sonora California once we arrived at Avery Muffler in Sonora California on Industrial Drive the vehicle was not ready nor was the trailer because it had a flat tire which slowed down ar Muffler in Sonora California on Industrial Drive the vehicle was not ready nor was the trailer because it had a flat tire which slowed down our time for movin Muffler in Sonora California on Industrial Drive the vehicle was not ready nor was the trailer because it had a flat tire which slow down our time for moving. Number 2 they charged me an extra $20 then we were quoted. I feel that we should be reimbursed $20 from the quote for the issues that we ha for the issues that we had, and also I feel your $50 guarantee needs to be reimbursed to me as well since nobody called me I didn't receive the text right away and once I figured out where I was supposed to pick up my vehicle and tow truck I had problems. As far as the return to hav as far as the return to Hanford California to Hanford Motorsports I want to say that the manager was awesome helpful I got lost 3 times and he waited outside for us he was cheerful and worry-free and great customer service my hat's off to Hanford Motorsports in Hanford California. Oh and by the way Avery Muffler had me going to Hanford Minnesota I don't know how that happened because I rechecked my easy check-in again not happy with Avery in Sonora California but very very happy with Hanford Motorsports in Hanford California I would highly recommend Hanford motorsports!!! I thank you for your questionnaire. Elizabeth Coelho

Kathy A. on

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Avery was not aware they rented faulty equipment I am sure. I am not sure how they would have been able to evaluate the hitch which was the problem they did hook it up and sold me the ball for it. I do think they did as they could. This is not the pick up place but the company which did not allow for credit despite the fact they took the trailer a day ahead of the return time, and they did not allow for the fright and stress caused by the faulty trailer.

KAREN W. on

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Dale S. on

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Ken H. on

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Storage lot needs surfacing

Wayne C. on

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I called Avery Muffler and reserved a truck. It was advertised at $29.95/day. I told the gal who took my order that I needed to leave asap the next morning. U-Haul then sent me an email allowing me to check-in over the internet. I did. The next morning, she sent me on my way. I had an appointment 2 hours away. Upon returning, I found out my total bill was $201! There was NO indication there was to be so many added costs, none of which were listed on your web site, where you sent me to check in, the night before. What an awesome business plan, get the people to sign in by internet, where there are NO warnings of pending potential future costs, get them in the door and send them on their way. In the past, Avery has done very satisfactory work on my vehicles, but I won't rent from them again. I will not recommend friends and acquaintances to rent from them.

Toni G. on

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This team of people were excellent.

Jeffrey Y. on

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GERALD M. on

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Dusti S. on

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Thank you in my time of crisis...

MICHAEL R. on

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Always helpful and equipment is always is clean and good shape !! Highly recommend !

Jana Evans J. on

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jeanne l. on

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DAVID B. on

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great job!!!

JANA EVANS D. on

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JANA EVANS D. on

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TERRY H. on

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Great Place in My Opinion!

Maryse G. on

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Avery M. on

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Kelly S. on

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Lawrence R. on

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Adjust the outside mirrors for each new driver. A good safety move