Customer did not leave a comment.David K.
Customer Reviews for Aylmer Gas & Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was originally quoted an amount just over $400 plus tax and insurance. We were unable to get reservations for our preferred return ferry time and our returns delayed by about 3 days. When I advised the lending location, I was directed to another rental site. When I checked in, my price almost doubled. This was for the new longer rental period which I paid for. After returning the trailer to the revised location given to me. I was charged an additional $180+ for undisclosed reasons! I will do whatever I can to avoid using Uhaul again!!!!Douglas Y.
good serviceDave P.
Picked up the truck with 3/8 th of a tank of gas, dropped it off with 3/8 th of a tank of gas, then get a bill for over $75 dollars. Had to call Uhaul, on the phone for an hour, to remove the dolly charge and fuel charge. BAD EXPERIENCE.LAWRENCE B.
It was a little bit unorganized. The internet was down so maybe if that wasn't the case things would have gone more smoothly, I'm not sure.JESSANAGRACE M.
System was down when I went to return my vehicle, then I was charged an extra day charge when I returned the vehicle 9days early before my allotted time was to expireBradley P.
The poor staff at this location had very poor training and had no clue how to do anything properly as the had no training from uhaul about how to rent or return the equipment I rented. Looks really bad on uhaul in that manner..... great staff at this aylmer location and feel very sorry for themJOHNANTHONY WILL M.