Excellent people at the Balch Road Shell. However, the truck was a rattle trap. The truck rattled above 50 miles per hour. The cab also leaked when it rained. The truck got horrible mileage. It averaged less than 8 miles per gallon.
John U
Customer Reviews for Balch Rd Shell
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We had a great U-Haul experience renting a 26' truck through the owners of the gas station/convenience store located at 718 Gillespie Road in Madison Alabama. I highly recommend that if anyone who needs to rent a U-Haul truck in the Madison, Alabama area, they call the folks at 718 Gillespie Road and give them a chance to earn your business.
richard kSo when you return the vehicle, you drop it off in a field.
Wade PParking lot was muddy and cab had mud and drink spills that had dried.
Ronny LKnow what your doing.. completely messed up my reservation. Very disappointed.
William HThe truck had no dolly, no blankets. It was a nice ride non the less. I could not pay in cash. And was had to understand the person that was handing out the keys. And reserved the vehicle at one place and being sent to another is not recommended.
Brian CVery unprepared I fully checked in inline and had to redo this process two more times. Very time consuming I wouldn’t recommend picking up From this location
Karter C