Customer Reviews for Bandey Auto Sales
(U-Haul Neighborhood Dealer)

179 reviews

809 7th St N   Cordele, GA 31015

(229) 947-4675

Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(229) 947-4675

809 7th St N
Cordele, GA 31015

Services at this Location:

Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The AC in the truck did not work

John G. 
Rating:
5.0

Excellent customer service! Patrice was very helpful and professional.

charles K. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Great customer service, helpful and friendly.

LATASHA K. 
Rating:
3.0

Customer did not leave a comment.

Sebrina T. 
Rating:
5.0

Wonderful experience, would recommend highly.

Reico H. 
Rating:
5.0

Customer did not leave a comment.

Kelly M. 
Rating:
5.0

The customer service was great.

DONALD H. 
Rating:
5.0

Very quick and precise!! It didn't take long to pick up my U-Haul or drop it off!! Great customer service!!!

VINCENT D. 
Rating:
1.0

You are trying to charge me for fuel that I did not use. I only put 30 mi on the truck and left it with a half a tank of fuel. I haul your truck up here on a car hauler. I only Put 30 mi on the truck. You need to check out your files for where I turned the truck in. You have pictures of the odometer and the fuel when I dropped off the truck.

Ted V. 
Rating:
5.0

Customer did not leave a comment.

Tamia R. 
Rating:
3.0

Customer did not leave a comment.

STEPHANIE C. 
Rating:
5.0

Very nice attention, resolve all requirements in the moment.. I appreciate their help and good service

OSWALDO F. 
Rating:
5.0

The manager was courteous knowledgeable and so very helpful and accommodating to us. Will always use this u-haul location in the future

GROVER S. 
Rating:
3.0

Customer did not leave a comment.

SHETERIA L. 
Rating:
5.0

Customer did not leave a comment.

Russell B. 
Rating:
5.0

please have what customer ask for in place it will help make their move a little more easier!!!!!!

Willie C. 
Rating:
2.0

Customer did not leave a comment.

jeri W. 
Rating:
3.0

They need to open on time. When people rent something, they have things to do. Frustrating when you have to sit and wait for the store to open late.

Charles J. 
Rating:
3.0

Employee was late. Had to call to get her to the office. Truck was dirty and she had to sweep it out. Truck was large enough .that we got everything loaded. The ride was as good as expected I have rented U-haul before and will use again. Thanks

TIMOTHY Q. 
Rating:
5.0

Customer did not leave a comment.

Edward M. 
Rating:
5.0

Keep on keeping on!

Cyrus G. 
Rating:
5.0

Customer did not leave a comment.

Wade B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL I. 
Rating:
4.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
3.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

JAY B. 
Rating:
1.0

Customer did not leave a comment.

Tabatha B. 
Rating:
5.0

Customer did not leave a comment.

Cynthia J. 
Rating:
5.0

Outstanding Customer Service!

JACKIELYN L. 
Rating:
5.0

Customer did not leave a comment.

KIZZY F. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

The young lady that waited on me was very courteous and really professional. The location was closed and not only did she come open the store to assist me but she also assisted a gentleman in Texas that was trying to perform an after hours pickup over the phone while assisting me. Very knowledgeable and understanding young woman. I will be returning to this location for all my rental needs from this point on.

Cynthia J. 
Rating:
5.0

Customer did not leave a comment.

Aaron D. 
Rating:
5.0

Customer did not leave a comment.

STEVEN G. 
Rating:
3.0

Customer did not leave a comment.

STERLING L. 
Rating:
3.0

Customer did not leave a comment.

Katherine B. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA C. 
Rating:
1.0

Dont make the mistake of giving the renter the wrong key.

JAMIE D. 
Rating:
3.0

Customer did not leave a comment.

Matthew C. 
Rating:
4.0

Tell your other locations to be more courteous and helpful the first two I went to was not helpful at all. Finally the last one we when to help us a great deal

Edna B. 
Rating:
3.0

Customer did not leave a comment.

LATASHA K. 
Rating:
3.0

Customer did not leave a comment.

MARK R. 
Rating:
4.0

Customer did not leave a comment.

Joseph M. 
Rating:
3.0

Truck had no ac, also they stated the truck was a one way rental but they truck had only one cup holder and no cruise control! It's a shame that if you rent a in town rental the trucks are newer and way nicer than the ones they give you for long hauls!

Trey M. 
Rating:
1.0

Had multiple reservation issues with the U-Haul Help Desk regarding the location of a 15 Foot Truck. Bandey Auto Sales was suggested. This location was 50 minutes away from my starting point. Upon arrival there was no one at the facility, even though they had an OPEN Sign illuminated. Called the facilities number as listed on their sign on the front door. Left (3) Messages and have not received a call from them to date (4) Days Later... Call U-Haul Help Desk again and was able to finally locate the rental truck. Inspection showed the truck to only be marginally clean in the cab and had a distinct musty smell. The App did not allow me to make these comments. As I opened the Cargo Area Door I was exasperated to find that the Moving Dolly, Furniture Dolly, Equipment Dolly and 24 Moving Blankets were not on the truck as ordered. Had to contact the U-Haul Help Desk yet again to find out what to do about my required Moving Supplies. Help Desk Agent attempted to contact Bandey Auto Sales and did not get a response either. They were finally able to locate all my supplies at AAA Storage in leesburg, GA. They had everything except the Furniture Dolly. By making this additional long distance trip I lost valuable time. To make matters worse, I was charged $61.97 in excess mileage charges when I returned the truck. This is unacceptable in my opinion. I have never had a more frustrating experience with U-Haul than this time. Certainly not what I would have expected. Hopefully someone will read this review and take appropriate actions. My further view of U-Haul will be based on the follow-up actions taken from this Customer Review. Respectfully, Michael D. Walent Sr.

Michael W. 
Rating:
3.0

Customer did not leave a comment.

Rodney K. 
Rating:
1.0

The lady is very rude started not to rent from her

Roderick H. 
Rating:
5.0

Customer did not leave a comment.

Cindy M. 
Rating:
5.0

Like buying Crack in Compton... Easy!

Debra H. 
Rating:
5.0

Customer did not leave a comment.

Huy N. 
Rating:
5.0

Customer did not leave a comment.

paula G. 
Rating:
5.0

Thanks Uhal you made my Vacation possible to spend time with my kids and Grand Daughter

misty J. 
Rating:
1.0

Want go back to that location

bill W. 
Rating:
3.0

Customer did not leave a comment.

Yearlean B. 
Rating:
5.0

Customer did not leave a comment.

Huy N. 
Rating:
5.0

Customer did not leave a comment.

Teresa T. 
Rating:
3.0

It's a dirty old office with a desk and no real equipment to rent out the trucks and trailers. The rep was pleasant, just thought she could do better with better equipment. A customer service rep using her personal cell phone to upload a drivers license is a little scary and unprofessional.

Brandon G. 
Rating:
2.0

The employee was late, could not unlock the front door,could not change my contact phone number.the entire checkout process took 40 minutes, and we were the first of 3 customers.employee said we could not return truck to Ellijay ,rather jasper ga. We called Ellijay on return day and they were expecting our rented truck so we returned to Ellijay as originally scheduled. Return in Ellijay was a breeze.employee in Cordele requires more training!

Robert C. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Nothing the service was great and the check-in person was sweet and did an awesome job.

Teresa H. 
Rating:
5.0

Customer did not leave a comment.

JANET R. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Great Service

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
4.0

Customer did not leave a comment.

Rita B. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
3.0

Location was fine. Your customer service is horrible and needs serious attention

MATTHEW O. 
Rating:
4.0

The auto trailer brakes make for a bit of a rough ride unloaded, I'm not sure what can be done about that

Jonathan B. 
Rating:
5.0

Customer did not leave a comment.

Brandy H. 
Rating:
5.0

Customer did not leave a comment.

TERRY W. 
Rating:
4.0

Customer did not leave a comment.

ira H. 
Rating:
5.0

Customer did not leave a comment.

Virginia S. 
Rating:
5.0

Customer did not leave a comment.

Virginia S. 
Rating:
5.0

Keep up the good work. I like it

sara W. 
Rating:
5.0

Customer did not leave a comment.

Jeff W. 
Rating:
5.0

Cheap and affordable.. Customer service is some of the greatest I have ever dealt with.. Really made our moving experience enjoyable.. I highly recommend uhaul

Rashad M. 
Rating:
1.0

Terrible. Filthy. It was Sunday evening, so no one there, which was ok, since I parked it and unhitched it. I had called the mimber and left msg. I left second msg with my number. Never recvd call confirming the drop off. I took pictures of the trailer, with lic plate, at drop off, after returning it.

THOMAS B. 
Rating:
5.0

The Bandey manager was thoughtful, cooperative and actually helped me exchange a rental car in the city to consolidate my day planning. Top notch personal touch!! Thank you very much!

Timothy G. 
Rating:
1.0

No, dirty office smelling of bad amorous. Awful, didn't even want to sit down!!!

Benjamin M. 
Rating:
3.0

First of all thanks Bandey Auto Sales for helping me out. I originally was supposed to get my trailer from Anchor Holds Bait Shop in Cordele. I show up and nobody there, doors locked. Finally a man came around from the back and I told him I was there to pu a trailer. He said good luck getting one from there today, the owner had a medical emergency the day before and was in Macon Hospital. I told him what about my confirmed rental trailer and he said he didn't know what he could do about it. I had used Brandey before so luckily they had one and was able to help me. No call from UHaul or nothing about any delays or issues with my Confirmed order. Very poor customer service. Bandey is a small place, parking is small but the lady was very nice and helpful so thanks to her I was able to fulfill my obligation to the person I was moving.

Thomas G. 
Rating:
1.0

It was nasty , very poorly ran place.

John G. 
Rating:
2.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Very helpful-very polite, very professional!

Robert W. 
Rating:
4.0

Customer did not leave a comment.

Donna M. 
Rating:
3.0

Customer did not leave a comment.

Kerri W. 
Rating:
5.0

Customer did not leave a comment.

Cekeitha D. 
Rating:
4.0

I've used this location twice and both times the service was great

Trinita M. 
Rating:
4.0

Customer did not leave a comment.

mike W. 
Rating:
5.0

Customer did not leave a comment.

Ashante S. 
Rating:
5.0

Customer did not leave a comment.

HAROLD P. 
Rating:
4.0

Customer did not leave a comment.

Gerald F. 
Rating:
5.0

Customer did not leave a comment.

eric T. 
Rating:
5.0

Customer did not leave a comment.

Sherry H. 
Rating:
3.0

Customer did not leave a comment.

Tamara J. 
Rating:
5.0

Customer did not leave a comment.

Alexis O. 
Rating:
5.0

Customer did not leave a comment.

royzelle B. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
3.0

Parking was tight but very nice and helpful. T

Thomas G. 
No reviews have been submitted for this location.

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