Customer Reviews for B&H Furniture

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of B&H Furniture

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Andrew L.
Rating:

Customer did not leave a comment.

Matthew M.
Rating:

Customer did not leave a comment.

MARYANN S G.
Rating:

Customer did not leave a comment.

Donte H.
Rating:

This was my first time renting U-Haul. I was amazed by the convenience of the mobile pickup! Location was safe to leave my car and conveniently placed

Scott P.
Rating:

Tire on trailer was going bad and trailer shook from 50-55Mph. I notified the drop off location manager. Otherwise worked great.

Giselix M.
Rating:

Customer did not leave a comment.

Dean B.
Rating:

Went well and smooth

Mark K.
Rating:

You people need to work on that app ! it was awful !!! why do you call other people to see why Im rent a truck its like being in 2 nd grade give me a break !!!!!

LYNDA E F.
Rating:

Customer did not leave a comment.

ORLANDO S.
Rating:

Great customer service

Christopher G.
Rating:

Customer did not leave a comment.

LESTER GLENN K.
Rating:

I got charged for Sunday, even though i returned van same day, Saturday

THERESA N E.
Rating:

Lower the cost per mile

Anthony T.
Rating:

Quick easy and convenient service for after hour pick up and drop off.

Robert C.
Rating:

when people set up a registration online from their home, give them better information as to what they should expect at check in and check out. I spent almost an hour in total just going through the process of reserving the van, checking in and checking out. That was frustrating.

Jeff S.
Rating:

Customer did not leave a comment.

Robert C.
Rating:

Mobile App needs a little work; froze up on Check-In

Robert S.
Rating:

Pick up and return were easy via the U-Haul app since the business was closed. But it took a long time for the approval to go through on the app; having to wait 15 minutes before the code was sent in order to get the key out of the lock box.

RYAN S S.
Rating:

Customer did not leave a comment.

Louis J G.
Rating:

Excellent Customer Service!

ANNE MARIE S.
Rating:

Customer did not leave a comment.

JOSEF PAUL Z.
Rating:

Larger trucks on hand would have helped. The largest truck that was guaranteed at this location was 15'. I had to make 2 trips with the 15' truck, but fortunately the distance from point A to point B was only 6 miles. Other than inventory everything was great, staff was friendly, truck was clean and ready to go.

william B.
Rating:

Poor knowledge of product's capability

PHIL G.
Rating:

Customer did not leave a comment.

Michael S.
Rating:

Customer did not leave a comment.

RONALD R.
Rating:

The computer was very slow and thing were changed. May want to think about training the people that rent your equipment so it takes less time for someone to be waiting. Over all the people were very friendly and a joy to work with. Would rent from there again when needed!!

DAVID ARNOLD B.
Rating:

Customer did not leave a comment.

ADAM ALEXANDER P.
Rating:

B&H staff was very helpful.

Donna W.
Rating:

Customer did not leave a comment.

Kurt D.
Rating:

Customer did not leave a comment.

TIMOTHY SCOTT N.
Rating:

Both Pickup and drop off locations were great. The only complaint I have is not with them, it is the fact that both locations were further from my start point and destination than I requested. Here again, this is no knock on either location, they were great. My only complaint is that the system made me travel out of my way. If I have to use Uhaul again I will schedule further in advance and hopefully that part of the experience will be better.

JOSEPH M B.
Rating:

Customer did not leave a comment.

RYAN C S.
Rating:

Customer did not leave a comment.

Charles F.
Rating:

Customer did not leave a comment.

Michael M.
Rating:

Customer did not leave a comment.

SHELLIE S.
Rating:

Very nice people was very happy with there serving ice

John T.
Rating:

Large parking lot where it was easy to return the u haul truck. I was waited on quickly. People were friendly.

WARREN G.
Rating:

Customer did not leave a comment.

James M.
Rating:

Customer did not leave a comment.

JOSEPH FRANK B.
Rating:

Brian and his staff did a great job of making sure our equipment was ready to go. He went out of his way to accomodate our special needs. Hoorah to Navy.

Robin A.
Rating:

Customer did not leave a comment.

JEFFREY B K.
Rating:

Customer did not leave a comment.

ERIC N S.
Rating:

Terrible customer service. Charged me 3 times, overcharged by almost $200 for a local, same day, 26ft. truck. Never checked the truck out and adjusted the overcharge.

RUSSELL L.
Rating:

Gas station across the street. Easy drop off. Better experience on drop off as opposed to pick up.

RUSSELL L.
Rating:

Easy drop off with a gas station across the street.

Derrick W.
Rating:

Easy drop off after midnight. The drop box was clearly marked.

Barbara B.
Rating:

Customer did not leave a comment.

Matthew T.
Rating:

The overall experience was terrible. Uhaul attempted to over charge me again. This seems to be a pattern

LEONARD PAUL K.
Rating:

no location issue but you go to the wall when setting up on line only to find you need to do it all over again at the store? why the double work?

TOM R.
Rating:

Customer service was great. Everybody is friendly. Only concern is the $1.59 per mile charge. I rented a truck from Penske on the following weekend for .79 a mile. That's a big $ savings.

Russ B.
Rating:

Customer did not leave a comment.

JAMES WILLIAM N.
Rating:

Have the correct size trailer for what I ordered. A much larger trailer is heavy and expensive to pull.

Amanda K.
Rating:

Great location - everyone was very friendly and helpful!

MICHAEL F.
Rating:

Provided everything I was looking for

Laurence J.
Rating:

I was told I needed to use express check in but when I arrived at location and called your rep was told it could not be used from that location. Luckily saw someone inside store which was OPEN sand completed teansaction

NANCY ELIZABETH N.
Rating:

Customer did not leave a comment.

BARBARA BONNER K.
Rating:

Amazing customer service! Equipment was clean and ready. I wish other U-Haul people were as efficient B&H.

Leah S.
Rating:

Please stay current with your pick up and drop off locations that are still functioning.

Rashia K.
Rating:

Customer did not leave a comment.

TINA C.
Rating:

Customer did not leave a comment.

Clark C.
Rating:

Nothing.

janessa D.
Rating:

Excellent service .. will go to this location again

Keri G.
Rating:

Easy and convenient!

MICHAEL C H.
Rating:

Customer did not leave a comment.

BRIAN EDWARD C.
Rating:

with reservation and some caveats.

CAROL ANN H.
Rating:

Customer did not leave a comment.

DAVID JOSEPH K.
Rating:

Not only are they great with the rental, I noticed they have outstanding service and pricing on their retail products.

jill F.
Rating:

Customer did not leave a comment.

THOMAS JOSEPH M.
Rating:

Great local company... they make your experience super easy.

Roger H.
Rating:

Customer did not leave a comment.

CHRISTOPHER L.
Rating:

Customer did not leave a comment.

LAURA I.
Rating:

Your online app did not work. We had to wait an hour for the store to open. The service at the store was excellent but I will never opt to pick up without the pickup center being open.

jonathan T.
Rating:

Customer did not leave a comment.

TAYLOR JOSEPH G.
Rating:

The truck kept shutting off on my, had to keep turning it back on at every stop...it was rather annoying.

ROBERT F C.
Rating:

Customer did not leave a comment.

CAROL MARGARET H.
Rating:

Customer did not leave a comment.

PHILIP KENT D.
Rating:

I was informed upon pick-up that U-Haul does not accept personal insurance coverage so that any and all damage would be charged directly to me. This is different then most car rental companies and seems like an unreasonable attempt to coerce customers into paying for coverage that they already have. If this is accurate I find no fault with this location but do believe U-Haul is being unreasonable.

Jason L.
Rating:

Customer did not leave a comment.

BRIAN CHRISTOPHE B.
Rating:

The only criticism would be that you didn't have very many protective mats available for use. Maybe they were all rented out. We were ok because we made two trips, so we could re-use the 12 that we had, but if we could only make one trip, we would not have had enough.

barry N.
Rating:

Customer did not leave a comment.

Terry S.
Rating:

I think it's rather misleading to print "Rent this truck for $19.95" when you're total bill turns out to be a whole lot more after adding taxes and miscellaneous fees.

Catherine K.
Rating:

Customer did not leave a comment.

ROBERT U.
Rating:

Right rear-view mirror couldn't be adjusted at all, the left barely. A safety hazard.

Farhad M.
Rating:

Customer did not leave a comment.

danielle W.
Rating:

Lower price

WILLIS RAY S.
Rating:

Customer did not leave a comment.

FRANKLIN W W.
Rating:

Customer did not leave a comment.

Randy R.
Rating:

Customer did not leave a comment.

JOSEPH K.
Rating:

Continue with your EXCELLENT and OUTSTANDING customer service!!! :-)

STEVEN M G.
Rating:

Arrange for a pickup closer to cityof residence. (ours was 60 miles away) Don't change locations so frequently and give more notice of final pickup location.

PHILIP KENT D.
Rating:

Customer did not leave a comment.

Chris T.
Rating:

Customer did not leave a comment.

LINDA LOUISE B.
Rating:

Customer did not leave a comment.

MICHAEL JULIAN B.
Rating:

Equipment was old. The trailer lights had to be "rigged" in a way that they would work. I only figured this out 500 miles into my 1,000 mile trip. The strap to close was very worn as well. Plus it would be good to note before renting that the tie down locations are only applicable for rope and not bungey cords or ratchet straps.

Bryan O.
Rating:

I rented a car transport. Was sent to back of building to pick up trailer. After hooking to ball I went to plug trailer to my truck for the lights. The plug on the trailer was about 6 inches from the tow ball... would not reach. I went back into store to see if there was some type of extension I needed to plug trailer to truck... I was referred to Auto Zone. If you are renting Uhaul equipment, please have some accessories needed to make the job work.

ERIC L.
Rating:

Customer did not leave a comment.

EDGAR S.
Rating:

I forgot van did not have ezpass , but I went through two ezpass locations without paying. First was Egg Harbour toll on Atlantic City Expressway heading West and the second was Exit 31 of the Northeast Extension of the Pa. Turnpike. The respective tolls are $3.75 and $2.10 total $5,85. All other tolls were paid. What should I do? Please advise. Date for both tolls was 6/17/2018. Email ebstauffer@comcast.net

JOHN JOSEPH S.
Rating:

Customer did not leave a comment.

CLARA ANN H.
Rating:

People who work there are awesome!

Kay B.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top