Reservation was changed less than 24hrs before picking Up to this location. The email and phone confirmation were for my selected location but when I went there they told me it wasn't there. No phone call to even ask if this location was OK for me. Because this location was farther than the original one it caused me to go over mileage and pay more. This location was nice enough however and the mechanic says this happens all the time.William M.
Meineke Car Care
(U-Haul Neighborhood Dealer)
Emmaus, PA 18049
- Tue–Fri8 am–5 pm
- Saturday8:30 am–4 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Emmaus, PA 18049
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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By far the worst experience renting a uhaul this time around. From the rusty lock during self check in not allowing us to retrieve the key to not having the dolly we requested. To additional charge for miles when it was supposed to be unlimited. Horrible experience.Rosemary T.
My friends are too far away I was too far away from this location it was OK but I'm still too far away I have other locations that I could have picked up the vehicles and claimed they were not available for what I needed they gave me a larger truck and cost me more and I was not happy with that issue they told me I would charge me for the same price as a smaller vehicle gave me a bigger one and charged me double that was not fairThomas L.
When we first tried to drop off the uhaul there was no one there and a sign was on the door "out sick." With staffing issues these days I understand the difficulties, but it did provide inconvenience for us. The next day when we went in, there was only one employee for the whole car center/uhaul AND the uhaul website was down so there was nothing he could do to help us. Again, not his fault and he was very nice, but something worth mentioning.Michael B.
Everyone was so helpful. Excellent customer service.Krystina C.