Customer Reviews for Batteries Plus
(U-Haul Neighborhood Dealer)

167 reviews

4025 W New Haven Ave   Melbourne, FL 32904

(321) 574-9610

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 9 am–6 pm
  • Sun: 10 am–5 pm
Special Operating Hours
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(321) 574-9610

4025 W New Haven Ave
Melbourne, FL 32904

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 9 am–6 pm
  • Sun: 10 am–5 pm
Special Operating Hours
  • 5/27/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

The drivers windshield wiper required replacement. I changed it myself prior to my trip. Good thing I did, it drove in a lot of rain.

Grant C 
Rating:
5.0

Not anything. Friendly and helpful employees pro-actively assisting. Great place to do business!

Daniel B 
Rating:
4.0

Customer did not leave a comment.

George S 
Rating:
4.0

Area was difficult to maneuver large vehicle. Tried to use Military discount. Finally gave up after 30+ minute wait on hold with uhall corporate then corporate personnel didn’t know how to apply it. Gave up. Would have been major issue if high $ rental.

garland p 
Rating:
4.0

Customer did not leave a comment.

Richard D 
Rating:
5.0

Easy, good value

Damond H 
Rating:
5.0

Customer did not leave a comment.

Kenneth C 
Rating:
3.0

Highly disappointed with uhaul! You moved my pickup location without telling me. You send it to a location that has zero trucks! Myself and an associate had to call 10 locations before securing one. We were then 2 hours behind schedule of the movers we hired. Uhaul left us highly frustrated and cost me $100s of dollars for additional moving hiring helpers because of the delays. Uhaul means you do everything yourself including finding a truck. The location that actually had a truck was fine and the gentleman was helpful. My frustration is solely towards uhaul.

Alex F 
Rating:
5.0

Customer did not leave a comment.

Joseph H 
Rating:
3.0

The were other locations closer but didn’t have the trailer but the also just dropped off the trailer at this location. Couldn’t understand why they couldn’t drop off one at a closer location to me

Gary K 
Rating:
5.0

good

Bekzod N 
Rating:
5.0

The person who helped me was attentive and helpful.

Jose L 
Rating:
5.0

Customer did not leave a comment.

Grier B 
Rating:
5.0

Customer did not leave a comment.

Sabra R 
Rating:
5.0

Customer did not leave a comment.

JACUELINE S 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G 
Rating:
4.0

Customer did not leave a comment.

Valerie S 
Rating:
5.0

Customer did not leave a comment.

Carl A 
Rating:
4.0

The app kept kicking me back to the same page which was very frustrating, but it was still easier than going into the Uhaul at 438 N Harbor City Blvd, I hope I never have to go back to that location again.

Anthony K 
Rating:
5.0

I can't think of a single thing that you could do to improve your excellent service.

Cynthia M 
Rating:
5.0

Customer did not leave a comment.

Shyamala N 
Rating:
3.0

Customer did not leave a comment.

Kateline Z 
Rating:
5.0

Customer did not leave a comment.

Amanda C 
Rating:
5.0

Customer did not leave a comment.

Michael W 
Rating:
5.0

Great return place

Dennis V 
Rating:
3.0

I would like to give a review for the UHaul at location 438 N Harbor City Blvd, Melbourne, FL 32935. Horrible experience. I've rented several times over the last year and everytime it takes over 30 minutes to get out the door, even when there is a long line the general manager will just chit chat away like no one is waiting. It convinced me to get the app, although, he said that it didn't work all the time. Turns out, it can automatically change my pickup location even after I call the verify the vehicle will be there, ridiculous.

Anthony K 
Rating:
5.0

Customer did not leave a comment.

Greg L 
Rating:
3.0

After paying a rental fee, a mileage charge, and insurance, there should not be any charge for gas. The truck i rented had less that 1/2 of a tank of fuel at time of pickup, when returned i was charged 10.00 extra for gas. I would not recommend UHaul or any other company with a similar business model to anyone. The rental fee and mileage charge is more than enough to cover the cost of gas.

Steven W 
Rating:
5.0

The service is great, don’t change anything.

MELINDA H 
Rating:
4.0

Customer did not leave a comment.

DEANDRA F 
Rating:
5.0

Great experience, had an emergency and needed equipment quickly and the Staff was amazing.

Dupree W 
Rating:
5.0

Customer did not leave a comment.

Eliz G 
Rating:
5.0

Very happy with service

Memet M 
Rating:
4.0

Customer did not leave a comment.

Robert S 
Rating:
5.0

Customer did not leave a comment.

Ricky S 
Rating:
5.0

Customer did not leave a comment.

JUSTIN H 
Rating:
3.0

Customer did not leave a comment.

Emanuel G 
Rating:
5.0

Customer did not leave a comment.

STEPHEN D 
Rating:
5.0

Customer did not leave a comment.

Mayra C 
Rating:
5.0

Customer did not leave a comment.

Jim S 
Rating:
4.0

Customer did not leave a comment.

louis s 
Rating:
5.0

Customer did not leave a comment.

wolfgang b 
Rating:
1.0

After returning the truck with the appropriate amount of gas, I was still charged $54 for a gas charge. I know there was the appropriate amount of gas in there because I literally went to the gas station right before returning it. And when I try to call the location, nobody answers the phone.

Desirae W 
Rating:
3.0

Not sure what is required for employees to verify a vehicle is problem free prior to renting, but the truck had two issues: 1) the windshield trim at the top was sticking out approximately 1 inch from the vehicle. I taped this down prior to my trip to prevent further detachment or wind noise. 2) the heater did not work. Since temperatures recently dropped, it was a cold 600 mile drive. Prior to this, temperatures were warm, so it's possible no one used or felt the need to check the heater function. But the drive was not pleasant; especially in the early am. The inside of the windshield was also very dirty. But that's minor and I cleaned it before my trip.

gary h 
Rating:
5.0

Nothing! The service was wonderful and everything was great! Thank you!!

Sandra D 
Rating:
5.0

The folks in Battery plus were professional and helpful. No issues, prompt attention, and polite. I will be back… Tim Scott

Timothy S 
Rating:
5.0

Very nice people and excellent return

Mace C 
Rating:
5.0

Customer did not leave a comment.

Diana C 
Rating:
5.0

Friendly helpful people at this location great service and smile

Roberto P 
Rating:
5.0

Customer did not leave a comment.

Roberto P 
Rating:
5.0

Customer did not leave a comment.

Stephen S 
Rating:
5.0

always the best service, I'll use every time.

Michael G 
Rating:
5.0

Customer did not leave a comment.

Cade C 
Rating:
5.0

Quick and seamless transaction. Vehicle was clean and ready to roll! Great job. Return was just as easy. I will use them again!

Thomas G 
Rating:
4.0

Customer did not leave a comment.

JARAD R 
Rating:
5.0

Customer did not leave a comment.

Cesar A 
Rating:
5.0

Customer did not leave a comment.

Paul M 
Rating:
5.0

Customer did not leave a comment.

ADONIUS G 
Rating:
5.0

Customer did not leave a comment.

ADONIUS G 
Rating:
5.0

Customer did not leave a comment.

Phillina T 
Rating:
5.0

Responsive young person, clean area, helped parking the trailer.

Melanie C 
Rating:
5.0

Customer did not leave a comment.

DAVID H 
Rating:
5.0

Customer did not leave a comment.

Paul P 
Rating:
5.0

Everything was great!

SELINA J 
Rating:
5.0

Customer did not leave a comment.

William D 
Rating:
5.0

Customer did not leave a comment.

NICk W 
Rating:
5.0

Very professional and friendly staff. Renting was stress free experience. Would definitely recommend!

Jennifer W 
Rating:
1.0

Customer did not leave a comment.

KRISHNA C 
Rating:
3.0

Customer did not leave a comment.

Brandon A 
Rating:
5.0

N/A great experience

Daniel O 
Rating:
5.0

No action required.

EDWIN K 
Rating:
5.0

The gentlemen behind the counter was very helpful and went beyond expectation. He is Awesome Thank you for all of his help. Penny

Katherine L 
Rating:
3.0

The truck smelled like cigarette smoke. The seats were worn as if the leather was creased and almost pulled off the cushion and the truck came with preexisting damage on the bumper. Worst U-haul experience I’ve ever had.

Zach H 
Rating:
3.0

The Uhaul online application had me take about 10 pics of vehicle condition, but wouldn't finish the parking location step due to continued spinning of download

Richard H 
Rating:
5.0

Customer did not leave a comment.

Chris C 
Rating:
5.0

Customer did not leave a comment.

Kenneth K 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
5.0

Customer did not leave a comment.

Maggie H 
Rating:
5.0

Customer did not leave a comment.

Phillina T 
Rating:
5.0

Easy check in

James K 
Rating:
5.0

Easy check in

James K 
Rating:
5.0

Customer did not leave a comment.

Hans S 
Rating:
5.0

Customer did not leave a comment.

grant n 
Rating:
5.0

Customer did not leave a comment.

Matthew A 
Rating:
5.0

There was no PayPal available but otherwise everything great! Guys behind the counter were friendly and helpful and efficient. We needed a uhaul last minute and it was nice that we didn't have to make a reservation and could just walk in and a truck was available! Staff excellent and everything went smoothly which now a days is unfortunately very unusual!! Great business at this location!

DONNIE N 
Rating:
5.0

Customer did not leave a comment.

Justin B 
Rating:
5.0

At the very last minute we needed a rental truck and this location was AWESOME!!!!! Will use again!!!!!

Deborah M 
Rating:
5.0

Doing a grteat job as is.

robert l 
Rating:
3.0

Customer did not leave a comment.

Richard N 
Rating:
5.0

Grea service and convenient location. The gentleman was very helpful and professional.

Richard N 
Rating:
5.0

Great service

Z S 
Rating:
5.0

Employee was very accommodating and helpful!

Dialwon A 
Rating:
5.0

Great service at both locations.

Curtis C 
Rating:
5.0

Customer did not leave a comment.

Charvonte O 
Rating:
5.0

Best customer service.

Katherine J 
Rating:
5.0

Customer did not leave a comment.

Karl H 
Rating:
5.0

The guy that works the Uhaul is really nice guy he fix battery and a lot of stuff.

Jonathan P 
Rating:
5.0

You guys did great thanks for your business

Jouvani A 
Rating:
1.0

Customer did not leave a comment.

Joseph C 
Rating:
3.0

I wouldn't recommend uhaul to anybody

Roodson P 
No reviews have been submitted for this location.

Additional Services at this Location

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