Customer Reviews for Baytown Self Storage Center
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Baytown Self Storage Center
Juan T. on
Very friendly guys
Graydon C. on
I reserved a 5x9 "utility trailer with ramp" from U-haul.com. That was a total fail. Equipment was "unavailable", "someone should have called you" This was a more expensive/poor alternative. Not the 2nd renting station's fault; a U-Haul system fault. Will avoid U-Haul in the future.
Maria C. on
The lobby smelled like cigarettes and air freshener.
Aracely P. on
The location was closed when I dropped off the vehicle, I checked it in online
Gretchen H. on
This was not the location we initially chose for our pick up, but they were still helpful.
renee b. on
They did not know how to hook up the trailer, nor offered. I am a single woman and had to ask for help. They also did not initially write the contract per my reservation request. I had to call into UHaul twice and wait on hold for over 1 hour total to get the drop off location resolved.
Heather C. on
It was very easy and the staff was very nice!
robert c. on
awsome