The lady was professional and friendly. She was easy to talk to very efficient.
JOHNNIE H
Istorage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baytown, TX 77521
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Got my u-haul at 12:00 pm sunday and was going to return it the tuesday but at a later time since we had to move states and i had a dr appointment with my obgyn. They told me if i didn’t stop it off for 12:00 pm on tuesday that they were gonna charge me for another day. so we added on the extra day for another $40. We go to drop the u-haul off and not only have to fill it back up but got charged the extra miles of having to travel from the u-haul place to our home to load up and travel from our new home to a gas station and then to the drop off location. This is basically stealing money and i’m so not happy at all.
Leah HWe are still having issues since we checked the truck in on 10/6 around 1 am. We have sent all the requested information and haven’t received 1 phone call or email.
Jennifer LThe person that checked out the equipment was rather rude to me. Otherwise everything else was great.
Genevieve HThe store representative was professional and helpful. The truck was dirty inside the cab, as well as in the cargo box. The check engine light was on, there was slack in the steering that made it difficult to steer, there was broken, missing and non-operational pieces on the dash and in the cab. Had I not been obligated, and on a tight time schedule to move my daughter’s classroom furniture and books to her new school, I would have never accepted the use of this truck. I have been renting U-Haull trucks for the past 9 years. I was extremely disappointed and dissatisfied with this truck.
MICHAEL G