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valencia g | First ImpressionsSelf Storage Units in Baytown, TX, 77521
U-Haul Moving & Storage of Baytown
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What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
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The customer service rep was very slow. I felt like he was on slow motion. Even with his words. It made me anxious.
Perla D | First ImpressionsMy things in storage were auctioned without my knowledge. I did not receive the notice that I was promised. I had some very important and personal papers in the storage. In addition, I was told that the insurance would cover damaged items but no one communicated with me. Now someone has access to my personal information. I called several times to talk to manager to have him return my call. I Even went up there and left a note with my number. I am very disappointed in management and will not be referring anyone to them!!
Rhonda D | Overall ExperienceVery poor rating .rodents and insects everywhere
ROSHUNDA S | Overall ExperienceExcellent
Vincent L | First ImpressionsSo grateful for this storage! Had to empty my parents house and it was hard to just pitch everything right away! But pay to store it a couple months and you begin to rethink and let go. But placing the things here first was such a help! And offering a free month cinched it! Yes I paid for a few months but was so worth it!!!
JULIA M | Overall ExperienceNeeds better lighting in hall. No lighting in storage unit.
sandra p | Overall ExperienceFriendly staff and product i needed for my move was readily available
DONALD W | Overall ExperienceJamal and his crew are awesome.
Quincy B | Overall ExperienceWhen I got unit it was not clean at all. Had rats eating at my belongings and rat poop everywhere
WYNISHA I | Overall ExperienceFix your employees and managers.
adam h | Overall Experience2 time using this location
david m | First ImpressionsExcelente todo el tiempo que estuve con mi bodega B209 fue todo muy bien ,,voy arecomendar a amigos y familiares 🙏❤️
maria r | Overall ExperienceThe staff at this facility ate always so helpful. They go way beyond to help make things easier for the customer
Nora J | First ImpressionsGreat service
Everardo M | Online Move In