No complaints!! Great customer service and easy to work with. Nice inside staff.Kathryn H.
Storage King USA
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Baytown, TX 77520
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Had to change locations as truck not available at first location. Went to pick up truck and I stead of the $39.99 it went to $79.99. Took 40 minutes to pick up the truck as the employee did not know how to set it up and had not rented a truck before. I got on the phone with U-Haul and walked her through it with the service rep on the phone. Did not dispute charges at the time as I was now almost an hour late and the employee did know why rate changed or what to do about it. The person she called would not return her phone call for what she said would be 45 min to an hour. I would not rent from this location again. I would also like my agreed to rateâ€¦ Olivia was the employee and did her best. She had been employed there for only one week and was not trained on how to rent Uhauls.John S.
Great Customer Service!Alex F.
Not refund for gas that was 1/4 gas first pick up truck so I put full gas trip til finish drop off u-haul it 1/2 gas should have some money back I not pleasure that not refund where have left gas it lot money to pay gas should have if left gas refund money littleSammy G.
The employees at this location needs to be trained on how to use the system.E.J R.