highly recommended!NAIM S.
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service!Rabieh H.
Owner was great to deal with.Derek G.
very good serviceIbsa D.
Do allow pets in the vehicleDavid F.
The guy who dealt with me was amazing and very helpfulWaqas R.
Customer did not leave a comment.Nora B.
Customer did not leave a comment.JANICE D.
Customer did not leave a comment.Ahmed A.
Customer did not leave a comment.Meaghan N.
All good, continue the same serviceJinto J.
Customer did not leave a comment.Phillip S.
We reserved a dolly and it was not there or available. So that was frustrating but they thankfully let us keep the truck for an extra day and only charged half so that was awesome! Very friendly nice staff too!!tasia M.
Customer did not leave a comment.Darren V.
Customer did not leave a comment.Shahrazad A.
Customer did not leave a comment.Jaime P.
everything was goodLinda F.
Customer did not leave a comment.Petrie J.
Customer did not leave a comment.Tadesse A.
Excellent customer service!jared L.
great service easy to deal with would definitely recommendJonathan-Lui B.
Fast and friendly service.Cory P.
Keep up the good work.rene L.
We had to work around the later pick up time in the morning, but it all worked out. Thank you.Bradley A.
Super customer service âœ…Gerald W.
Van should have been cleaned and disinfected during civic times. Garbage from previous renter was still in van.Janice G.
Good service.Doug B.
Customer did not leave a comment.Brian A.
Customer did not leave a comment.Diane W.
People tends to think uhaul services are the same everywhere but it's not true The guy running the place can make a big difference and this specific location is the one I highly recommend Polite, friendly and honestFlorent N.
Excellent service.Paul C.
The guy there is just a thief, he always over charge customers whenever he could. My brother returned the trailer we rented, and I went at 2:00 am to make sure it was parked properly and cleaned, I gave it an extra cleaning there too and took pictures. But, surprise surprise, Mr sunny the thief again charged me an extra $26.25, and when I called and asked what is the charge for, he said he had to do some light cleaning to the trailer, because he found some leftover burger and cups. So I texted him the pictures of the trailer clean and empty, with the cable that he have me inside of it. And he said he could only credit me that money if I ever need to rent a uhaul from him again, because it's not his fault and he is only doing me a favor, what a scam. And that is one of the reasons I never want to go to that location. But you guys changed my booking and sent me to him so he could rip me offNouamane E.
The service provider was polite and very helpful. An outstanding representative of your company.Jean H.
Good Experience. Excellent!Ravindra H.
Customer did not leave a comment.Francisco Miguel R.
The dealer was rude both times I interacted with him, when I picked up the truck-his debit machine was not working I recieved the truck at 7pm on Friday night, I thought I had until 7pm, apparently i had until 5am on Saturday, when he called to see where the truck was he told me I was going to be charged another 100$, i had the truck back filled with gas at 130pm on Saturday, & paid $199, double what I thought I was going to be charged. Not impressedGayle T.
Customer did not leave a comment.XIAOFENG S.
Sunny was very accommodating and helpful. Super friendly!Sey T.
Customer did not leave a comment.Carrie P.
Excellent customer service!Tara M.
Clarity ahead of time on fee to extend rental would be nice. Location is convenient and owner very courteous and helpful.Jackie M.
Ahmed was very helpful on the phone and in-store. Thanks, Ahmed againSidali N.
The guy wasn't clear about the fees, and he overcharged me and he forgot to give me my mastercard And when i called next day, he said someone found the card outside and bring it to him. Overall I am not satisfied with the sevices.muthanna A.
Great service Appreciate Thank you very muchEsayas A.
I've received an outstanding service .the person in charge was kind and professional I n dealing. I'll recommend the location to any people .Abraham M.
Customer did not leave a comment.Richard D.
Excellent customer service and very friendly. Truck was clean and convenient to pick up and drop off.Lindsey E.
Customer did not leave a comment.Brian H.
Customer did not leave a comment.Herald N.
Customer did not leave a comment.Bayani A.
My card card was charged even though I had paid it off with my debit. Also the U-Haul website is awful and doesn't work properly at all.Daniel L.
Customer did not leave a comment.Oscar R.
The customer care person was very friendly and made sure I got what I needed for my move. Very satisfied with the help. Thank you so much.Jenny S.
Customer did not leave a comment.ALEXANDR I.
Customer did not leave a comment.JIMMY M.
The guy at this location has an exceptional customer service, very friendly and considerate. I highly recommend this location.Jimmy B.
Location to pick up truck was changed and we were not told. Drive all over edmonton to get the truck. Not impressed. The only saving grace was the gentleman at being healthy who waited for us.Christopher F.
Have a visible sign as I was looking for UHaul and not Herbal Store.Abdikarim G.
Perfect customer serviceNaim S.
I did need to sweep the cargo areaGlen P.
Person at counter was friendly and accommodating. I would absolutely rent from this location again! Thanks! Boris.Boris B.
Customer did not leave a comment.Mary B.
While I understand and running the business under the current Covid19 situation, the truck was unacceptably dirtySamuel Y.
Customer did not leave a comment.Derek B.
Honestly the sweetest family ever! They were very attentive & professional.Taya B.
Great guyJae Thomas P.
Customer did not leave a comment.Morgan T.
Customer did not leave a comment.Lee P.
Customer did not leave a comment.Tara F.
Very smooth and professional service.Mohammed H.
Can't think of much to improve, owner is friendly and takes good care of his customers. I've rented here a couple times now and it always goes smoothly.Cody J.
The gentleman that assisted me declined to return my deposit to me because I returned my uhaual 3 hours late. I called this morning to ask when I can return it and he said to come anytime before 5pm. I was not told that I needed to return it by noon. I am in need of my funds to be returned to me.Gina P.
Customer did not leave a comment.Ibrahim J.
This is my second UHaul rent in a week at the same location. As usual, Sonny is attentive and professional. what can i say but im very much satisfied with the service. Will keep coming back to this location when ever i need to rent a truck. Thank you very much Sonny for the very professional service. Two Thumbs UpVivence Y.
Customer did not leave a comment.daniel M.
Very professional and attentive to customer. Friendly serviceVivence Y.
You can't. But the guy working the front counter was one of the nicest people I've ever met.Wayne H.
Very professional and friendly service.Mohammed H.
Customer did not leave a comment.Marie L.
Customer did not leave a comment.Kandice D.
Customer did not leave a comment.Jackie T.
Customer did not leave a comment.April G.
Great personal serviceRichard D.
Customer did not leave a comment.Diem T.
Sunny was friendly , helpful, and just seemed like a good guy ThanxPaul O.
Customer did not leave a comment.Mohammed H.
Owner was late to open the store, took 30 minutes to pick up and another 20 to drop off, was empty Macdonalds in the cab. Owner was nice but everything took so long.Corey S.
Customer did not leave a comment.Victoria B.
Customer did not leave a comment.Heather M.
When we need more biggest truck size, we can not get from this location. We would like to provide him with that. Last time, je sent me to 118 ave. NW nobody was ThÃ©rÃ¨se. Which i un fait.Michel N.
Pleasing serviceHanish S.
Addition more 20" vehicles vanMichel N.
Good friendly service easy to deal with. Van was new and in great shape, I will use this location again.Camille T.
Customer did not leave a comment.Janice D.
Customer did not leave a comment.Mandeep T.
Please check with disabled people how they are and how they intend to make any additional payments before threatening them with lawsuits. I'm perfectly happy to pay the remainder of the fee. Just needed some time to recover hospital style.Glennis G.
The store was to be open at 11am at which time the uhual rental had been reserved for but the owner didn't show up until almost 30 minutes late, the uhual didn't even have the blankets or dolly ready inside. I had to load those items myself. Also didn't like the fact that the truck rentals at this location had to be returned to this location unless I wanted to pay an extra fee to drop it off somewhere else.Aganetha H.
Customer did not leave a comment.Naja H.
Sunny is Excellent with customer service and will definitely be back next time I need a U-Haul. Whenever a friend needs to move I will recommend his service 100%.Scott K.