Customer Reviews for Bell Tires
(U-Haul Neighborhood Dealer)

178 reviews

502 W Avenue O   Belton, TX 76513

(254) 613-1000

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(254) 613-1000

502 W Avenue O
Belton, TX 76513

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Drop-off was easy. No issues.

Robbie G. 
Rating:
3.0

Customer did not leave a comment.

Sherry M. 
Rating:
4.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

The gentleman was very helpful!

Regan H. 
Rating:
4.0

Very good manager. I like this small shop. The rubber runners, both sides, on the appliance dollie don't roll. Needs lubrication or renewal.

steve K. 
Rating:
3.0

I did not interact with anyone at this location since I dropped off after hours.

Pamela I. 
Rating:
5.0

Alex was great.

Eldon H. 
Rating:
3.0

Customer did not leave a comment.

Luis S. 
Rating:
5.0

Nothing

Ed C. 
Rating:
4.0

Customer did not leave a comment.

Jim G. 
Rating:
5.0

Very friendly, helpful staff

James B. 
Rating:
1.0

I reserved a 20' truck but was told at pickup that they didn't have any. The truck was showing “20 miles to Empty “ si had to immediately go find gas station. Ordered and was charged for appliance dolly but want one on it. Container had not been cleaned out. Completely below standards of what ee should expect from the UHaul name.

Justin D. 
Rating:
5.0

Great people here!

Thomas H. 
Rating:
4.0

Knowledgeable n friendly technician.

francisco C. 
Rating:
5.0

Very nice and respectful. Thanks so much Bell Tires

Ramona D. 
Rating:
5.0

Customer did not leave a comment.

Diane P. 
Rating:
5.0

Customer did not leave a comment.

ALBERTO A. 
Rating:
4.0

Customer did not leave a comment.

JAMES K. 
Rating:
1.0

Scheduled drop here but had to go to a different location

Jim K. 
Rating:
5.0

Customer did not leave a comment.

ALBERTO A. 
Rating:
5.0

Customer did not leave a comment.

BART J. 
Rating:
5.0

Customer did not leave a comment.

Jeremy L. 
Rating:
5.0

Customer did not leave a comment.

TANIYA W. 
Rating:
5.0

Customer did not leave a comment.

REYNALDO S. 
Rating:
5.0

Customer did not leave a comment.

SHEMETRICE B. 
Rating:
5.0

thank you so much

MOISES A. 
Rating:
3.0

Customer did not leave a comment.

DAVID C. 
Rating:
2.0

Add a ramp to your trucks…

Kendall W. 
Rating:
3.0

Clerk had a snooty attitude cause it had rained the day we rented it and I didn't have a cleaning rag to wipe down the mud in the cab

BARBARA R. 
Rating:
5.0

Do not change anything.

WILLIE L. 
Rating:
5.0

Customer did not leave a comment.

JOHNNY DALTON C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
5.0

Bell Tire representative was great and stress-free. I wish the rest of the world was like that haha

BLAIR K. 
Rating:
5.0

Customer did not leave a comment.

LENORA V. 
Rating:
5.0

Great prompt service.

DARYL S. 
Rating:
3.0

No one there. I haul changed my drop off location without notifying me. I learned of the news location when I arrived at the original drop off location.

Mike S. 
Rating:
3.0

Customer did not leave a comment.

ALBERT S. 
Rating:
5.0

Customer did not leave a comment.

LORI H. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY L. 
Rating:
4.0

Uhaul gave me an incorrect address for my drop off. I was able to find it and when I arrived they informed me that uhaul had changed my drop off location. So I had to drive a few miles away to the new location. Not that thrilled about Uhaul wasting time and using me to redistribute your inventory.

JANA K. 
Rating:
5.0

Don't tell someone they can drop off at their destination town, and then once they try to drop the trailer off tell the customer they have to drive over 2 hours round trip to drop the trailer off with no price drop or compensation. This location is not at fault for this but Uhaul is. never again.

COLESON M. 
Rating:
5.0

Customer did not leave a comment.

QUEENIE P. 
Rating:
5.0

Trailers should have locking devices so they cannot be removed from ball hitch so easily.

Donald H. 
Rating:
2.0

Truck was dirty inside low on gas we had to clean the truck out so we could make our trip sad when your paying for something

ROBERTO G. 
Rating:
5.0

Customer service representative was able to accomplish his job with no delays. Tip notch service!!!

JAMES B. 
Rating:
2.0

My precious location cancellation my reservation, I had a rate of 160, this location did not honor my rate and charged me almost double when it was not my fault.

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN W. 
Rating:
5.0

The young man who helped me with the trailer rental answered all of my questions and was very polite and helpful. This location is very close to I35 and convenient with easy access.

Linda L. 
Rating:
3.0

Customer did not leave a comment.

DEAN W. 
Rating:
5.0

Customer did not leave a comment.

THOMAS S. 
Rating:
5.0

Very helpful and attentive

TAMARA B. 
Rating:
5.0

Customer did not leave a comment.

Alanna B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey V. 
Rating:
5.0

Customer did not leave a comment.

VICKIE G. 
Rating:
5.0

Great customer service. Very helpful.

MARTHA B. 
Rating:
5.0

Try to be understanding instead vouching you for every penny you can get! That was one of those things that we just couldn't get to right drop off but did drop off at U-Haul place.

Jaynie S. 
Rating:
5.0

We picked it up a bit early and they were very accommodating . Great place and great service!

Regan H. 
Rating:
1.0

You sent me a receipt i can not open..Plus you are trying to debit my bank account for $459.00..I have already been charged for $200..i should not owe tou anyrhing..i did bot authorize any payment. Les Ty Summey 361 229 2145

LESLIE S. 
Rating:
3.0

Customer did not leave a comment.

CLAYTON L. 
Rating:
5.0

Customer did not leave a comment.

WAYNE H. 
Rating:
4.0

Customer did not leave a comment.

STEPHEN S. 
Rating:
3.0

Customer did not leave a comment.

BAILEE K. 
Rating:
4.0

The U-Haul app had a "No Network Connection" Error and I had no way to get help as the location was closed and there was no number to call. I am not sure if this is their issue or an issue with the wireless network, etc.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

EDWIN G. 
Rating:
4.0

Big area to drop off the car transporter. After I parked, he unhooked the trailer and we went into the office to get a receipt.

Jason S. 
Rating:
5.0

No recommendations

Gregg H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
1.0

Bell TIRE refused to check the air pressure in the trailer tires. One trailer wheel had a huge dig right on the bead. Trailer computer picked was stuck in the mud so I had to wait 30 minutes while they changed the paperwork. Bell tire did not have either dolly I rented, gave them to “a guy yesterday”.

Daniel D. 
Rating:
4.0

Customer did not leave a comment.

Jason F. 
Rating:
5.0

Customer did not leave a comment.

ISMAEL F. 
Rating:
2.0

My U-Haul had a bent frame and was in a wreck right before I drove it. Never was fixed. It didn't drive for shit

Ian N. 
Rating:
5.0

Nothing!

Kenneth F. 
Rating:
5.0

Customer did not leave a comment.

Jacob C. 
Rating:
5.0

Second time in 5 weeks and good as the first. Super people.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

Glynn W. 
Rating:
5.0

The only complaint I have about the whole experience was it was not made pointedly clear that I HAD to arrive at the pickup location within 15 minutes of my time or the automated process will fail. I thought it was an "after 8 AM" not "AT 8AM"

Brandon L. 
Rating:
5.0

Excellent service, I have used uhaul before but this location exceeded the standard when it comes to customer service! Thank you!

Brittany M. 
Rating:
5.0

Just keep doing what you are doing

Michael R. 
Rating:
5.0

Great location - easy access off of frontage road. Employees were very helpful.

JON D. 
Rating:
5.0

Customer did not leave a comment.

Jonathan M. 
Rating:
4.0

All was 👌 ok.

PHILIP S. 
Rating:
5.0

Location is perfect for me. 10 minutes from home and about 5 blocks from the freeway. The people are great. Drive up, rent something and drive out.

KATHRYN S. 
Rating:
5.0

I will continue to use the same place for all my Uhaul needs. Excellent service and the people are great.

KATHRYN S. 
Rating:
5.0

The location was easy to find. The people were great. Extremely helpful and kept me informed of everything I needed to know. I will be using them for all my rentals from now on and recommend them to my friends.

KATHRYN S. 
Rating:
5.0

Customer did not leave a comment.

lee S. 
Rating:
5.0

Customer did not leave a comment.

FERNANDO O. 
Rating:
3.0

The outside of the truck and the cab portion were clean. The inside of the back, at a glance, seemed to be ok. However, that was NOT the case. When we opened the door and was going to start loading I saw a couple of things moving on the floor. Initially I thought they might be spiders - upon looking and seeing more start to come out from many different places- We quickly realized they were not spiders but in fact ALOT of roaches!!! And they came in ALL sizes! To say we were disgusted would be a gross understatement.

kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
3.0

just dropped it off Parking lot is a little tight for a 26 foot truck and trailer

Harvey H. 
Rating:
4.0

Great place and convenient location.

NELSON R. 
Rating:
4.0

Nothing at this time

NELSON R. 
Rating:
3.0

Customer did not leave a comment.

Sandra E. 
Rating:
5.0

Our charge needs to be adjusted. The mileage was not recorded correctly and you billed us. Clare and Neal Bowe cmbowe76667@yahoo.com Contract Number: 96789705

Neal B. 
Rating:
4.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Daryl S. 
Rating:
1.0

The reservation system is flawed. I reserved my equipment a month prior to needing it and heard from a representative ONE day prior to moving, saying that my reserved equipment was out of stock in the entire city. I should have received more notice than that to plan.

karen S. 
Rating:
5.0

Customer did not leave a comment.

Luis O. 
No reviews have been submitted for this location.

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