Customer Reviews for Bemidji Best Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bemidji Best Auto

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Jerrett N.
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Don't charge for items that are clearly not in the truck. Furniture pads were asked for but we're not in the truck. But I was charged for them, disagreed with final cost. They Added an extra day to the price, now I'm paying for 3 days instead of the 2 I had it for, it also says they would take $25 off for bringing truck back swept and clean in the back. And that was not taken out of the final price

John D.
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Very nice to talk to and helpful

Pam N.
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No one at location. Left phone message no one called me back. Went on line and reserved. Then uhaul was available at a different location than rented. Other locations was hard to find. Called the phone number and the lady was very rude. When I found the place the man who ran the uhaul place was very abrupt and not helpful at all.

Samantha R.
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Customer did not leave a comment.

Frank W.
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elana N.
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Excellent staff members. Keep up the good work. It's a reflection of the legendary best hauling company that i used to work for and I'm proud of. Thank you for your dedication and service.

Pat H.
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Perfect service, nothing to improve on. I will continue to use this site if I need a uhaul again and would recommend to anyone else.

Paul N.
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The trailer had a flat tire cost me 33.00 to fix before I left no hauls open on Saturday was pretty frustrated. No one to help no spare tire had to take to tire shop and wait 2 hours to get fixed

Carl E.
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Russell G.
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Keith H.
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Charlene D.
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Janice L.
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James B.
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Friendly and very helpful

LARRY O.
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Janice L.
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Sandra K.
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Nothing... everything was perfect! Thank You!!

Joan M.
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No improvement was needed for our excellent experience. I was very impressed with the friendliness and support of the staff and the quality of the equipment that we rented. It made our move much easier. Thank you.

Russ T.
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Customer did not leave a comment.

Jason T.
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The only reason I did not give 5 star. Is because some this came as a text and some as an email. Text had info to return very little info. I drop off the truck after hours, take a pic of the dash, drop off the keys then open the link for the drop off. Then I find out all the thing that need to be done with an unlock truck with keys. No problem, I have the picks but the app would only let me upload a pick from the camera not my library. Big pain in the ass. Up front info would have helped. But the clincher, when you want $20 to check the next day when you don't inform up front prior to pick up the truck.

Darrick T.
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Roger A.
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Great job at this location

Vickie E.
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Vehicle was dirty and had been smoked in. I submitted picture. Way off on price. I gave Uhaul a second chance after the mess when I moved from Arizona. Definitely will NEVER use again. Time was to be pick up as soon as they opened but employee booked it for 9:30. They open at 7:30am. And as stated equipment was dirty no furniture covers. And it was very dusty inside

Corinne J.
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Wonderful service and very friendly employees

Duane P.
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Matthew C.
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Mike S.
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Motorcycle trailer was full of ice. Had to knock some ice out and use sand but otherwise everything was fine. Not really surprised though given this time of year.

Stacie O.
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Mike S.
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Chris S.
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SHARON L.
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Amy A.
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Very helpful and in the mist of a snow storm

Bob P.
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Size requested was unavailable so had to take a bigger trailer, not good , pulls harder and burns more gas.

Mark A.
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Customer did not leave a comment.

Rolla S.
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Dan M.
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Ignacio A.
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These employees working at this location were excellent and very helpful

Sheridan B.
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Aaron V.
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Clifford H.
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Michael M.
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THOMAS B.
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Website info needs to be updated (said they were closed on Saturday and they weren't)

Russell G.
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Hays H.
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I just want say it was a great truck. We didn't think we would fill a 20 ft but I see why our company allows for the big 26'. The nearest one was a 80 miles away. very happy with the truck. Moving is hassle it went ok though

Monte E.
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It was closed on my return date

Tracy P.
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Journey of B.
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Steve R.
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I'll use this location again.

Terry L.
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the trailer was not removed of snow had to wait for that to be done,Quick online check in did not seem to speed up process, did not have all the equipment that I had reserved, after getting all hooked up, had used up 45 minutes of my rental time, then had to go to another site to get a appliance dolly used up another 20 minutes there, not a good U-Haul experience. so after a bad day of getting my appliance I was running late on returning my rental So Sorry

Sabrina S.
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Customer did not leave a comment.

Jim H.
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The truck was dropped off at another location in town. This dealer went and got it for me. It was not there fault the truck was dropped off with filthy windows and mirrors. I would have expected the delivery person would have washed it before dropping it off. Again I don't blame my pickup location for this.

Chris F.
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Customer did not leave a comment.

WAYNE A.
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James P.
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Excellent staff

Ed N.
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We have had three kids in college, then they move to grad school, new homes, etc. We have made several moves ourselves and UHaul is always our go-to mover. We are in our 70's now and we hire UHaul recommended helpers and they have worked out very well. No problems, no damage, hard working people. Thank you,

Donald S.
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rob T.
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This location was great. We were late and he stayed opened to make sure we got our truck. Great location! Thank you!

Ken B.
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Glen F.
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Mary G.
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They were awesome to make the rental happen as easily as possible.

Bob T.
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The equipment was available as requested and the service was fine.

LIsa J.
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Customer did not leave a comment.

Daniel D.
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Sherry E.
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Chad W.
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Robert B.
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TIMOTHY P.
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matt S.
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George R.
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It was not the location we requested. It was 45 miles away from our home.

Kathi G.
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The overall experience was very good. The only problem we had was we showed up at one location where they told us to and found out our U-Haul was at a different location. Other than that everyone did great!

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Tammy H.
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Larry O.
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Susie S.
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Thomas F.
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Great staff over at Bemidji Best Auto. Scott, Jacob and the rest of the crew are among the nicest guys in the business.

Terry G.
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Customer did not leave a comment.

DYLAN H.
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Ken H.
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Seth F.
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steve S.
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Ryan W.
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Terrence B.
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jerry F.
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Will use both locations to finalize our move....many thanks so far.

Brianna B.
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When quoted a mileage rate over the phone it must stay consistent with the customer. We were quoted one rate over the phone then charged a different amount on paper. That is not professional in any way! Thank you for looking into this oversight and look forward to doing business with you again if corrected.

RUSSELL J G.
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Customer did not leave a comment.

RUSSELL J G.
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Lejana W.
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Eric N.
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Lisa H.
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sandra S.
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Tera J.
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CORA M.
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JOEL S.
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jen M.
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sweep the trailer out

kye H.
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Michael M.
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Jacob provided excellent service.

al H.
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Sandra K.
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Julie B.
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ben B.
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Nothing!????

No reviews have been submitted for this location.

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