Don't make them travel over 2 hours to get a truck! Uhaul should have provided the gas money to cover the distance I had to travel back to my city, not just say you giving me those miles for free, cause I still had to pay for them another way....money out my pocket!!!!!!!!!Monique M.
Customer Reviews for Bemidji Best Auto
(U-Haul Neighborhood Dealer)
Bemidji, MN 56601
Services at this Location:
- Mon-Fri: 7:30 am - 5 pm
- Sat-Sun: Closed
Special Operating Hours
- 9/20/2021 - 10/23/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.James T.
Customer did not leave a comment.Darren H.
Customer did not leave a comment.Jacob W.
Customer did not leave a comment.Bryonna H.
Pretty straightforward rental for me. There is nothing I think of that would improve operation.Brian N.
Customer did not leave a comment.Randy D.
I was ripped off and was charged an extra day when in reality the truck was returned on the very day that it was scheduled to be returned and then uhaul used the memorial day holiday as an excuse for not returning my deposit .., they were closed and they posted its return when they themselves returned back to work ! Uhaul has a history of thieving customers deposits and this is the last time that I'll ever use ANY of their services . Uhaul is a crook and proves that this is how the rich get richer and the poor get poorer. Thank you Uhaul for stealing money from a disabled person .Andrea B.
Customer did not leave a comment.arnold M.
Don't charge me for 3 days when I only had the truck for oneParker D.
Customer did not leave a comment.HANS P.
Customer did not leave a comment.Matthew K.
I reserved a 15' truck for an 8 am pick up time at a location a few blocks from my house. 4 days before my reservation, I received notice that the pick up location changed but the 8 am pick up time & 15' truck I had reserved would be guaranteed at the new location. 2 days before my reservation, I was informed that the pick up location had changed again (to a location several miles away resulting in additional mileage charges), the time had been moved to 9:15 am (but the drop off time remained the same - my reservation changed from an 8 to a 6 hr reservation without notice), and my truck had been changed to a 10' truck. Having less space with a shorter time window really made our moving day more stressful than we had anticipated with barely any notice. This is a U-haul issue and nothing against the location, as the pick up and drop off procedure via the mobile app was very quick and easy to navigate.Wesley F.
Customer did not leave a comment.Jason R.
Customer did not leave a comment.Samuel F.
Customer did not leave a comment.Rex L.
Great customer service!Randy P.
Nothing this was a very big deal for me and the service was great thank you u haulRichard G.
We have rented several Uhauls since the start of the year and have used this location about 3 times so far. They have been excellent! Thorough, detailed, friendly and helpful. We're very pleased!Tami M.
Our trailer leaked and several things got damaged. Including some vintage collectable records.Darlene B.
Don't charge for items that are clearly not in the truck. Furniture pads were asked for but we're not in the truck. But I was charged for them, disagreed with final cost. They Added an extra day to the price, now I'm paying for 3 days instead of the 2 I had it for, it also says they would take $25 off for bringing truck back swept and clean in the back. And that was not taken out of the final priceJerrett N.
Very nice to talk to and helpfulJohn D.
No one at location. Left phone message no one called me back. Went on line and reserved. Then uhaul was available at a different location than rented. Other locations was hard to find. Called the phone number and the lady was very rude. When I found the place the man who ran the uhaul place was very abrupt and not helpful at all.Pam N.
Customer did not leave a comment.Samantha R.
Customer did not leave a comment.Frank W.
Excellent staff members. Keep up the good work. It's a reflection of the legendary best hauling company that i used to work for and I'm proud of. Thank you for your dedication and service.elana N.
Perfect service, nothing to improve on. I will continue to use this site if I need a uhaul again and would recommend to anyone else.Pat H.
The trailer had a flat tire cost me 33.00 to fix before I left no hauls open on Saturday was pretty frustrated. No one to help no spare tire had to take to tire shop and wait 2 hours to get fixedPaul N.
Customer did not leave a comment.Carl E.
Customer did not leave a comment.Russell G.
Customer did not leave a comment.Keith H.
Customer did not leave a comment.Charlene D.
Customer did not leave a comment.Janice L.
Friendly and very helpfulJames B.
Customer did not leave a comment.LARRY O.
Customer did not leave a comment.Janice L.
Nothing... everything was perfect! Thank You!!Sandra K.
No improvement was needed for our excellent experience. I was very impressed with the friendliness and support of the staff and the quality of the equipment that we rented. It made our move much easier. Thank you.Joan M.
Customer did not leave a comment.Russ T.
The only reason I did not give 5 star. Is because some this came as a text and some as an email. Text had info to return very little info. I drop off the truck after hours, take a pic of the dash, drop off the keys then open the link for the drop off. Then I find out all the thing that need to be done with an unlock truck with keys. No problem, I have the picks but the app would only let me upload a pick from the camera not my library. Big pain in the ass. Up front info would have helped. But the clincher, when you want $20 to check the next day when you don't inform up front prior to pick up the truck.Jason T.
Customer did not leave a comment.Darrick T.
Great job at this locationRoger A.
Vehicle was dirty and had been smoked in. I submitted picture. Way off on price. I gave Uhaul a second chance after the mess when I moved from Arizona. Definitely will NEVER use again. Time was to be pick up as soon as they opened but employee booked it for 9:30. They open at 7:30am. And as stated equipment was dirty no furniture covers. And it was very dusty insideVickie E.
Wonderful service and very friendly employeesCorinne J.
Customer did not leave a comment.Duane P.
Customer did not leave a comment.Matthew C.
Motorcycle trailer was full of ice. Had to knock some ice out and use sand but otherwise everything was fine. Not really surprised though given this time of year.Mike S.
Customer did not leave a comment.Stacie O.
Customer did not leave a comment.Mike S.
Customer did not leave a comment.Chris S.
Customer did not leave a comment.SHARON L.
Very helpful and in the mist of a snow stormAmy A.
Size requested was unavailable so had to take a bigger trailer, not good , pulls harder and burns more gas.Bob P.
Customer did not leave a comment.Mark A.
Customer did not leave a comment.Rolla S.
Customer did not leave a comment.Dan M.
These employees working at this location were excellent and very helpfulIgnacio A.
Customer did not leave a comment.Sheridan B.
Customer did not leave a comment.Aaron V.
Customer did not leave a comment.Clifford H.
Customer did not leave a comment.Michael M.
Website info needs to be updated (said they were closed on Saturday and they weren't)THOMAS B.
Customer did not leave a comment.Russell G.
I just want say it was a great truck. We didn't think we would fill a 20 ft but I see why our company allows for the big 26'. The nearest one was a 80 miles away. very happy with the truck. Moving is hassle it went ok thoughHays H.
It was closed on my return dateMonte E.
Customer did not leave a comment.Tracy P.
Customer did not leave a comment.Journey of B.
I'll use this location again.Steve R.
the trailer was not removed of snow had to wait for that to be done,Quick online check in did not seem to speed up process, did not have all the equipment that I had reserved, after getting all hooked up, had used up 45 minutes of my rental time, then had to go to another site to get a appliance dolly used up another 20 minutes there, not a good U-Haul experience. so after a bad day of getting my appliance I was running late on returning my rental So SorryTerry L.
Customer did not leave a comment.Sabrina S.
The truck was dropped off at another location in town. This dealer went and got it for me. It was not there fault the truck was dropped off with filthy windows and mirrors. I would have expected the delivery person would have washed it before dropping it off. Again I don't blame my pickup location for this.Jim H.
Customer did not leave a comment.Chris F.
Customer did not leave a comment.WAYNE A.
Excellent staffJames P.
We have had three kids in college, then they move to grad school, new homes, etc. We have made several moves ourselves and UHaul is always our go-to mover. We are in our 70's now and we hire UHaul recommended helpers and they have worked out very well. No problems, no damage, hard working people. Thank you,Ed N.
Customer did not leave a comment.Donald S.
This location was great. We were late and he stayed opened to make sure we got our truck. Great location! Thank you!rob T.
Customer did not leave a comment.Ken B.
Customer did not leave a comment.Glen F.
They were awesome to make the rental happen as easily as possible.Mary G.
The equipment was available as requested and the service was fine.Bob T.
Customer did not leave a comment.LIsa J.
Customer did not leave a comment.Daniel D.
Customer did not leave a comment.Sherry E.
Customer did not leave a comment.Chad W.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.TIMOTHY P.
Customer did not leave a comment.matt S.
It was not the location we requested. It was 45 miles away from our home.George R.
The overall experience was very good. The only problem we had was we showed up at one location where they told us to and found out our U-Haul was at a different location. Other than that everyone did great!Kathi G.
Customer did not leave a comment.
Customer did not leave a comment.Tammy H.
Customer did not leave a comment.Larry O.
Customer did not leave a comment.Susie S.
Great staff over at Bemidji Best Auto. Scott, Jacob and the rest of the crew are among the nicest guys in the business.Thomas F.
Customer did not leave a comment.Terry G.
Customer did not leave a comment.DYLAN H.
Customer did not leave a comment.Ken H.
Customer did not leave a comment.Seth F.
Customer did not leave a comment.steve S.