Customer did not leave a comment.jasmine J.
Customer Reviews for Best Value Stor All
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.DONNA K.
A utility dolly was never delivered. The invoice is in error. I was informed by the local office that the billing was going to be corrected for the missing dolly. The bill does not reflect this. I will have to call the local office during business hours to have the billing corrected.DANIEL O.
I rented the truck only one day. A lady from Uhaul called me and left a message that I still had the truck 5 days. We got it all straighted out, but it was scary thinking we had it that long. Especially if they were going to make us pay for 5 days. We returned it the same day we rented it. It was not the fault of the place that I rented it from but the main company. Also the brakes grabbed. Otherwise everything was good.Becky V.
My reservation was for 11AM, I arrived at 11, however, no one was there. There was a sign outside the door stating that they take a lunch between the hrs of 11 and 12. This was very upsetting as I had movers planned to be at a storage unit for 12. I didn't receive my rental until 12:45. It was not mentioned to me in any email about the lunch break and I felt that was very unprofessional.AKILAH H.
Great customer service. Highly recommended.JERALD L.
Truck dirty in backDawn J.
Customer did not leave a comment.shandra A.
Friendly professional and courteous.Sonya M.
great friendly service.Robert G.
Great pick up and returnROBERT G.
Customer did not leave a comment.Donna M.
Customer did not leave a comment.Stephen W.
Customer did not leave a comment.RANDY M.
Excellent, friendly, prompt service!TOM W.
I would recommend the place that held the equipment and the people that I dealt with but if I will never use U-Haul again. This is the second order I have made in the past month with you and both times you have not gotten the equipment right. This time I had to travel from another state to come get the equipment go to the other state and come back. And when you don't Supply us with the equipment that we needed in the first place it made it really hard on us moving our furniture. Very unhappy with Uhaul and having to deal with the online. Never seem to be able to get a human that can help me and give me the equipment that I am asking for and that I was guaranteed that I would have. Thank you for at least having good people in your locations because for her being so nice is the only reason we left with the equipment you had.Melanie G.
Truck was very dirty and had a smoke and another awful odor. Red dirt was everywhere.Lakeisha C.
Customer did not leave a comment.JAMES C.
Very nice staff, such a nice experience.JAMES B.
We dropped off the UHaul truck on a Sunday afternoon , can't say anything negative about this location.Phyllis W.
Customer did not leave a comment.Blair S.
Customer did not leave a comment.DAWN D.
Customer did not leave a comment.VINCE B.
Customer friendly,courtesy admitted only in rental for a monthJOHN S.