Customer Reviews for Betterway Automotive of Auburn
(U-Haul Neighborhood Dealer)

41 reviews

814 Central Ave   Auburn, NE 68305

(402) 274-3253

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 6/13/2021 - 7/4/2021: Closed

Services at this Location:

Contact Us

(402) 274-3253

814 Central Ave
Auburn, NE 68305

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 6/13/2021 - 7/4/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Chris G. 
Rating:
5.0

Customer did not leave a comment.

Don H. 
Rating:
3.0

Customer did not leave a comment.

Adam P. 
Rating:
5.0

Customer did not leave a comment.

Julie C. 
Rating:
3.0

We did a self check in.

Kathy C. 
Rating:
5.0

Customer did not leave a comment.

darren J. 
Rating:
5.0

Customer did not leave a comment.

Randolph N. 
Rating:
5.0

Very friendly and helpful staff

Andrea B. 
Rating:
4.0

Customer did not leave a comment.

Charles B. 
Rating:
3.0

Staff was friendly. Unhooked it for us and helped guide me backing up. Dropped it off a day early.

TIMOTHY D. 
Rating:
3.0

drop off location was closed. drop off was simple and concise.

TYLER KENT S. 
Rating:
4.0

Customer did not leave a comment.

Rosemary G. 
Rating:
5.0

Customer did not leave a comment.

randy M. 
Rating:
5.0

Customer did not leave a comment.

Robin H. 
Rating:
3.0

Customer did not leave a comment.

John T. 
Rating:
5.0

Customer did not leave a comment.

Pam M. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
1.0

Almost a week after I returned the trailer they still hadn't checked it in for me and I had corporate call me wanting to know when I was going to return the trailer, very very poor customer service

Nicolee S. 
Rating:
5.0

They were very helpful. I appreciated the opportunity to rent the truck locally.

John R. 
Rating:
5.0

Customer did not leave a comment.

Denise B. 
Rating:
5.0

Extremely great

Linda W. 
Rating:
5.0

Customer did not leave a comment.

Rich H. 
Rating:
5.0

My hometown uhaul are people I've known my entire life...they treat you like everyone else... like family. The Auburn Uhaul is excellent!

John P. 
Rating:
5.0

Maybe put a dolly in the truck

Mary W. 
Rating:
5.0

Very fast friendly serivice A++

Justin J. 
Rating:
4.0

Customer did not leave a comment.

Teresa S. 
Rating:
3.0

Mobile app check in process is confusing.

kevin H. 
Rating:
4.0

Customer did not leave a comment.

Robyn B. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Tony O. 
Rating:
5.0

Nothing

Tamra P. 
Rating:
5.0

They were very helpful and customer focused. I don't have any suggestions for them to improve.

Darrell W. 
Rating:
5.0

Customer did not leave a comment.

Rich H. 
Rating:
2.0

I was overcharged and still haven't been reimbursed for the overcharge. I've called numerous times and am told her regional has to do it. She'll call him again. Bullshit. If you can overcharge me, you should be able to reimburse it. Not happy with this transaction! !!

MELINDA G. 
Rating:
3.0

This location did not have everything I had reserved. I had to travel to another city out of my way in order to get everything that I needed. This cost me valuable time.

Randy N. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
2.0

The place we picked up the u-haul had no clue we were there to pick up the truck, the person we talked to prior wasn't there & obviously hadn't passed any information on. There wasn't hardly enough gas for us to get to a station, then we had to pay extra when we turned the truck in. It seems there should have been at least enough gas so we didn't have to wonder if we'd even make it to a station. Then we got two different phone calls asking if we were going to pick up the truck & we had already picked it up 2 hours prior. Was not a very good experience to say the least!!!

dean B. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
No reviews have been submitted for this location.

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