Customer Reviews for Big Boyz Truck & Tire

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Big Boyz Truck & Tire

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PAUL B. on

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dennis S. on

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luke R. on

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Jessica M. on

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Glenn W. on

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Joe R. on

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Duff E. on

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Very friendly and knowledgeable staff - truly a pleasure doing business there. They represent your brand well...

Marc D. on

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Mike A. on

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Outside of trailer was very dirty. When I got it home I washed it.

Wendy D. on

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Larry H. on

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george J. on

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david W. on

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I rented the auto transport. Over all it was in good shape. However, the ratchets for strapping the front tires down were very rusty and didn't work real great. Uhaul should look at all their auto transports and make sure those ratchets are oiled regularly. I rented one a few years back and it had the same issue. Otherwise it worked great and got the job done.

Brooke H. on

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Truck wasn't cleaned off...full of ice and snow. Tires were horrible...we got stuck in front of the house on the street. I would think in any kind of bad weather it would be slipping and sliding. But service was great!

Thomas G. on

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joel L. on

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It was December 31st. I didn’t expect great service. Staff was pleasant on the phone, but no one at Big Boyz Truck & Tire to talk to. I dropped off the $70,000 truck, the contract and the key in the box outside and went home to enjoy the holiday. Despite all this, I will be using UHaul again.

ashley O. on

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Staff is friendly and helped me hook up the trailer. Thanks!

guy D. on

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They initially didn't Connect the trailer properly and it came off the hitch!:-):-):-):-):-)

Dawna F. on

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This was not my preferred pickup location -- and this is more a review/comment on the whole uhaul process,,,,. This location was 20miles from where we were loading. When we got there -- the additional items we reserved were not available (appliance dolly and 4 dozen moving pads -- they only had 1 dozen). They called another location (Raceway square 17977 Hwy 371 Brainerd, MN 56401 -- our original preferred location) and they SAID they had these items. We drove to that location and THEY DIDN'T HAVE them! They never checked when we called to verify they had them. And they acted like we were totally unreasonable to expect them to call other uhaul locations to locate what we needed. FINALLY paradigm auto (310 W Laurel St Brainerd, MN 56401) had the appliance dolly and all the moving pads we needed. Our loading was delayed by 2 hours -- instead of starting at 3pm -- we were unable to start until 5pm (it was 7F outside when we finished loading at 10:30pm....) What is the point of making a reservation online 3 WEEKS IN ADVANCE.... if the items reserved aren't going to be available. Also a dashboard light came on when driving the truck to our secondary loading location. After calling roadside assistance -- I was directed to take the truck into the local Ford delaership in the morning to have it repaired -- turned out to be nothing... something to do with the acceleration control unit giving "false" readings. It's a good thing we weren't planning on loading in the morning!

Tim C. on

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CARL N. on

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gary H. on

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Truck was filthy inside. We had to sweep before we could use it. No pads or fridge dolly available. (There was a dolly in the back when we opened door to load) no charge, so can't complain there. Cracked passenger side mirror is a safety hazard and the tape over the cracks is NOT a good fix. Truck ran well & got the job done

Ruth H. on

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Everything was excellent.

kim M. on

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Debbie L. on

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darla M. on

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Big Boys was very helpful when the UHaul provider in Wadena did not have the truck we reserved. I would recommend Big Boys. I would warn against Stoneman in Wadena. Stoneman was not helpful - in fact, they were rude.

CURTIS W. on

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james V. on

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Mark C. on

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ashley O. on

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