Customer Reviews for Bizzy B'zz Bookbin

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bizzy B'zz Bookbin

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Gary B.
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Thanks Peggy, great service

HEATHERM P.
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Great customer service

COLINDUNCAN H.
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This is my favourite location. The staff are always friendly and helpful, and my reservation is always ready for me.

SHAWNCARL WILLIA H.
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Make a booking and have the truck available. Contact the customer if something changes instead of waiting for the customer to arrive to get the truck and informing them they have to drive 1 hour north to get a different truck. If a discount has been offered for no charge milage don't charge double for the 24.95 price . I was not happy with the running around i had to do. I will likely not ever rent another truck from uhaul again.......

KATRINA Y.
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Customer did not leave a comment.

GARYERNEST B.
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DEAN H.
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Colin V.
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Peggy was a no dramas person to deal with. My next uhaul rental will definitely be with her.

IVAND S.
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Customer did not leave a comment.

Abidel B.
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Peggy had great communication skills. Great to work with.

JOHN H.
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Customer did not leave a comment.

Shirley R.
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excellent location, all equipment cleaned of snow and easy to access. Very well maintained parking lot. Peggy is very well knowledgeable in product and what size we needed. Highly recommend.

Terence C.
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This location has a ton of space and lots of vehicles and trailers to rent. Excellent setup.

CLEO C.
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Nobody there.

Allen K.
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everything was done as we expected and hoped for.. equipment was great and customer service was impeccable, thank you peggy!

SHIRLEYVIOLET R.
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This is an excellent uhaul location and Peggy is a wonderful informative representative of your company. Very knowledgable in your units, how much they hold etc. and what we needed. She found exactly the unit we needed and it was perfect for us. Highly recommend.

HUGHJOHN STEPHEN M.
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Customer did not leave a comment.

VINCENTJ C.
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Paul S.
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Launa G.
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Hubert E.
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Clifford A.
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Found truck to be a bit old. No problems tho.

Brian D.
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Robin S.
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Barry R.
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Went out of their way to help us. Very accommodating.

Geoff M.
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booking and pick up was great

David E.
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Peggy is as always a pleasure to deal with

Lewis H.
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Customer did not leave a comment.

RICHARD N.
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Alexander D.
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Very easy and enjoyable experience!

Paul J.
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Customer did not leave a comment.

Jim I.
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The lady staff at this location was very personable and helpful both when picking up and dropping off the trailer i rented.

Andrew F.
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I reserved a 20' truck and two days before pick up was called by the location and given the option of a 15' or a 26' truck. I chose the 15' truck and was anxious throughout the lead up to the move and during the move, thinking that we wouldn't fit everything in. We ended up making two trips, costing us an overage in our mileage. When I arrived to do self-checkout, the app reset my reservation and I had to wait on hold for 30 minutes before finally resorting to chat to get Scott to re-establish my reservation. Not ideal. Poor experience.

ALAN A.
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Customer did not leave a comment.

Kim N.
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Nothing

ROBERT D.
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absolutely nothing. I walked in with no appointment or reservation and Peggy was able to accomodate me with the truck and services I needed as soon as she was finished with the prior customer. She was polite, professional and the drop off was just as quick and pleasant.

Investor Centric M.
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Customer did not leave a comment.

WILLIAMNORMAN M.
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The lady was so helpful and friendly

Paul F.
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Great service! Keep it up.

Paul S.
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Customer did not leave a comment.

Investorcentric R.
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It was great service

CAROLYNGAIL L.
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Sarah V.
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Robert F.
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Bill M.
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Dale H.
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Dawn D.
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This location is disgusting. Only reason I dropped off here was because we could do contactless. I also went out of my way to get more expensive boxes that were available at this store because it has such a gross odor that I didn't want my things to smell bad as well.

STEPHENDONALD C.
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Customer did not leave a comment.

Peter M.
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Always friendly service.

JAMESTHOMAS A.
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Customer did not leave a comment.

Alejandro R.
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Keep on the good work!

STEPHENT M.
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Very efficient and pleasant person to do business with

James D.
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Very hard to see emegency brake release. Did not get electronic copy of actual rental bill

Les G.
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Customer did not leave a comment.

Chris M.
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Don't change a thing. Best uhaul pickup experience. Friendly, COVID safe and efficient.

Christopher C.
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Thank you for your great service! We will come again.

Jacob C.
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Customer did not leave a comment.

scott L.
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Thomas P.
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Friendly and efficient service, very easy to find location just off Hwy 11, I will be back for sure!

Gary F.
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Had to drop off trailer with no uhaul personal there on a monday

Muriel T.
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Customer did not leave a comment.

Bob M.
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Nothing needed. Great experience.

John T.
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Customer did not leave a comment.

Wray W.
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Joseph F.
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Timothy P.
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Woman I spoke with originally to rent the truck over the phone was extremely rude and unhelpful. Although it was clear I had several questions she clearly just wanted my CC # and to get off the phone. That was very disappointing. The lady we dealt with at the pick up was helpful and down to earth. No major concerns there...

Belinda L.
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Absolutely fantastic customer service!! I highly recommend going to her for your rentals!

Derek M.
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Customer did not leave a comment.

John M.
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This location needs more equipment. This location does not have a pick up truck or cargo van available to rent.

Debbie B.
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Customer did not leave a comment.

ANDRES T.
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Declutter office space.

John M.
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Customer did not leave a comment.

andrew M.
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Pickup and drop off were easy. thank you so much!

William E.
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After picking up the trailer and getting it partly loaded I was informed that the drop off location was changed. I sent a text explaining my issue with the new drop location and asked about alternate drop offs to meet my schedule. No one called me until two days later - after the trailer was dropped off at the new drop location I was given. The initial selected drop off dealer yard was open. I drove into it to see if someone there would agree to my dropping it if there. But no one was there, nor would they answer the phone. My phone message was not returned till the next day. Overall not a great experience - especially when you are short of time and stressed out by what is happening.

ROBERT S.
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Customer did not leave a comment.

Tyler M.
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Staff was friendly and received a curtousy call the day prior to drop off.

Dylan S.
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Customer did not leave a comment.

Bob M.
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very nice people always helpful. love the dogs and cats

Michael W.
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Customer did not leave a comment.

Craig C.
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Customer did not leave a comment.

Alyssa L.
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Customer did not leave a comment.

Ray W.
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2nd time using with Peggy Steer in Emsdale, good friendly service. All was done to plan detail, very efficient

Veronica U.
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The cube van we rented had clearly had a heavy smoker using it before us. It would be great if in the same way that hotels have non smoking rooms, UHaul had non smoking vehicles. It gave me a headache unfortunately.

Colleen L.
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They are extremely diligent and helpful. Great experience.

Ross M.
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quick and easy drop off

John M.
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Keep up the excellent service Thank you

David P.
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Customer did not leave a comment.

GASTON P.
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Customer did not leave a comment.

trevor G.
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Customer did not leave a comment.

Alexander P.
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Person I talked to on the phone was helpful and accommodating.

Don V.
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Customer did not leave a comment.

David E.
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Peggy is fantastic and I would recommend dealing with her to anyone who asked

Michael W.
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Very polite doing a great job.

Steven K.
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Nice people very helpful

Heather K.
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The only issue we had was as we drove away everything was fine, but about 20km down the road we received warnings on my dash that a light was out on the trailer. We pulled over and it was fine, but this continued for the remainder of the time. We did call Bizzy B'zz Bookbin and the lady told us to call UHaul which we did however after being jumbled from Dept to Dept for quite a while and not able to connect with the correct Dept we opted to just continue on. We did have a family member following us so that was our safe guard should the lights not work properly.

Beatrice C.
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Customer did not leave a comment.

Lee-Ann M.
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Customer did not leave a comment.

Venus D.
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Very nice and friendly.. and helpful loading the trailer for me.

Bruce B.
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Customer did not leave a comment.

Jason W.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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