Make it easy to return equipment to where you need it and not where you don't. I live near Parry Sound, Ontario and normally rent from that location. When I made my reservation there were no trailers available in Parry Sound so my reservation automatically went to Emsdale, a location that is 62 km away. Given the poor road, it takes an hour to get there. I checked the cost of returning to Parry Sound. It was an extra $92.00. On this occasion, Emsdale was on the way to where I needed to go for my cargo, and when I got there I noted an abundance of trailers available. The next day, I had two spend two hours and drive more than 120 km to return the trailer. You didn't need the trailer in Emsdale which had plenty of trailers available, It would have been better to return it Parry Sound where you didn't have any trailers available. It would have been more likely to be rented in Parry Sound than Emsdale, but given the drop off fee, I was discouraged to return it where it was needed and so I returned it where it was not needed.
Philip W.
Bizzy B'zz Bookbin
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Emsdale, ON P0A1J0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The staff were extremely helpful and pleasant. Wish all retailers were as great to deal with.
Robert M.Excellent service
Jeff B.Always great reliable and friendly service from Peggy. The only improvement for me would be a larger open cargo trailer. Something 14 or 16' in length.
Dave S.