Customer Reviews for Black Canyon Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Black Canyon Storage

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Esther T. on

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Customer service was extremely friendly and helpful

Linda T. on

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agent went out of her way to make sure my rental went smoothly - including assist in change of date for pickup.

Jeff K. on

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The staff was very friendly and helpful..i highly recommend them

dana H. on

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I was not provided confirmation on the pick up/drop off location until the day before my appointment. I called to see if this was indeed the process and was told it was. I came from the Anthem AZ area which was a 3.5 hour drive to Bullhead City AZ. I had to make arrangements to be gone roughly 8 hours, which had to be done well in advance. I understand that you need to make sure you have the proper vehicles/dollys available but I think you need to give at least a 48 hour notice to secure the location and the date/time, so the customer has time to make other arrangements if necessary. Thank you

Gwen R. on

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Cathy was great!

Sandra B. on

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Frank P. on

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darrel R. on

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GEORGE C. on

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Samson O. on

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BURGUNDY C. on

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When I returned the product they charged my mother a late fee that they should have put on the card on file. Then they couldn't reverse the payment through their system and put it on my card instead. I am not happy with the way that was handled.

Michele T. on

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The staff were always very kind and helpful. I will definitely use their storage facility again.

Vicki Z. on

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This is one of the best storage facilities and at the right price. I never have had any problems and it is always accessible when I needed it. I would highly

ROBERT P. on

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The facility is very well maintained, Would recommend to anyone needing storage in that location.

susan H. on

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I was charged for a 42 hour trip when I only needed it for one day.No one showed us where to put the keys ..so after searching for a drop box in the dark( there were no lights on outside) we couldn't find it .After explaining this to the staff member she angrily pointed a thin black slot that was impossible to find in the dark.Scsmmers for sure.It cost Ys $200.00 for a 6 hour rental.Beware.

KATHY A. L. on

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Ladies in the office are always helpful and friendly. I recommend this facility to everyone that needs storage.

CLYDE LORRIE J. on

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Staff is very pleasant and willing to help in any way they can.

gordon J. on

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Dee J. on

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MARK CARLA L. on

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Very friendly and willing to accommodate in any way possible. Have highly recommended this facility to others that require storage services.

Paul J. on

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Trailer was great. Easy to pull and had no issues on the trip. Safety chains we're way too long and had to be rigged for the drive so as not to drag on the trip

VICTORIA L. M. on

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I had my things there for almost 6months.. no damage to any of my things. This place is the best. Thanks!

DANIEL F. on

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Was very pleased with your facility... Thank you so much...

Lauren W. on

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Nothing everythibg was great

Emerald M. on

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Nice place

BURGUNDY C. on

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Very good facilities. Was not disappointed.

David R. on

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Very friendly manager

Scott S. on

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Very nice!

John D. on

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Very helpful did not like going to another location for the trailer pickup when there was a few trailers in Anthem

Bonnie M. on

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While you can do everything on line....I chose to speak to a real person and could not get threw. My uhall pick location in Black canyon city az was able to take care of all my last minute problems.

Derrick C. on

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Jenell H. on

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TOM F. on

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Very pleased with service at this location

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Ross M. on

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Just keep up the great work!

William P. on

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ROSS M. on

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Keep up the good work!

jeff J. on

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I was told to take the truck to this location and when I got there he refused the truck. So I called and was told the other place in town would refuse it also and I would have to drive the truck an hour out of my way to drop it off. At that time a uhaul service truck pulled up and said he would take the truck for me. He was very nice and professional and the only one during the whole experience to help with the situation. I will never call uhaul for anything again!!!