Equipment was functional, and rusted and dirty.
Wendy F
Country Market LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Black Canyon City, AZ 85324
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This was my fourth attempt to rent an auto transport and was still met with error issues... The computer wouldn't connect to the Uhaul POS system so I had to finish my transaction over the counter worker's personal phone where there were still issues! I had said many many times what exactly I was aiming to tow (which hasn't changed from numerous prior rentals from Uhaul within the last year) and was told my 2022 RAM 1500 wasn't rated for this combination yet again!! I was furious! The guy on the phone finally looked up past order receipts of my account and realized what I was towing was definitely able to be towed by my truck... After having mentioned many times over different attempts that I was towing a Van and not another truck, the reservation attendants (in person and over the phone at Uhaul locations) continued to input the incorrect information, causing me nothing but strife with this whole process!! This last attempt I was finally able to rent the auto transport and achieve my towing task, but I'm not hopeful about using Uhaul in the future at all. These mix-ups were really unnecessary and time consuming, not to mention eventually expensive!
KATIE SWhile I appreciate the store clerk lending me a broom. I didn't like that he wouldn't give me any sort of receipt or something to confirm my drop off. And then I was worried for 3 days that I screwed up just leaving my rental there with no signed proof and having to get called and call uhaul multiple times to confirm the rental drop off. I dropped it off on the 17th and he checked it in on the 19th. I still got charged for anextra day I didn't use that I paid for in advance in case I was longer. When asking folks about the drop off locations there really should be a heads up of whether the place is a dealer or an actual uhaul. With reviews about said dealers.
carlos bNothing. Everyone so helpful. Much better than Anthem AZ location.
Martin EI had to drive 30 miles to pick up equipment
Jay R