Customer Reviews for Blue Door Storage
(U-Haul Neighborhood Dealer)

27 reviews

1470 Windsor Ave   Pontoon Beach, IL 62040

(618) 797-6564

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/27/2022 - 5/30/2022: Closed

Services at this Location:

Contact Us

(618) 797-6564

1470 Windsor Ave
Pontoon Beach, IL 62040

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/27/2022 - 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

My truck had a flat tire upon a pickup pick up did not notice until on the highway with my family in the truck

James A. 
Rating:
5.0

Customer did not leave a comment.

Keri W. 
Rating:
5.0

PERSONNEL VERY FRIENDLY AND GREAT TO WORK WITH.

Jeffrey G. 
Rating:
5.0

They went above and beyond to help us … they have terrific customer service and we appreciate all of their kindness!

Ed H. 
Rating:
5.0

A 20 foot truck would have been perfect. We used the 15 that this location had instead.

BENJAMIN R. 
Rating:
5.0

Customer did not leave a comment.

ELENA B. 
Rating:
4.0

The drop off area for U-Haul equipment was very small I had a 26 foot truck and he told Allie and was not sure where to leave it. Other than that the place was excellent.

Jeff B. 
Rating:
2.0

I rented and payed for equipment such as dollys and didn't get them. No one was available at pickup to help me.

Catherine A. 
Rating:
5.0

Great experience! We'll definitely rent from Blue Door Uhaul again! Thanks!

Angelique H. 
Rating:
5.0

Customer did not leave a comment.

Ricky P. 
Rating:
5.0

Customer did not leave a comment.

dannette H. 
Rating:
5.0

Customer did not leave a comment.

Dana S. 
Rating:
5.0

Customer did not leave a comment.

Lynda G. 
Rating:
5.0

Customer did not leave a comment.

Pamela H. 
Rating:
3.0

Returned trailer during normal work hrs. but was closed because of virus. Did mobile return, or a $20 fee would be charged, because they were closed. Nice little scam and price gouge they have going. Glad I'm lucky to have a mobile device.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Bradley S. 
Rating:
3.0

More chourge of equment

James J. 
Rating:
1.0

See above remarks

Michael O. 
Rating:
1.0

Open your location on your stated hours of operation, lock your front door when you arent there, run it like a business.

Douglas C. 
Rating:
5.0

Very prompt and friendly staff. Great experience.

Jeff F. 
Rating:
5.0

Nothing. I rented the car dolly on Monday 9/20 and everything went very well. Blue Door Storage and Rental was a very clean and well kept business. The individual working there was very friendly, knowledgable, and helpful. Also worked with Scott at Edgecliff in Highland and he went above and beyond to locate and reserve the dolly for me.

GARY R. 
Rating:
5.0

Customer did not leave a comment.

Parris J. 
Rating:
5.0

This was the first U-Haul I have rented that did not smell like cigarette smoke in the cab. What a pleasant surprise. They should all be that way !! No exceptions !!

Ken O. 
Rating:
5.0

The cab of the truck smelled like cigarette smoke. Very offensive and not uncommon for U-Haul trucks. There should be a surcharge for properly removing the smell if someone smokes in the truck. Hotels and rental car companies have surcharges to discourage smokers. I don't smoke and don't want to smell like smoke when I use a U-Haul truck. U-Haul needs to step up and fix this problem.

Ken O. 
Rating:
5.0

Customer did not leave a comment.

JEFF C. 
Rating:
5.0

This is how all u- haul locations should be run

Gerald S. 
Rating:
5.0

Customer did not leave a comment.

LAURA S. 
No reviews have been submitted for this location.

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