The initial process to get a storage unit was a nightmare. I did it over the phone and I gave my debit card info as well as all other info to the person over the phone. Thinking I was all set, I brought my stuff to the storage facility to find that there was no office on the site and I could not get in. I called the U-Haul number again to find out that I have to travel to the other side of town to a U-Haul truck rental business in order to get an access card. After I arrived at this other location, they couldn't find where I had paid for the unit over the phone. SO, I had to go through the whole process again, including providing my debit card info a 2nd time. By this time, I was beyond frustrated. I spent half of my day trying to secure a storage unit. Not to mention the drive to another location to receive an access card. I would not recommend them for this reason. To enter your enclosed, cooled unit, you have to drive to the front of the units and get out of your car to swipe your card and enter an access number, get back in your car and drive to your unit. Other than these things mentioned, the unit itself seemed clean and secure. The closing of my account was easy enough.
brenda m. | Overall ExperienceSelf Storage Units in Yuma, AZ, 85365
U-Haul Storage at Yuma MCAS
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I liked the security and 24 hour operation and military discount.
ARBENZ B. | Overall Experienceyour staff is remarkable, wow customer service ! Alfonso was so great, can't say enough. Thank you, Mike Mctighe
michael m. | Overall ExperienceI rented a uhaul truck and moved from PA to Az..We were impressed with the trucks ride and performance. It was economical on gas and a comfortable ride. Plenty of room in the cab. We towed a auto transport trailer with our car on board. Couldn't even feel it behind us. Pulled great. The origin office in North East Pa was superb with every step. They went above and beyond to help me, a single woman, out. I got a good rate. The storage facility in Yuma, AZ was very clean, climate controlled, and the attendant there was accommodating in many ways with helping with the check in and out. Gave me a cart to use. Thank you UHaul
christina h. | First ImpressionsThe customer service is not the same as when a site manager lives there, know the customer and knows you personally. Don't forget the customer.
Sylvia G. | Overall ExperienceWas very upset why they charged me a late fee when we told them why we were late. I think they need to refund me back the late fee.
QUENTON R. | Overall ExperienceMy storage room was dirty and had bed frames left in it. And I had to clean it out.
Deborah H. | Online Move InFriendly staff but the climate controlled unit did NOT meet advertised temperature. Canceled after only one month. My unit was 92 on a 102 degree day but UHaul states advertises 85. Can’t use it. The hallways were insulated but the units are not.
Michael B. | Overall ExperienceThis is the second time I have used this facility. I really like it
Penny G. | Overall ExperienceTy so much. Was great storing my items with you
DEBRA T. | Overall ExperienceNeed some one onsite more often.
Tracy C. | Overall ExperienceVery easy. Only issue online was it doesn't let you attach file, only take photo. But overall experience was great and the facility was well maintained and clean.
Michael B. | Online Move In