Customer did not leave a comment.Charles B.
Customer Reviews for Bobst Auto Parts
(U-Haul Neighborhood Dealer)
Beaver, OH 45613
Services at this Location:
- Mon-Fri: 9 am - 4 pm
- Sat: 9 am - 12 pm
- Sun: Closed
Special Operating Hours
- 12/24/2021: 8:00 am - 12:00 pm
- 12/25/2021: Closed
- 12/31/2021: 8:00 am - 4:00 pm
- 1/1/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is an "old school" local auto parts business that offers limited Uhaul goods/services. In comparison to the three locations I've used near my home in Severn Maryland...this one is lacking in customer service, even as a simple drop off location. Recommend a "secret" shopper experience to validate customer service is up to Uhaul standards...or refresher training on how to check in equipment for available use to other customers. Currently "disputing" excess use charges through the invoice/receipt. Zero reason this should have occurred...as I stood in line, waited for service representative, confirmed parking spot for drop off and asked if they needed to see paperwork...all straightforward processes I've done multiple times with Uhaul. Somehow no one could be bothered to put the auto transport back into available inventory and I had to be contacted by the service center to confirm location of equipment. That's poor customer service at the drop off location...plain and simple.BRAD F.
Great ServiceDavid Z.
The truck was full of dog hair and I did not receive the dolley that I reserved. My original pick location did not have the truck I reserved so I had to drive 30 miles past the original location to pick a truck of the same size.Amber M.
Make sure the trucks r cleaned out before rerenting. Also the person who rents them should be there when a reservation is made ahead of timeDeanna P.