Customer Reviews for Boerne Import Auto Werks LLC
(U-Haul Neighborhood Dealer)

873 reviews

1034 N Main St   Boerne, TX 78006

(830) 249-1209

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(830) 249-1209

1034 N Main St
Boerne, TX 78006

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Lady was super nice

Leopoldo L. 
Rating:
5.0

Excellent service!!

ANDREW M. 
Rating:
5.0

Location opened right on time. My online rental request was ready for me to sign. The Uhaul rep was very helpful and courteous.

John F. 
Rating:
4.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

Fabulous service and Mary is the best!

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Gabino A. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
5.0

Customer did not leave a comment.

Lewis G. 
Rating:
5.0

Customer did not leave a comment.

Marian A. 
Rating:
5.0

Customer did not leave a comment.

Brad S. 
Rating:
5.0

Keep up the good work...Mary is a great personality there

steve W. 
Rating:
5.0

Customer did not leave a comment.

Ronnie L. 
Rating:
4.0

Customer did not leave a comment.

JamesS W. 
Rating:
5.0

Love this Place!! Super clean and very professional. Will come back soon.

ANDREW M. 
Rating:
5.0

Super helpful and easy. Would definitely use again!

Justin M. 
Rating:
5.0

No recommendations for improvement. This was a very easy and convenient rental. The price was right also!

Floyd Wayne P. 
Rating:
5.0

Mary is the best!!

Laurie L. 
Rating:
5.0

Customer did not leave a comment.

Francis S. 
Rating:
5.0

Smooth move with no problems.

Klaus P. 
Rating:
5.0

Customer did not leave a comment.

Philip C. 
Rating:
5.0

Customer did not leave a comment.

Mark O. 
Rating:
5.0

Customer did not leave a comment.

Roy P. 
Rating:
5.0

Mary and her staff were very efficient and friendly. This was the easiest rental I've ever had. I will definitely use this location again.

Sherry R. 
Rating:
1.0

Mary was rude and condescending. If I hadn't needed the trailer, I would have left.

Lawrence P. 
Rating:
5.0

Customer did not leave a comment.

Susan M. 
Rating:
4.0

Customer did not leave a comment.

Jose C. 
Rating:
5.0

Customer did not leave a comment.

Kyle J. 
Rating:
5.0

I can't think of anything. Everything went great.

Mike P. 
Rating:
5.0

Great Customer service

Gerardo G. 
Rating:
5.0

Customer did not leave a comment.

Andrea B. 
Rating:
5.0

Everything was perfect, thank you!!

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Kyle J. 
Rating:
5.0

Customer did not leave a comment.

ROBERT N. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

I have rented many UHAUL equipment in the past, and THIS LOCATION is BY FAR THE BEST UHAUL service I have received!!!! THANK YOU!!!

Oemuer S. 
Rating:
5.0

Customer did not leave a comment.

Douglas M. 
Rating:
5.0

Customer did not leave a comment.

EDWARD S. 
Rating:
5.0

Thank you for such great service!!!

Cynthia V. 
Rating:
5.0

Nothing. Very helpful and courteous

George K. 
Rating:
5.0

Excellent customer service! This is my Preferred Uhaul rental location in the NW SA area! Always excellent!

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

They made the process easy ~ so appreciated, since our weekend was already a bit stressful. Wonderful experience!!

Lori B. 
Rating:
5.0

Customer did not leave a comment.

Jim O. 
Rating:
5.0

Keep up the Great Work' 🤗

GLADYS G. 
Rating:
5.0

Great experience!

edwin C. 
Rating:
5.0

Mary was great !!

EDDIE V. 
Rating:
5.0

Customer did not leave a comment.

Barry S. 
Rating:
5.0

Mary was wonderful to work with. I had to make some last minute changes to my reservation and she was very helpful. Will always use them for my hauling needs

karan J. 
Rating:
4.0

Two thumbs up

VALORIE C. 
Rating:
4.0

Some of the process has changed since my last recital , but it was fairly smooth. I had an issue but it was more of a misunderstanding and it was cleared up quickly and in a friendly Texas way. I grew up in this area and it's nice to have Uhaul right on main again.

Valorie C. 
Rating:
4.0

Customer service was excellent!!!

MELODY H. 
Rating:
5.0

Customer did not leave a comment.

alex V. 
Rating:
5.0

Customer did not leave a comment.

Cynthia G. 
Rating:
5.0

Very kind, friendly and attentive owners!

Susanne H. 
Rating:
5.0

Customer did not leave a comment.

Yamileth P. 
Rating:
5.0

Nothing' Everything is Great' very high standards already.

GLADYS G. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Mary is super helpful and is very knowledgeable.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Above average.

rachel B. 
Rating:
5.0

Mary was fantastic! Thanks for the great support!

Stephen D. 
Rating:
5.0

The Best!!!

ANDREW M. 
Rating:
5.0

Continue to do business with the personal touch I experienced

Robert S. 
Rating:
5.0

Mary went above and beyond in accommodating us. We really appreciate the first rate customer service!

julie J. 
Rating:
5.0

Customer did not leave a comment.

Thomas A. 
Rating:
5.0

Customer did not leave a comment.

Jimmy B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
5.0

Mary went above and beyond to help my husband and myself to accomodate our long trip with the very best affordable rate. She was helpful on every level . Highly recommend at this Boerne location . Thank you so very much for all your help with our move.We would give her 10 stars!!! Thank you!!

Greg D. 
Rating:
5.0

Mary was Super!!! Very professional..

ANDREW M. 
Rating:
5.0

Customer service was excellent, assisted with hooks by up the trailer and unhooking the trailer. Fast in and out service.

Daniel C. 
Rating:
5.0

Exhaust leak

Charles H. 
Rating:
5.0

Great people work at uhaul

JOANN R. 
Rating:
3.0

At my drop off location when I dropped the truck off the female employee didn't seem to have time to come out and look at truck , check fuel level or count blankets and I didn't find out about the extra charges until my next rental 2 weeks later !

TIM H. 
Rating:
5.0

Very nice and efficient!

Amanda R. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
4.0

Customer did not leave a comment.

James A. 
Rating:
5.0

My experience: Friendly, down to earth, good people. Took care of hook/unhook and paperwork; almost handsfree. No hassles, no drama, straight forward without being standoffish.... very helpful.

Paul F. 
Rating:
5.0

Great customer service. No problems at all with the trailer. Easy return. Since we returned it on a Sunday I was concerned that it might be a mess. But it was easy to do using my phone.

Diane F. 
Rating:
5.0

Customer did not leave a comment.

MARY H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

Nothing

Dan D. 
Rating:
5.0

Customer did not leave a comment.

Harold G. 
Rating:
5.0

Their customer service is as their best. Very helpful and wanting to work with you to help you out.

Jesus L. 
Rating:
5.0

Customer did not leave a comment.

Gerhard S. 
Rating:
5.0

Customer did not leave a comment.

Aaron H. 
Rating:
5.0

Customer did not leave a comment.

Preston M. 
Rating:
5.0

They stayed open longer for me to drop off. Very good experience from beginning to end

Robert A. 
Rating:
5.0

Excellent service! At check in we were greeted by friendly employees who wanted to help! Thank you, we will definitely use this location again!

Brian G. 
Rating:
5.0

Customer did not leave a comment.

Dave B. 
Rating:
4.0

Customer did not leave a comment.

Ed S. 
Rating:
4.0

Customer did not leave a comment.

john P. 
Rating:
5.0

Customer did not leave a comment.

KYLE S. 
Rating:
5.0

Excellent all around

CHARLES K. 
Rating:
3.0

Customer did not leave a comment.

Stephanie N. 
Rating:
5.0

They were very efficient and helpful and friendly.

Brenda M. 
Rating:
5.0

Customer did not leave a comment.

RONALD L. 
Rating:
5.0

Customer did not leave a comment.

TYRONE N. 
Rating:
5.0

Customer did not leave a comment.

ANDREW M. 
Rating:
5.0

Customer did not leave a comment.

David H. 
No reviews have been submitted for this location.

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