I could not be happier with the professional, friendly service. Things changed throughout the rental and they understood and easily made adjustments . I highl6 recommend them.
Jane J.
Customer Reviews for Boerne Import Auto Werks LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Maybe upgrade computers.
Joseph F.Other than delivering the trailer to my home, it was perfect!!
Ray T.Lady was super nice
Leopoldo L.Excellent service!!
ANDREW M.Location opened right on time. My online rental request was ready for me to sign. The Uhaul rep was very helpful and courteous.
John F.Fabulous service and Mary is the best!
Robert A.Keep up the good work...Mary is a great personality there
steve W.Love this Place!! Super clean and very professional. Will come back soon.
ANDREW M.Super helpful and easy. Would definitely use again!
Justin M.No recommendations for improvement. This was a very easy and convenient rental. The price was right also!
Floyd Wayne P.Mary is the best!!
Laurie L.Smooth move with no problems.
Klaus P.Mary and her staff were very efficient and friendly. This was the easiest rental I've ever had. I will definitely use this location again.
Sherry R.Mary was rude and condescending. If I hadn't needed the trailer, I would have left.
Lawrence P.I can't think of anything. Everything went great.
Mike P.Great Customer service
Gerardo G.Everything was perfect, thank you!!
Robert A.I have rented many UHAUL equipment in the past, and THIS LOCATION is BY FAR THE BEST UHAUL service I have received!!!! THANK YOU!!!
Oemuer S.Thank you for such great service!!!
Cynthia V.Nothing. Very helpful and courteous
George K.Excellent customer service! This is my Preferred Uhaul rental location in the NW SA area! Always excellent!
JOHN H.They made the process easy ~ so appreciated, since our weekend was already a bit stressful. Wonderful experience!!
Lori B.Keep up the Great Work' 🤗
GLADYS G.Great experience!
edwin C.Mary was great !!
EDDIE V.Mary was wonderful to work with. I had to make some last minute changes to my reservation and she was very helpful. Will always use them for my hauling needs
karan J.Two thumbs up
VALORIE C.Some of the process has changed since my last recital , but it was fairly smooth. I had an issue but it was more of a misunderstanding and it was cleared up quickly and in a friendly Texas way. I grew up in this area and it's nice to have Uhaul right on main again.
Valorie C.Customer service was excellent!!!
MELODY H.Very kind, friendly and attentive owners!
Susanne H.Nothing' Everything is Great' very high standards already.
GLADYS G.Mary is super helpful and is very knowledgeable.
JOHN G.Above average.
rachel B.Mary was fantastic! Thanks for the great support!
Stephen D.The Best!!!
ANDREW M.Continue to do business with the personal touch I experienced
Robert S.Mary went above and beyond in accommodating us. We really appreciate the first rate customer service!
julie J.Mary went above and beyond to help my husband and myself to accomodate our long trip with the very best affordable rate. She was helpful on every level . Highly recommend at this Boerne location . Thank you so very much for all your help with our move.We would give her 10 stars!!! Thank you!!
Greg D.Mary was Super!!! Very professional..
ANDREW M.Customer service was excellent, assisted with hooks by up the trailer and unhooking the trailer. Fast in and out service.
Daniel C.Exhaust leak
Charles H.Great people work at uhaul
JOANN R.At my drop off location when I dropped the truck off the female employee didn't seem to have time to come out and look at truck , check fuel level or count blankets and I didn't find out about the extra charges until my next rental 2 weeks later !
TIM H.Very nice and efficient!
Amanda R.My experience: Friendly, down to earth, good people. Took care of hook/unhook and paperwork; almost handsfree. No hassles, no drama, straight forward without being standoffish.... very helpful.
Paul F.Great customer service. No problems at all with the trailer. Easy return. Since we returned it on a Sunday I was concerned that it might be a mess. But it was easy to do using my phone.
Diane F.Nothing
Dan D.Their customer service is as their best. Very helpful and wanting to work with you to help you out.
Jesus L.They stayed open longer for me to drop off. Very good experience from beginning to end
Robert A.Excellent service! At check in we were greeted by friendly employees who wanted to help! Thank you, we will definitely use this location again!
Brian G.Excellent all around
CHARLES K.They were very efficient and helpful and friendly.
Brenda M.