Customer Reviews for Bossier FunJumps

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bossier FunJumps

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Michael M. on

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Customer did not leave a comment.

Francis K. on

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We got back to Bossier City and unloaded the trailer after this location had closed for the day. However, we were able to drop the trailer off anyways in the lot. That saved us time in having to go in the next day since we were going out of town again. Overall, drop-off and check-in of the trailer was very easy.

SIDNEY G. on

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I love these people. Professional and friendly. I have rented a truck from them on Airline Drive. No issues with overcrowded parking. Would rent from them again.

Chet B. on

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The only problem is the mobile check in, which I tried. I showed up at 745 to check in for 8am, but it wouldn't work. No explanation was given except that my location wasn't accurate. But everything else including the representative was great.

alexander v. on

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They put my end location at the wrong city, they put it at a city next to the city I needed to drop off at.

Anthony L. on

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Tangy H. on

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Send equipment in for repairs as needed.

Susan C. on

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Jennell R. on

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The cab of the truck was dusty, the staff was pleasant. Unfortunately because the first two locations did not have any available trucks I had to drive almost an extra 20 miles

Rickey E. on

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They need to make sure that double check the mileage on the truck before charging or accidentally charging someone for miles that they did not use. I’m glad I took a photo of the mileage before I left.

ernie c. on

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roland m. on

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The customer service is excellent. All my visists were awesome... Thanks!!!!

Guy K. on

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Milam L. on

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The two ladies that met me there were very kind and helpful.

Claudia B. on

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Keep being friendly! Good luck with your relocation

Paul D. on

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Drop off was questionable. No one there. No real instructions. I called the next day 1-1\2 hours after they opened, and they had to look out the window to see the only trailer on the lot. They then checked it in and I got the receipt

Katrina D. on

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Blaze B. on

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Robert H. on

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Easy check in. Satisfied customer.

Joyious C. on

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Daniel G. on

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U-Haul could have gotten the location of my reservation correct in the first place instead of having me go on a goose chase trying to track down my truck rental

Chelsea B. on

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Victoria V. on

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Staff was very friendly

Jamie R. on

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john t. on

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Customer service was great i would definitely use this location again.

Ricardo M. on

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Ellen A. on

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Deborah T. on

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Dan M. on

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Dan M. on

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Timothy K. on

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Overall very pleased!

Tina R. on

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Very friendly and professional staff

Kalia K. on

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Sarah R. on

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MELISSA L. on

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matt f. on

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Nothing. Very professional and easy pickup from nice people.

Andy R. on

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Chelsea S. on

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Customer service was excellent and they are extremely friendly!!!

Melissa M. on

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They went above and beyond to meet my needs. I highly recommend this place to anyone who needs to rent a Uhaul truck or trailer.

James B. on

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Wanda C. on

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Wonderful people, made our first time renting a u-haul an easy experience. Would definitely recommend them.

Guy K. on

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Good people. The owners gave their help off for the holidays. Nuff said.

Anthony T. on

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Ryan B. on

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I brought the trailer I rented back on time but was charged for another day. I’ve called 3 times to try and get a refund and they keep saying a manager will call me back. He never does..I would like my money back

WILLIAM M. on

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Insure that you're truck roofs don't leak!

Ashley K. on

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April W. on

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The only complain I have is that I couldn’t return the truck to a Shreveport store I had to go back to Bossier to return the vehicle which was inconvenient

EDDIE G. on

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No one too responsibility for the over charge. Wont use again. I was charged for an extra day that i should not have been

Carole A. on

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Nothing. Great service already

Frances T. on

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Suzan M. on

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Elijah L. on

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The employees at this location were very helpful. I wish I could say that about the customer service team who took my reservation and booked my rentals on Uhual.com and using the 1-800 number. They were horrible. Service was horrible. Every time I called I was put on hold for well over 15 minutes, at which point I just hung up. They also booked me a rental that was an hour (1 HOUR I.E. 60 MINUTES) from my home and informed me of this just 44 hours before I was to move. Gee, thanks for the notice! How unpractical that was!

John B. on

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thank you for being open on sunday

Wesley D. on

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Uhaul, please contact me.

Matt M. on

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Great service!

William A. on

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Rebecca G. on

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The location in bossier city needs added to your website.

FRED F. on

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Kathy S. on

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Cliff T. on

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nice job

Wendy M. on

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Samantha, Cynthia and Ashley are awesome. They are always willing to help and they always have everything ready for our Uhaul reservation.

Lisa C. on

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KENNETH V. on

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Did not see a single truck. Can not rate inside, as soon as i pulled up they walked out to check the trailer

Danny C. on

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Had to hook up trailer ourselves, etc. Seems like a place that just does paperwork and you better hope you can do it on you own if you arrive. Would not want to be someone that can't lift trailer up on hitch. That is reason I picked the location I did but you changed it to this place. In addition rate was different than I was quoted online but not much luck on changing so needed trailer , got it and went about my business. I have sent emial to customer service so I can understand why the rates where different

TYLER R. on

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JEFFREY B. on

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Gary B. on

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Equipment was not at location. Location is real hole in the wall. Spent the next 3 hours trying to find a dolly.next location rented me a dolly that was to narrow. 3rd location finally got me the right dolly. What a circus

William M. on

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Originally I scheduled to pick up from milano’s Mini storage in Gonzales, LA. When I got there the location was locked and nobody was there. After I looked the phone number up online and called the owner he walked from next door and let me in. Then he notified me that there was no trailer there at his location even though the website let me pick his location. He sent me to another location that I drove past to come to his, because it was the 1st location to pop up available with the trailer I was looking for. Not sure if I can recommend uhaul for future needs if this is common practice

Richard H. on

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PATRICK W. on

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I will not use Uhaul again. I scheduled an pickup at the North Market location. I received a call telling me to pick up on Airline Drive in Bossier City, LA. I arrived and reviewed the truck and it was too small. I was advised it was big enough. I drove to pack the truck, it was too small. I got the bigger truck at Hearn and North Market and when returned the truck to Bossier. I was told I had to pay for that rental as well.

Jill E. on

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Todd K. on

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They were helpful and friendly. The BEST!

Steven S. on

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Great service all around. I will highly recommend Uhaul to everyone.

Jose A. on

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Walked in and out. The return was just as smooth.

Brent S. on

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Matthew M. on

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Rented trailer online, went to Uhaul location that was indicated. They did not have trailer, told me they could not help me that I needed to call uhaul number. 15 minutes wait to talk to someone had to be sent to another location. Other location great. However, I rented trailer for 8 hours originally online and the new place closed when 6 hours elapsed. Rather buy a trailer then deal with uhaul system again. People at the Bossier funjimps were great and helped out where uhaul could not.

Rafael R. on

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I was told by my receiving location that the positioning of my tow dolly from Bossier City was absolutely horrible. The chains were dangerously wrapped and that I could have lost and damaged my car. It was a huge tangle of chains and they were surprised it didnt break and so am I. I honestly feel very relieved that everything arrived in one piece but I trully believe that each Uhaul dealer should be tought the same way to tighten chains and install equipment. This is unacceptable. Thank you Mesa team for showing me what inproper installation looks like.

Wendy M. on

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Samantha was super awesome with the rental process. We plan on using and advertising for this location for our future needs and the needs of our friends and family.

Sherber H. on

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Nothing, I think they’re great!

Wendy M. on

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Cynthia and Ashley were very professional and helpful. They were very informative regarding the UHAUL we rented. We will use this location from now on. A very good location for UHAUL rentals. Thanks for all the help.

LaSonja B. on

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Nothing. I had a wonderful experience with this company and will refer my family and friends.

kimberly H. on

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The retailers weren't as educated about the process of renting a uhaul truck as I have experienced in other retailers. But they were extremely professional and very nice.