Customer did not leave a comment.CHRISTOPHER T.
Customer Reviews for Bossier FunJumps
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The engine light stayed on the entire trip and it was very tense!VENESIA A.
Customer did not leave a comment.barbra K.
Everything was convenient and fast the staff was friendly and politeROQUEL E.
Friendly, engaging, and helpful staff.HICKEY H.
Customer did not leave a comment.Stacie W.
I wish the .79 a mile was cheaper. But everything was good.Dustin M.
Excellent, welcoming customer service..HERBERT M.
Customer did not leave a comment.DAVID V.
Customer did not leave a comment.RUNDLE M.
Have someone in the office during the open hours.....especially when you have a reservationNina T.
Customer service was excellent. Plan to use them again.RONALD H.
Make sure a dolly is on the truckCHAUNTE R.
Excellent people. Joy to work with.Charles E.
I was charged double the charge after they fixed the refund trying to add the insurance that I never got. they were unable to add insurance when I returned to the Uhaul office no one viewed the truck in person with me and now I have to take this trip with waiting on my refund they charged back. All this to not have insurance? And hold 690.63? During a pandemic that I was sickened by an apartment with walls of mold. In bossier city Louisiana 71113Catherine H.
Customer did not leave a comment.Latisha J.
Awesome friendly knowledgable service...fast and efficentMichael M.
Customer did not leave a comment.CHAD G.
Elwood and Samantha did a wonderful job of getting everything ready they called us and paperwork equipment setâ€¦ Did a walk around with us at the truck showed us the fluid levels in the engine and also condition of the tires since we are moving along way to Coloradoâ€¦ Great customer service I recommend them!!Elwood and Samantha did a wonderful job of getting everything ready they called us and paperwork equipment setâ€¦ Did a walk around with us at the truck showed us the fluid levels in the engine and also condition of the tires since we are moving along way to Coloradoâ€¦ Great customer service I recommend themJohn L.
Would like to say that Elwood went above and beyond to find us a truck, and when they didn't have the one we needed, he let us have the next size up for the same price. Thank you Elwood.Dee G.
Customer did not leave a comment.KEVIN C.
Customer did not leave a comment.Nolon S.
Customer did not leave a comment.Brittany M.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.Vincent B.
They did not have the moving blankets I requested in my online order. I had to purchase moving blankets at Harbor Freight at a cost of $60. Not happy!Steven S. V.
Customer did not leave a comment.Shelley M.
Unit had cigarette ashes all in it. Smelled terrible. The back passenger side tire was damaged and had wire showing.Bobby B.
Customer did not leave a comment.creola R.
Customer did not leave a comment.SEBASTIAN D.
Customer did not leave a comment.RICHARD A.
Customer did not leave a comment.Anthony C.
Customer did not leave a comment.Ivy P.
Customer did not leave a comment.greg B.
Customer did not leave a comment.Jerry S.
They are crooked. Scheming as much as possible.jean B.
Everything went smooth and they were very courteous and helpfuljames S.
Lights stopped working on car haulerThomas B.
Customer did not leave a comment.Phillip S.
Customer did not leave a comment.esther J.
Thanks best uhaul place everMontijhara R.
Customer did not leave a comment.John S.
Customer did not leave a comment.Mike S.
Customer did not leave a comment.Mark E.
Customer did not leave a comment.Kristi S.
Customer did not leave a comment.Breck K.
Customer did not leave a comment.Erin B.
Customer did not leave a comment.Lori S.
Synthia was awesome. Exceeded my expectations! Brought calm to storm that is associated with moving.jean B.
Will never use u haul again. Knew better and gave you another chance anyway. Had to wait an hour and a half for tire in trailer to be changed that should have NEVER been left on trailer to start our journey.Linda R.
Customer did not leave a comment.paxton L.
Customer did not leave a comment.Ted D.
We reserved our truck one week in advance and we recieved our text message stating to pick up on Shed road in Shreveport. We were early for our pickup time. Good thing since they did not have a truck nor was open for Uhaul business. We were told to come to Bossier City location and they helped us out. Even needed roadside assistance and they made it a little better.Deidra D.
Customer did not leave a comment.joan L.
Staff was super friendly and helpful!! Would absolutely recommend using Bossier FunJumps!!!Joshua B.
Customer did not leave a comment.Gerri C.
Location did not seem very secure or professional.Bennet T.
Customer did not leave a comment.Nicholas E.
Staff need to be better trained in the uhaul software particularly in obtaining credit card authoriazation. It took several attempts for me and another customer. Apparently they were calling the wrong number.Bruce G.
The staff is friendly, helpful and knowledgeable. Its always easy to get in and out quicklyROBERT K.
Customer did not leave a comment.Josh B.
Opened 20 minutes late. Business is not attractive - weeds, peeling paint etc.Robert F.
Customer did not leave a comment.Mark B.
Customer did not leave a comment.Jason S.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.John M.
Great customer service! I absolutely love the staff there. They were wonderfulKristen C.
Customer did not leave a comment.Nilo O.
Excellent staff & management did everything that was needed for customer with great quality. Will recommend them for all efforts. Enough space for large vehicles & trailer as to benton road location . No place to park both truck & trailers or space available to maneuver in or out in any way and not open on Sundays. Staff on benton rd were nice at counterDanny K.
Customer did not leave a comment.Elwood F.
Customer did not leave a comment.Amber T.
She was very helpful, regional manaher that was contacted was not very understanding or accommodating.. Big money game, so disappointed in the way the regional manager handled the situation.Susanna W.
Customer did not leave a comment.John P.
Customer did not leave a comment.Doug K.
Customer did not leave a comment.David N.
Great people to rent from, very courteous!!!!Rhonda C.
Clean the truck and do what you said you would do.rex E.
Customer did not leave a comment.william W.
Customer did not leave a comment.Kenneth O.
Customer did not leave a comment.Fred P.
Very nice and personalable at Bossier Fun Jumps. Great rental experience, very satisfied.Bart W.
Customer did not leave a comment.MYLES M.
This is the second one I dropped off and they are very nice people to work with.Angela C.
Nothing all was goodBetty B.
Customer did not leave a comment.Martha W.
Bossier Fun Jumps was great with rental. My complaint is with U-Haul. They cancelled my reservation, then would not listen when I tried to explain what I needed. Did not have direct number to call original place I rented truck, but manager from place did send me an email. After I had rented from Cubby Hole, given them my credit card, I was told they did not have truck, so I was sent to Bossier Jumps. Thank goodness Bossier Jumps stepped in and took care of me and saw to it everything was straightened out. U-Haul needs to leave service up to local business, the home office just messes rentals up.Linda B.
Very friendly and accommodating.Oscar S.
Was told several lies not happy and don't plan on ever using uhaul again still waiting on a callmadison A.
Customer did not leave a comment.Michael M.
We got back to Bossier City and unloaded the trailer after this location had closed for the day. However, we were able to drop the trailer off anyways in the lot. That saved us time in having to go in the next day since we were going out of town again. Overall, drop-off and check-in of the trailer was very easy.Francis K.
I love these people. Professional and friendly. I have rented a truck from them on Airline Drive. No issues with overcrowded parking. Would rent from them again.SIDNEY G.
The only problem is the mobile check in, which I tried. I showed up at 745 to check in for 8am, but it wouldn't work. No explanation was given except that my location wasn't accurate. But everything else including the representative was great.Chet B.
They put my end location at the wrong city, they put it at a city next to the city I needed to drop off at.alexander V.
Customer did not leave a comment.Anthony L.
Send equipment in for repairs as needed.Tangy H.
Customer did not leave a comment.Susan C.
The cab of the truck was dusty, the staff was pleasant. Unfortunately because the first two locations did not have any available trucks I had to drive almost an extra 20 milesJennell R.
They need to make sure that double check the mileage on the truck before charging or accidentally charging someone for miles that they did not use. I'm glad I took a photo of the mileage before I left.Rickey E.
Customer did not leave a comment.ernie C.