Customer Reviews for Box It Plus
(U-Haul Neighborhood Dealer)

44 reviews

22543 Ventura Bl Ste 220   Woodland Hills, CA 91364

(818) 436-0230

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(818) 436-0230

22543 Ventura Bl Ste 220
Woodland Hills, CA 91364

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Stephen was a pleasure to work with.

kathleen C. 
Rating:
5.0

Very professional

Jaswinder S. 
Rating:
5.0

This was the best experience I have had with Uhaul. Easy, quick and professional

John S. 
Rating:
5.0

Customer did not leave a comment.

Douglass B. 
Rating:
5.0

Great service. Very professional

Rodrigo L. 
Rating:
5.0

It was great! Efficient and streamlined with good parking for my personal car

Ann D. 
Rating:
5.0

Customer did not leave a comment.

Sherif S. 
Rating:
2.0

Customer did not leave a comment.

ILLYA T. 
Rating:
5.0

Thank you Iris and Steven for wonderful service!

Michelle S. 
Rating:
5.0

Customer did not leave a comment.

patrick P. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
5.0

Steven was very professional and accomodating. I will definitely rent from his location in the future.

OLEG P. 
Rating:
5.0

Customer did not leave a comment.

BERNADETT T. 
Rating:
1.0

Customer did not leave a comment.

PATRICK P. 
Rating:
5.0

Awesome customer service!

Carmen C. 
Rating:
5.0

The gentleman working there was so nice and helpful, answered all my questions and made my experience great!!

Hannah R. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Everything was good - maybe provide a gas station that sells $2 gallon gas! (lol) - otherwise - easy, professional, friendly - keep up the good work!

DOUGLASA B. 
Rating:
5.0

Vehicle was super clean. Fast and very efficient service. Would definitely use them again.

Doreena B. 
Rating:
5.0

Customer did not leave a comment.

Benjamin S. 
Rating:
5.0

Fantastic

SERGUEI K. 
Rating:
5.0

so easy with app....owner explained everything perfectly

PHILLIP F. 
Rating:
5.0

Customer did not leave a comment.

LORI E. 
Rating:
3.0

Customer did not leave a comment.

ROBERT S. 
Rating:
2.0

App check-in not allowed here. You have to go to a Second floor office and get the key. Guy working there Saturday was not a friendly person. The door to return the key after hours is extremely difficult to open.

Marie M. 
Rating:
3.0

Customer did not leave a comment.

Antonio S. 
Rating:
5.0

Excellent experience!! Thank you.

LESLI G. 
Rating:
5.0

Very easy transaction

Jeffrey J. 
Rating:
2.0

Location of U-haul office is very difficult to find. There is no sign for Box It Plus on the exterior of the building, and the building itself requires a door code (which was not provided beforehand) and forcing open an unmarked, difficult-to-open door. Owner claimed that nobody had any problems finding the location. Yeah, right. Also, ended up purchasing damage waiver by accident even though I had explicitly excluded that from the original reservation, which was made over the phone. I take some responsibility for my mistake, but I was in a hurry and signed the sheet so I could get out of there, and afterward I felt taken advantage of. Dust and debris in the back of the truck from the previous renter, which we had to sweep up to avoid a charge. Not a great experience overall, which contrasted with my prior great U-haul experience.

Alex O. 
Rating:
5.0

Very friendly, great service, available when needed!

Aidan S. 
Rating:
3.0

Make sure the operator is clear about their drop off protocol. The location has one van and no key drop off. If they say they are open until 4 pm, they should pick up the phone for questions until 4 pm. And make sure the corporate phone assist knows the idiosyncrasies of that specific location.

Kimberly S. 
Rating:
5.0

Customer did not leave a comment.

Emanuel R. 
Rating:
5.0

Customer did not leave a comment.

ANDRE R. 
Rating:
3.0

I clicked on renting moving blankets, $5 for 6. When I arrived, I was told they weren't carried at this location. It was taken off the bill, but the money isn't important; it's not knowing I had no blankets until I showed up to take the vehicle. The website should block add-ons at a location where they aren't available. Better still, get them from another location where the van was picked from.

Scott G. 
Rating:
5.0

Great customer service.

Eric W. 
Rating:
5.0

Customer did not leave a comment.

francesca P. 
Rating:
5.0

They couldn't have been nicer and more helpful. Very easy to get in and out and on my way. Will use them again anytime I have a need.

john A. 
Rating:
5.0

And the place i rented it from was really nice

michael K. 
Rating:
4.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Iris was amazing!!!

David T. 
Rating:
5.0

So convenient and very professional service

Melissa I. 
Rating:
5.0

Customer did not leave a comment.

DAVID O. 
Rating:
4.0

Customer did not leave a comment.

Jorge G. 
Rating:
5.0

Great service!

kendall W. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top