There is very little that can be done to improve on the stellar service we received. The whole transaction from beginning to end was wonderful. The gentleman who handled the rental was very pleasant and went the extra mile to help us. The equipment was in clean condition; it was mechanically sound and the rates were very fair. The next time we need a rental truck, we will definitely us the U-Haul in Crittenden, KY.
bob d
National Truck & Equipment
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crittenden, KY 41030
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They were closed when I got there so I called he number on the contract. I was texted a link for self drop off. The link worked but the app wouldn't let me choose my location and even with full location sharing set the app couldn't find me. I had to manually check in but was concerned they would charge because the auto check-in wasn't completed. I was not charged. The location is small and the only reason I would not recommend dropping there is I had a 26 ft truck and there was one spot left in the lot with a truck from and back a fence to the side and the drive and a parking lot opposite the fence. Was very tight and with no camera in the truck was a frustrating but possible task.
Henry RKevin was a genuinely wonderful person. He embodies what a caring and thoughtful person should be in that industry.
Stephanie TFirst ever experience with renting a uHaul. Couldn't have asked for a better experience.
AMANDA FI will be calling customer service tomorrow for some type of refund I wish heard $350 for a local truck
TREY M