Ivan Q.
Customer did not leave a comment.
Customer Reviews for Brakes Unlimited
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Brakes Unlimited
Veronica M.
Very good service over the phone and in person. Would highly recommend this place.
gerald C.
How can you improve on excellent service?
William B.
I was told that I could turn my trailer anywhere i needed to found out I could not. Was not happy at all.
Cristian P.
Great Customer Service
Levi Y.
Choose vendors that are more professional in service and appearance. Too many uhauls are operated by businesses and people that are off-putting in how they look or how they perform their service.
Pete Z.
Was quick and easy to do, from pick up to return, had no problems.
David M.
Very friendly gentleman helped me return my trailer, easy to get to.
rhonda F.
The whole check in through the phone didn't work. For some reason or another it wouldn't allow us to return truck. It wouldn't pick up my location but location was on.
Rudy V.
Great customer service ????
Eddy Y.
Had a great experience dropping off truck. Very personable and friendly guy running the shop!
Roy D.
This pickup location was way out of my way. Should have moved the equipment to the location I scheduled the pick up from or compensated me for the inconvenience.
Valerie R.
The man was rude, and unprofessional. it did not come with the ramp like I expected, I was not told that I have to pay for gas, I was not told that I have to pay for insurance, and it was not anywhere 19.95 like advertised. I'm very unhappy with the u haul service and will never use again.
bob M.
all ok, friendly service.
Rick P.
Owner/manager was very helpful and friendly.
Kristen R.
I tried to check the trailer in on-line and had to keep it an extra day because the online check in didn't work. You need to use Chrome and nothing in the Uhaul Share site said that. Very frustrating, I had already unhooked it and had to hook it back up and go home, call T-Mobile to find out why the location on my phone wasn't working when it was on.
Wanda V.
Nothing. Its a good location, and friendly business.
Laura G.
Everything is perfect good job
Karen S.
Awesome service and very friendly
Nicolas M.
AT THE END OF THE TRIP I WAS TOLL THAT I HAD RUN OVER MY MILEAGE LIMIT I DON"T UNDERSTAND THIS. IF I RENTED THE TRUCK FROM PORTALES TO ALBUQ NM WHY I ENDED UP PAYING MORE AT THE END OF MY TRIP.!! 505-385-3214
FAUSTINA C.
On line check out is confusing.
Juan A.
Self equipment return
Elisa M.
Lovely calico shop cat greeted me, and check in was very easy.
Brian B.
Dave was extremely friendly and an all around good guy. Pickup and drop off is easy, even after hours.
Mona P.
It would be helpful if someone was there on Saturday when customers drop off rented trucks.
Louis D.
If you return after hours the gates are chained and locked with a guard dog warning. One has to leave the trailer on the street outside in deep dust. Be prepared to get dirty. There is no 24 hour call line so you have to wait to find out if anyone stole the trailer you dropped off outside the gates. Make your contractor pick a different drop off site. By the way, UHaul does not give a rebate for dropping off a day early; you still pay for 4 days
Marva A.
He was kind and patient, good guy.
william S.
NO LIGHTING IN TRAILER??????
Joseph Ignacio S.
Thank you for your outstanding serivce
jeff P.
Top notch rental agent- extremely helpful in exploding tow dolly use; a great experience thanks to Big Dave??
Claudia G.
Great customer service and very helpful staff
BRADIN B.
Other than it took just a little time receiving the trailer cause of computer was down the people at the location were very helpful great job keep it up
MICHAEL B.
Have more places with people like the man that ran this one.
james A.
Everything was good, no complaints, customer service was spot on!
Solomon W.
Your online pick up and drop off was poor at best. Needs to be easier. I used the 24/7 and it was terrible
Eloy R.
CALL ME...……….
victor G.
The truck took a bit longer to get then I expected but it was a nice truck.
Benjamin B.
Possibly earlier hours to pick up.
Jennifer S.
Dave was very kind and helpful. I would recommend this location to my friends
darlene P.
Make sure trucks are returned timely and charge extra if they are not. I was a few hours behind do to the truck not there on time. Prolonged my trip. Over all its a good company
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