Customer Reviews for Braunig Lake Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Braunig Lake Storage

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Derek S.
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Yalls system sucks took 2 hours to pick up mobile pickup

Paul W.
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Customer did not leave a comment.

John L.
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I like having the ability to pick up a truck using the app, especially when the business is not open. Not able to get the dollies and furniture pads was the only downside. However, the reservation manager was very helpful and refunded the equipment cost.

Henry G.
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Nothing, Great Job....

DIANE T.
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Customer did not leave a comment.

melissa M.
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Didn't have a dolly . Not only did it take 1 hr extra. I was still charged for it. Even requested a call back and never agreed to the total amount and still was charged

Laurie B.
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The staff is so amazing and friendly! I would recommend this location to everyone! They office personnel went above and beyond to accommodate us!!

Ashlea D.
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Was told there would be some one at the location to assist me with drop off. No one was there.

Gary O.
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Very easy drop

Gary O.
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Very pleasant to work with and easy drop. Internet was tricky to complete the app requirements but finally got the information uploaded.

jaime R.
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Customer did not leave a comment.

Carolyn C.
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Customer Service was excellent.

CONRADO T.
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The customer service was outstanding.

Charlie A.
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Customer did not leave a comment.

Paul V.
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That guy was very nice and helpful!

Charles H.
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Customer did not leave a comment.

Tomoji S.
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Customer did not leave a comment.

Jason B.
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Customer did not leave a comment.

Gerald D.
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Kathy G.
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Carolyn C.
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Customer did not leave a comment.

MARIA L.
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Customer did not leave a comment.

Rafael G.
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For my experience, the associate was accommodating and helpful he met me at 0830 a.m. during nonoffice hours. He had me on the road in less than thirty minutes.

Michael P.
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Customer did not leave a comment.

Constance R.
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Customer did not leave a comment.

Jonathan W.
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A good way to improve your service is to get rid of that horrible representative. She was an absolute nightmare. We rented in Elmendorf and she wanted us to return the truck at San Pedro Ave. She was irate, rude, and unwilling to simply change the drop off location. My recommendation? Fire her ass immediately.

Constance R.
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We are also using storage unit atBraunig Lake Storage. Jerry is fantastic to work with!

Jason P.
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Best customer service of any U-Haul in Floresville area. Thank you!

Russell M.
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Very friendly manager, who apologized profusely and offered to pay out off his own pocket the additional $8.80 charge that UHaul added to my bill (which was only $32.95 to begin with) for some reason that they will can get no explanation for. I guess they think they don't need to explain why they overcharge people.

Robert B.
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Excellent staff! Rental turn in took less than 5 minutes.

KARLA S.
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Customer did not leave a comment.

Kay B.
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Robert B.
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Customer did not leave a comment.

GRADY H.
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Customer did not leave a comment.

ROBERT D.
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Customer did not leave a comment.

NEIL H.
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The customer service here at Lake Braunig is TOP NOTCH.

Jamel R.
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Great customer service

Scott W.
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Customer did not leave a comment.

ruth M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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