Don’t change a thing. Very good staff that knows whats in involves and at stake.
KEVIN W
Customer Reviews for Bremerton 76
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
If the truck was late. Thy she pay the customer the guarantee $50
NATHAN ZThis shop made the process quick and easy. U-haul corporate is another matter. We are done renting from you. You change our pickup or drop off location every time and this time you did that, plus changed the size of the truck! We specified these for a reason and you made our moving day more stressful, not less.
Laura FLower the mileage prices. I get making a profit but if you're going to to gouge prices that much as least provide a dinner or tube of lube to the customer first before you do them in.
JUSTIN BFriendly service. And great central location.
KAREN JI was charged twice/double. They never told me I would be paying an extra $20 to drop keys in a drop box.
AMANDA AThe folks running this U-Haul location were very friendly, knowledgeable, and helpful. Excellent work.
LARRY MGreat experience with the gas station.
JOSHUA GSuper friendly and helpful
TERESA RPick up and delivery was easy, pleasant , quick.
RONALD MHelp out with online things more/be nicer
SHACORA MYou don’t want to get a word from me about that place
FAY WGreat spot close to home.
BROCK LI wasn't sure what to expect renting from this location. I usually use another one and I was pleasantly surprised with the awesome customer service and how quickly they had me on the road. I will definitely be recommending this location and will use them again.
JASON MVERY FRIENDLY AND PROFESSIONAL.
THERESA VQuick, polite, and professional. The drop off was also the BEST EVER I have experienced!
Franklin WIf there was anything to complain about and really there’s not, it was just the 15 foot truck had 166,000 miles on it and being a gas engine. It sounded like a diesel sound like a super wore out motor other than that everything was just fine. I was using it for no more than 6 miles so it was not a big deal.
STEVEN FExcellent service.
ALBIE NPeople in store had no idea what they were doing I myself had to put the info in the computer because they didn’t know what to do. Other than that trailer was fine.
ANTHONY MEverything was very easy and I appreciate the friendly, yet professional, transaction. I felt very comfortable with the instructions and I was satisfied with the entire uhaul experience at this location.
FELICIA BNothing I could think of
Ron HThis will be our go to place from now on when we need a rental. Very clean trucks.
virginia lNothing
MARVIN JVery frendly. Helped with taking all the necessary photos and provided very timely friendly service
AMBER EThey were helpful and made sure you made the right choices
STEVEN MGood service great equipment.
EZRA PThe truck I got was pretty beat up. It was clean but rode rough ( granted it wasn’t fully loaded). It looked terrible with all of the dings, dents and scratches. The steering was a little sloppy and the interior door grip was missing to close the drivers door. This doesn’t fall on the location that I rented from this falls on U-Haul. All of the body issues had X’s on them so you know about it. The location that I rented from was awesome. Check out and check in was a breeze! Those folks made it fun. I would recommend this location to anyone. Y’all just need to maintain, especially your older fleet, better.
Russell SPeople there we very nice
paul bTruck was very old and had no pick up esp up hills. Never got over 50. That was floored. We only had a short drive. Would not have liked being in the truck for very long. However It was clean inside. The outside was banged up and looked like it could fall apart at any time. It had over 178,00 miles on it. Think it needed a bit of a rehabilitation. I held my breath on returning to rental place.
Ryan PVery efficient and friendly!
ROBERT LQuick and easy
TROY CVery professional and courteous!
Robert LGive other workers more information about u-haul trucks on lot so don’t have to wait for trained workers to answer basic questions
john sFriendly staff who provided with a very swift booking on site and gave me the truck I need it / was available 😊
JANOS CGreat Service
Martin SGreat customer service
RUTH JI have a picture of a quote for 79¢ per mile then it changed to ¢99 a mile. The truck was dirty in the bed.
Nathaniel MThe app was slow and had trouble connecting. The location was great though.
Max MSuper awesome. Super convenient. Plus, they’re a gas station so you can fill with out over or under filling the gas cause you’re only like 50 feet from the drop off point. Also they have a hot case for quick breakfast food while you’re making Uhaul miracles happen.
John FGreat people to work with! I was impressed by how quickly they worked to get me a truck and check it back in. I was greatful that the employees checked to see if there were other trucks available in the area first. Great customer service!
kelly mEach representative says you can return it after hours, but no one says they’re is a after hour fee of $20.00
Brian BGreat customer service from a kind manager
Alan PSoon as the right person came to check me out, everything after was stellar
barbara sThe 303 location was incredible. The service was amazing. They were so patient with my many reservation changes. They were quick checking me out and checking me in.
Linda GAt this time service is excellent. Don't change a thing.
Rick LThis truck cost me too much money. Darn near $300. For what. I rented at another location less than a week prior. Only $120 plus $20 in gas. Yeah this little 76 station incovience little mimi mart a complete rip off. Plus it took longer to check it back in than it was for me to check it out. These guys robbed me blind. I say putem out of business.
Deanna CThey were very busy when I returned the truck in spite of that they checked me in quickly and got me on my way.
Robert G