Customer Reviews for Brinkmans

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Brinkmans

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Amelia W. on

Rating:

I was told to drop truck off at this location. After 3pm to use the self-guided return online, which was great. However, once I completed this process and went to put key back in return box, there was a note saying they didn't do drop-offs after hours. I put the key in the box anyways as I had already completed the online return. This would have been helpful information prior as I had to drive at least 10 miles each direction to return the truck

loriee F. on

Rating:

There was no notice of after hours fees being charged. The business was closed on Sunday. I was not informed of this when choosing the destination. The boxes on the building were permanently covered with a laminated card. I had to push the keys under the front door of the business. Why are the boxes and the company listed as a drop off company, if they are not functional?

Michael L. on

Rating:

Fenders were damaged on the trailer. I had to use bungee cords to stop the drivers side fender from flapping around! The trailer functioned great otherwise.

chad S. on

Rating:

Both Rory and Jim were awesome to work with. Easy and seemless from the paperwork to helping hook up the trailer.

Jeffrey B. on

Rating:

Customer did not leave a comment.

Molly O. on

Rating:

Customer did not leave a comment.

joe H. on

Rating:

Customer did not leave a comment.

Kirk J. on

Rating:

Customer did not leave a comment.

Kevin R. on

Rating:

Customer did not leave a comment.

jody F. on

Rating:

Customer did not leave a comment.

Barrry A. on

Rating:

Great service and price. They treated me very well.

Cynthia A. on

Rating:

It was so easy to do. I did everything online, checked in online, and the people at the location were fast and kind to work with. It was a great experience!

Elizabeth S. on

Rating:

The trailer leaked water and damaged my furnature.

JEFF S. on

Rating:

Great group to work with! Super helpful and assisted with trailer connection to vehicle and ensured lights and tires were good before we took off!

John C. on

Rating:

Very friendly, Professional.

rick D. on

Rating:

Customer did not leave a comment.

Mark K. on

Rating:

Customer did not leave a comment.

Timothy F. on

Rating:

Your scheduling process is awful. A renter does not know where the pickup point is until 24 hours prior to pick up.

Christopher S. on

Rating:

Customer did not leave a comment.

Maleah S. on

Rating:

Customer did not leave a comment.

Andrew P. on

Rating:

Customer did not leave a comment.

Richard A. on

Rating:

Customer did not leave a comment.

Michael P. on

Rating:

Customer did not leave a comment.

Sally S. on

Rating:

Customer did not leave a comment.

Sharine S. on

Rating:

we felt that we were treated rudely. only rented a trailer, but they made us feel like it was a great imposition to stay until 5:30 to pick the trailer up. They close at 6. They didn't give us the blankets, I had to go back to pick them up. Said that they were sitting by the door and my husband should have picked them up. Anyway, won't rent from them again.

Lori A. on

Rating:

Really dissatisfied with UHaul in general. Online rented from Rockford (always a truck there). Then they say its Brooklyn Park, then call back on Monday and Rockford. Tuesday get text and voicemail that it's Delano. You cost me maybe $30.00 in extra mileage by changing the locations - TOTAL SCAM. Won't recommend UHaul in general.

Jerome D. on

Rating:

Brinkmans was great. Uhaul phone customer service is rude and incapable.

Nick S. on

Rating:

Customer did not leave a comment.

Paul P. on

Rating:

Customer did not leave a comment.

Lori L. on

Rating:

Customer did not leave a comment.

Jose R. on

Rating:

Customer did not leave a comment.