Customer Reviews for Bristol Motors LLC
(U-Haul Neighborhood Dealer)

862 reviews

2701 County Hwy V   Sun Prairie, WI 53590

(608) 837-6733

Location Hours

  • Mon-Sun: 8 am - 8 pm

Services at this Location:

Contact Us

(608) 837-6733

2701 County Hwy V
Sun Prairie, WI 53590

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 8 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Put the wrong vehicle down for my rental, which caused issues.

Khushru D. 
Rating:
2.0

Customer did not leave a comment.

Christopher L. 
Rating:
4.0

The location isn't well kept, but the service was great, the truck and trailer was spotless. I will go back to Bristol Motors the next time I need a truck!

John H. 
Rating:
3.0

Customer did not leave a comment.

ERAN R. 
Rating:
5.0

Customer did not leave a comment.

Shelley T. 
Rating:
5.0

Jerry was outstanding! Thank you!

steve B. 
Rating:
5.0

The guys were nice and helpful. We appreciate them and their help, it was easy to find and easy to pick up.

Ashlee S. 
Rating:
4.0

Customer did not leave a comment.

DAVID O. 
Rating:
4.0

Customer did not leave a comment.

Cassandra L. 
Rating:
3.0

Customer did not leave a comment.

Ronald G. 
Rating:
5.0

Customer did not leave a comment.

Samantha A. 
Rating:
5.0

Customer did not leave a comment.

luis M. 
Rating:
3.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Personnel was extremely helpful and offered suggestions to improve our moving experience. The suggestions were very helpful.

Ronald D. 
Rating:
5.0

Customer did not leave a comment.

Ruhiyyih E. 
Rating:
4.0

Extremely helpful pulled truck out for me made sure it was clean gave helpful hint very professional an curtious

Linda T. 
Rating:
5.0

Customer did not leave a comment.

mohammed F. 
Rating:
5.0

Customer did not leave a comment.

Dillon N. 
Rating:
5.0

Truck worked great

jerome W. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
1.0

Customer did not leave a comment.

Chenkai L. 
Rating:
5.0

Customer did not leave a comment.

Reale S. 
Rating:
3.0

Customer did not leave a comment.

James L. 
Rating:
3.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Customer did not leave a comment.

NEERA K. 
Rating:
5.0

The people at Bristol Motors have been wonderful to work with.

Wendy H. 
Rating:
5.0

Customer did not leave a comment.

Theron B. 
Rating:
4.0

Customer did not leave a comment.

Gary F. 
Rating:
5.0

Great guys. Nice and fast.

PIOTR M. 
Rating:
5.0

Nothing. Customer service was phenomenal

Robin E. 
Rating:
4.0

Customer did not leave a comment.

Ray K. 
Rating:
3.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

Timothy K. 
Rating:
5.0

Customer did not leave a comment.

TONY K. 
Rating:
4.0

Customer did not leave a comment.

Scott E. 
Rating:
2.0

Customer did not leave a comment.

Brent D. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

Jed F. 
Rating:
3.0

Have the vehicle I reserved!! A one way 20 ft reservation turned into a two trip 15 footer which I had to return to the pick up location. Wont be coming back to a business that takes a reservation and then doesn't have what I reserved!

Timothy F. 
Rating:
1.0

Parking lot was cramped and uhaul was parked tightly between junked cars and debris. Hard to maneuver and no way to turn around. The location was also poorly labeled and overall gave off a sketchy vibe.

Anthony G. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY C. 
Rating:
3.0

Customer did not leave a comment.

Ken Z. 
Rating:
2.0

Improve the availability of the 6 X 12 enclosed trailers. We had no idea that they would be so hard to come by in the City of Madison WI or that we should have made our reservation multiple weeks in advance.

Bruce H. 
Rating:
5.0

Very courteous, prompt, and professional service. My truck was clean and ready to go when I showed up...thank you!

BRADY S. 
Rating:
5.0

Great customer service.

glen P. 
Rating:
3.0

Could be cleaner in office. No room to pull in yard with car. Dog without leash. Told not to touch dog. If dog is a problem, don't leave around customers.

Mark W. 
Rating:
5.0

Very accommodating and friendly. Easy to work with.

Wendy H. 
Rating:
5.0

great service , great trucks

jerome W. 
Rating:
5.0

Great job

jerome W. 
Rating:
2.0

Very hard to pick up a trailer in this location with all the old junk laying around. Had to change trailers because the first one was damaged and the tail light didn't work.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

scott G. 
Rating:
4.0

Everything went very well. Just a busy area with a small parking area to work with. Great service!

David O. 
Rating:
2.0

The location is well out of the way of any major roadways and is situated on a tiny lot at an intersection next to a strip club. There was not enough room to return or even park a large truck (like the 26' I had) at the facility. I was also told everything was fine with the return but was then charged an additional fee with no explanation?

SETH Z. 
Rating:
3.0

Good service :)

Julia F. 
Rating:
5.0

No comments

Michael G. 
Rating:
3.0

Customer did not leave a comment.

Emilee B. 
Rating:
3.0

Very competent and accommodating people at Bristol Motors made pickup and drop off very easy.

Arthur Z. 
Rating:
5.0

Customer did not leave a comment.

Dion H. 
Rating:
5.0

Customer did not leave a comment.

Bruce R. 
Rating:
4.0

Customer did not leave a comment.

wendy H. 
Rating:
3.0

Customer did not leave a comment.

Sonja B. 
Rating:
5.0

Great spot. Owner was pleasant and understanding.

Sebastian B. 
Rating:
5.0

Customer did not leave a comment.

Nicole P. 
Rating:
5.0

Customer did not leave a comment.

Ralph V. 
Rating:
3.0

Customer did not leave a comment.

Renee C. 
Rating:
4.0

Customer did not leave a comment.

Brian V. 
Rating:
3.0

The were super friendly and provided great service. The easiest pickup I have had in memory.

James C. 
Rating:
5.0

No smoking in the van.

QUREISHI A. 
Rating:
5.0

Fantastic Customer Service. Extremely accommodating. Highly recommended.

WILLIAM H. 
Rating:
5.0

Grey customer service.

Jaime B. 
Rating:
5.0

No improvements. The guys at this location have always been fantastic, every time I've been there.

David W. 
Rating:
5.0

Keep doing what you do. Good service

Shane J. 
Rating:
5.0

This is not for the facility that we picked up our truck and car transport at. This review is for UHAUL the company itself overall experience which was absolutely positively horrible. If I could give UHAUL a rating it would be a -100. My U-Haul truck is in one location my transport is over an hour away almost. Then I had to drive the UHAUL pick up the carport then drive load my car then go home time wasted UHAUL changed my reservation all over the place

Euplemia B. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
4.0

Customer did not leave a comment.

Allen H. 
Rating:
3.0

Customer did not leave a comment.

Ron H. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Norman H. 
Rating:
5.0

Nothing really. The hours of operation are great. Knowing I can get a truck on short notice during the weekend is fantastic.

Shawn C. 
Rating:
5.0

Customer did not leave a comment.

Darren S. 
Rating:
5.0

Checked brake/turn signal indicators with staff but not running lamps. Found after dark that one running lamp was not operating.

Marc S. 
Rating:
5.0

Employees were very helpful and friendly. They did a great job all around.

Andy G. 
Rating:
5.0

The staff were very helpful and got me on the road very quick. I will definitely be coming there again.

shawn W. 
Rating:
4.0

Customer did not leave a comment.

Jessica G. 
Rating:
1.0

Filthyist place I've ever been, wouldn't dare using the bathroom!! Made yellow snow, safer! Plus this was 50 miles from home when uhaul has 2 locations within 6 miles. Then you charge me for 9 extra miles, when I took a very direct route. Beware if you have to pick up a rental in Sun Prairie, wi

david F. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
2.0

Customer did not leave a comment.

Todd Y. 
Rating:
5.0

No recommendations. We feel it was a great experience!

Christina H. 
Rating:
4.0

Customer did not leave a comment.

Wendy F. 
Rating:
2.0

Customer did not leave a comment.

Robert F. 
Rating:
4.0

Customer did not leave a comment.

Scott H. 
Rating:
1.0

Worst place to rent ever. Battery was dead off the lot. Had to get it jump again at my place front the store owners. Call road side service, wait 2 hr with the truck running from suggesting of the owner of the place so that battery won't die since the alternator was keeping it running. Wasting gas... on top of returning it and not wanting to do the walk through and now I just receive an email about getting charged with less gas than it was at off the lot( half tank). Worst place ever. Wasted 5 hrs.

Ady L. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

The truck was very sketchy the amount of shaking and play in the steering at 55Mph was a hazard

CHARLES N. 
Rating:
3.0

Customer did not leave a comment.

DeEtta D. 
Rating:
5.0

Customer did not leave a comment.

steve R. 
Rating:
5.0

Customer did not leave a comment.

DAVID O. 
Rating:
3.0

I had the truck for only a couple of hours, I felt that $93.00 was a little more than expected.

Robert F. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Customer did not leave a comment.

Bryon S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top